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Thelma Vance
Sunnyvale, CA - 94086 USA
Expertise :
Job Type :
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Resume
 

Objective
Sr Quality Assurance


Summary

Significant experience in software quality experience with emphasis on process improvement, software evaluation, test automation and software release engineering. Hands on management of software quality engineering teams. Participated in Change Control Board meetings. Wrote Test Plans and Procedures for manual and automated software testing of software, hardware Products and Multi tiered Server Applications.
Assisted Software Engineers and Marketing Specialists in bringing the Product to Market with a high level of Quality and Performance

COMPUTER SKILLS : Languages : Visual C++, ANSI C++ and ANSI C. Read Java, Java Script, VB script and VB.
Test Tools : Rationals Visual Test 6.05 Mercury Xrunner 6.0 TCL/Tk, Perl 5.0/ pTk, Autoexpect, Seques Silk.
Networking : ADS, LDAP, HTTP, HTTPS, NFS, FTP, NAS, TCP/IP over T1/T3
WAN, LAN and 802.11b Wireless.
Operating Systems : UNIX, Linux, Windows 2000 Server and Professional and Windows NT
Databases : Oracle 8i, Ingress, Sybase and MS SQL Server 7
Database tools : Tora and Toad
Configuration Tools : CVS, SCCS and Visual Source Safe.


Employment

2003 -  2003
Title SQA Engineer

AMAZON.COM Title SQA Engineer

This project evaluated the Target.com affiliate e-commerce web site.
Created manual Test Plans and Procedures to evaluate the Order Pipeline section of the Target.com Web site.
Performed Black Box ad hoc testing.
Participated in the Bug Sweep meetings.

System platforms : Linux and Microsoft Windows 2000 Advanced Server.
Web Engine : Apache. Databases : Oracle 9i. Protocols : LDAP HTTP, HTTPS and TCP/IP


2003 -  2003
COMPUTER ASSOCIATES

COMPUTER ASSOCIATES Inglewood , CA Title : SQA Engineer AMAZON.COM Title SQA Engineer

This project evaluated the eTrust Administrator 2.01 product on Microsoft Windows 2000 Advanced Server which controls other platforms like Microsoft NT, UNIX, AIX and HP UX systems.
Created ISO 9001 compliant Test Plans and Procedures to evaluate the Product.
Wrote White Box test programs in VT 6.05 and Perl for multi tiered servers, Performed Black Box ad hoc testing.
Tested Java implemented Web Pages both manually and with automation.
Tested and installed LDAP communications for ADS for Containers, Domains, Users and Groups.
Used OpenLDAP on Red Hat Linux servers and Solaris 8.
Verified CAs version of OpenLDAP using HP-UX servers
Tested the GUI for functionality and usability.
Tested the Exchange 2000 interfaces as they apply to LDAP.
System platforms : Unix, Linux and Microsoft Windows.
Web Engine : Microsoft IIS. Databases : ADS native and Ingress.


2001 -  2003
Title : System Analyst

Protocols : LDAP HTTP HTTPS and TCP/IP State Wide Business Exchange Santa Clara , CA Title : System Analyst

This project evaluated automated Business Loan Application processing. The forms were built from User information and built into the specific Loan Application documents that were sent to a select list of Banks.
Created Test Plans and Procedures to evaluate the Product.
Wrote ERDs, BRDs and Customer Acceptance, Evaluation documentation
Wrote White Box test programs in C++ and Perl for multi tiered servers.
System platforms : Linux and Microsoft Windows 2000 Advanced Server.


1989 -  2001
Title : Systems Analyst

Web Engine : Apache Databases : Sybase and MySQL Protocols HTTP HTTPS and TCP/IP Grimiore Engineering Santa Clara , CA Title : Systems Analyst

Grimiore Engineering was a custom engineering and consulting company.

Work was performed for Clients primarily in a Technical Consultant role onsite per project contract basis.

System platforms : Unix, Microsoft Windows
Web Engines : Apache and Microsoft IIS. Databases : Oracle 8i, Sybase and MySQL


2001 -  2001
Title : SQA Engineering Lead

Grimiore Engineering Contracts : Napster Redwood City Title : SQA Engineering Lead Web Engine : Apache Databases : Sybase and MySQL Protocols HTTP HTTPS and TCP/IP Grimiore Engineering Santa Clara , CA Title : Systems Analyst

The product was the delivery of streaming media over the Internet. This was
Napsters first attempt at a pay for content service. The testing effort was to evaluate the credit card round trip transaction. This took the credit card from the Customers client side software to the Napsters servers and then from the Bank back to the Napster server.
Lead 3 white box engineers.
Provided hands on White Box testing, Wrote Test Plans, Procedures, test automation for Client, Server based Settlements section
Used Test modules Test : : Harness and Test : : Cmd to verify the special Portal Commands for the credit card transaction data logging.
Participated in the Bug Sweep meetings.
HTTP and HTTPS testing.
Assisted with the Product Launch, Product Acceptance
System platforms : Unix, Microsoft Windows 2000 Windows ME, Windows NT, Windows 98.
Web Engines : Apache and Microsoft IIS.
Databases : Oracle 8i. Bug tracking software : Bugzilla


2001 -  2001
Title : SQA Technical Lead

Protocols HTTP HTTPS NFS FTP and TCP/IP hereUare Communications San Jose , CA Title : SQA Technical Lead : Web Engine : Apache Databases : Sybase and MySQL Protocols HTTP HTTPS and TCP/IP Grimiore Engineering Santa Clara , CA Title : Systems Analyst

HereUare Communications produced a Kiosk 802.11b based network connection embedded system. This was deployed to local hotels and cyber cafes.

Provided a SQA process from the ground up.
Lead 2 white box engineers.
Wrote Perl scripts to perform White Box testing of the Back Office
Server systems, Verified the hereUares 802.11b wireless internet solution
Maintained the hardware configuration of the Lab and Marketing systems.
Wrote Test Plans, Procedures, test automation for Client, Server based Settlements section
End to-end testing to evaluate the Credit Card Transaction system
Developed test strategies for web based evaluation, integration and regression testing
Participated in the Bug Sweep meetings.
Worked with the Software Development, Sales and Marketing teams.
LDAP verification for Java Web based applications.
HTTP and HTTPS NFS and FTP testing.
Assisted with the Product Launch, Product Acceptance
System platforms : Unix, Microsoft Windows 2000 Server.
Web Engines : Apache and Microsoft IIS.
Databases : Oracle 8i. Bug tracking software :

1999 -  2000

Bugzilla . Languages Visual Test 6.5 Silk Test and Perl Protocols LDAP HTTP HTTPS and TCP/IP Credence Systems Fremont , CA


1997 -  1998
Title : SQA Engineer

Title : SQA Engineer :

This project involves testing of the AGILE integrated circuit test software running under UNIX on the Sun Ultra 10 in an
ISO 9001 environment.
Wrote 9001 compliant Test Plans, Procedures
Developed Unix C shell, Tcl/tk scripts used for equipment white box testing.
Wrote Xrunner 6.0 scripts to validate the Instruments GUI.
Posted software defects using Rational Software DDTS software.
System platforms : Unix. Languages TCL/Tk, TSL.


1999 -  1999
Title : Software Manager

Protocols FTP Telnet and TCP/IP Automated Power Exchange Cupertino , CA Title : Software Manager

Automated Power Exchange sells Independently Produced power to any authorized Purchaser. The Product was a Java based Energy e-business system based on SQL Server 7.
Lead 2 SQA engineers.
Wrote Test Plans, Procedures and Test Reports for HTTP and HTTPS transactions
Tested TCP/IP connections to the databases.
Wrote Perl scripts to perform White Box testing of the Back
Office Server systems, Verified the SQL Server 7 transaction and assisted in transitioning to Oracle 8i.
Wrote Test Plans, Procedures, test automation for load balancing, fail over, Web Content and Back Office payment transaction.
System platforms : Microsoft Windows NT. Web Engine : Microsoft IIS.


1999 -  1999
Title : Software System Analyst

Databases : SQL Server 7 and Oracle Protocols HTTP HTTPS and TCP/IP Creative Design Solutions Santa Clara , CA Title : Software System Analyst Protocols FTP Telnet and TCP/IP Automated Power Exchange Cupertino , CA Title : Software Manager

Creative Design Solutions provided Intel with a NAS product based on Embedded BSD Unix. This was a disk storage device that sat on the Internet.
Provided a manufacturing line final test system.
Verified TCP/IP, NFS, Telnet and FTP abilities of the Product.
Provided databases to track the Production Lines : Yields, Scrap and rework.
System platforms : BSD UNIX and Linux. Database : MySQL.


1998 -  1999
Engineer

Protocols : TCP/IP NFS Telnet and FTP WarpSpeed Communications , Inc Pleasanton , CA Title : SQA Lead Engineer

provided its Customers with a high troughput network solutition based on the Raid 5 concept. This involved special hardware and software that would stripe the T1 or T3 communicaiton lines.
Lead 2 SQA engineers.
Wrote Test Plans, Procedures and Test Reports
Tested TCP/IP connections to the databases.
Tested the hardware and firmware.
Wrote Perl scripts to perform White Box testing
Provided the Final System Certification Document
Used FTP, NFS and Telnet for embedded subsystem evaluation.
System platforms : UNIX and Linux.


1997 -  1997
Title : Software Engineer

Protocols : TCP/IP NFS Telnet and FTP GenCorp Aerojet Los Angeles , CA Title : Software Engineer

Aerojet produced custom military equipment. They needed a very sophisticated rack and stack manufacturing test system for final test and calibration.
Created GUI software written in C and LabView under the DOD MIL-STD-498 development process.
Wrote GenRad ATE tester software for mixed signal circuits operating in the 10 GHz frequency range, System platforms : Microsoft Windows NT and GenRAD.


1996 -  1997
Title : Contract Software Quality Assurance Engineer

Languages C Protocols FTP Telnet and TCP/IP Levi Strauss San Francisco , CA Title : Contract Software Quality Assurance Engineer :
Levi Strauss produced a Real Time Product Delivery System an automated warehouse using disturbed multi tier servers with an embedded system client.
Orders could be processed from remote sites and have the Product delivered to the Customer.
Participated in the validation of the Real Time control systems
Wrote Test Plans, Procedures and Test Reports.
Participated in the Bug Sweep meetings
Worked with the Software Development, Sales and Marketing teams
System platforms : IBM MVS, Microsoft Windows NT.


1996 -  1996
Title : SQE/ Software System Analyst

Database : DB2 Protocols FTP Telnet and TCP/IP Sun Microsystems , Corp Menlo Park , CA Title : SQE/ Software System Analyst Languages C Protocols FTP Telnet and TCP/IP Levi Strauss San Francisco , CA Title : Contract Software Quality Assurance Engineer :

The Sun Remote Diagnostic System is a system to control the Customers Remote UNIX Access site.
Developed Unix C shell, Tcl/tk scripts used for equipment white box testing.
Posted software defects using Rational Software DDTS software.
System platforms : Solaris.


1994 -  1996
Title : Contract Software System Analyst

Languages : TCL/Tk Protocols FTP Telnet and TCP/IP Air Communications Santa Clara , CA Title : Contract Software System Analyst

Air Communications produced a mixed signal fax + modem cellular phone.
Designed and debugged a test fixture for a GenRad 28XX
ATE test system.
Wrote GenRad ATE tester software for mixed signal circuits, System platforms : Microsoft Windows NT. Protocols FTP TCP/IP


1986 -  1989
Title : Supervisor

Olivetti Advanced Technology Center , Inc Cupertino , CA Title : Supervisor Software




Education

Glencullen University, Ireland 1992

BSEE Pacific States University, Los Angeles, CA, 1967.



Miscellaneous

Computer manufacturer for the European market.

Lead 10 SQA engineers.
Wrote Test Plans, Procedures and Test Reports
Tested TCP/IP databases, hardware, firmware and UNIX operating systems.
Provided the Final System Certification Document
Used FTP, NFS and Telnet for embedded subsystem evaluation.

Systems Analyst from 1967 to 1989 : embedded systems and sub systems.

DSC Communications T1 and T3 WAN Telecommunication equipment, 2 years QA
Priam Corp Disk Drives and Coding in C - 3.5 years
Moore Systems Control systems for electronic companies - 5 years

Searle Ultrasound Ultrasonic body imaging systems - 3 years experience with FDA experience



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