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Jerry Coles
Countryside, IL - 60525 USA
Expertise :
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Resume
 

Objective
Network engineering position

Summary
Network Engineer or Manager with 15 years of extensive design experience in WAN or LANs telephone switching, radar, RF and video teleconferencing. Team player, excellent verbal and written communication skills, detail oriented, focus on building and maintaining great customer relations. A+, N+, CCNA Certified and MCSA Server 2003 trained. Top Secret security clearance held.


Employment

2004 -  2005
Senior Network Engineer

Senior Network Engineer AT and T Lake Mary , FL

Configure, test and turn-up Cisco routers, modems, code operated switches, Citrix probes, T1s, DS3s, Frame Relay and MPLS circuits while routing VOIP, TCP/IP, IPX traffic using BGP, EIGRP, VPN and VLANs for American Airlines and Firemans Fund Insurance Co. Direct on-site technicians for proper equipment install and circuit termination. Review all design documentation for accuracy ; document all changes.


2003 -  2004
Field Support Engineer/QA Test Engineer

Field Support Engineer/QA Test Engineer Sterling Commerce Dallas , TX

Test and decode Bisync, SDLC, ZModem, XModem, YModem and Kermit protocols for proper operation with new releases of Enterprise Gateway software applications. Develop test procedures and write scripts using Test Director, document findings and discuss solutions with software programmers. Assist customer with network design considerations. Travel to customer site as field support engineer to document, install and test customer solutions. Trained on OS390 CE UNIX, using JCL and MVS.


2002 -  2003

Master Science Elect . Engineering Full Time Student University of South Florida and Formal IT Training Course Completion Tampa FL

Completed A+, N+, S+, CCNA and MCP Server 2003 certifications, completed 15 hours of digital communication design toward MSEE.


1996 -  2002
Senior Network Engineer

Senior Network Engineer ThruComm Inc St.Petersburg , FL

Pre or post sales engineer where I defined, documented, designed, tested, and implemented highly complex and diverse WAN or LAN solutions for EFT customers.

Expert Experience with following Network Equipment : Cisco PIX Firewall,
Cisco Routers, Cisco Switches 1900

series, 5000 series, Motorola Router, Modems, Netrix Switch, Hubs, Adtran DSU or CSU, ISDN Equipment, T1 Kentrox Units, HyperCom NAKs/ IEN 4000 2000, Hughes ISBN equipment, Personal Earth Station, ThruComm wireless Radio Products.

Designing and Decoding Protocols using Packet Sniffers or Decoders :
Frame Relay : Install and configure DSU, CSU, 56k, T1 DS3 etc

X25 : In depth experience and knowledge about X25 protocol and devices.

ISDN : Configuration and installation of ISDN Equipment.

TCP/IP : Expert in TCP/IP, UDP/IP.

IP Architecture : Experience in large-scale inter-network designs, Complex Sub-netting.

Network Security : Expert in NAT, PAT, ALC, knowledge of IP Sec,

Ethernet : Experience with Ethernet II, LLC : Excellent understanding of OSI Model

VLAN :
Experience with 1900 switches and 5000 switches.

DNS and DHCP : Good understanding of Domain Name and DHCP Services

Routing Protocols : Experience in RIP, IGRP, EIGRP, OSPF, EGP, BGP, etc.

HSRP, STP, VLAN, IP Multicasting, CST, SLIP, PPP, SNA SDLC, LLC, DLSW, BiSYNC, DSP, XOT, SOTCP and XOT.

Developed communication interface specifications for operation with Electronic Fund Industry POS devices and ATMs Verifone, HyperCom, Squirrel, Aloha, Micros, PCAuth, Gateway, Protobase, IC Verify, SoftPOS, PC Charge, HSI, HIS, Veeder Root, etc., experience with ISO 8583 data format VISA-I, VISA- II, etc., SDLC ATMs, BiSync ATMs, Back Office systems.

Project experience with high profile customers. Detailed design and thorough testing at EDS resulted in thousand plus customer commitment and resulted in a multi-million dollar cell infrastructure build-out of the Chicago and Boston Metropolitan Areas. Expert in MS Visio and MS Project.

Network Capacity Management, Backhaul designs and Network designs based on Customer Requirements Provide Level 4 Support for the Network Operations and online support for other Customer engineers, training and documentation for lower levels.

First in integrating multiple POS systems into ThruComms proprietary interface. Well-designed solutions were pre-tested in the lab which meant a smooth integration into the customers network. This approach minimized down time when connected at active/on-line merchants. The solution was tested at on-line customer locations on live customers ; the successful project resulted in a 20000 remote site contract between the 2 companies.


1995 -  1996
Engineer

Senior Staff Engineer ARINC Inc OFallon , IL

Authored extensive technical report comparing military data communication and wireless standards with hundreds of national and international communication standards. Recommendations adopted throughout entire Department of Defense.


1985 -  1995
Officer

Communication Engineer or Officer US Air Force Various US and Overseas Locations




Education

University of South Florida, MSEE, Tampa Florida, Aug 2001
Accepted into EE Master Program with emphasis in Wireless Design
15 hours completed, 3.5 GPA

University of Southern California, MSSM, Los Angeles California, May 1990
Masters Degree in Systems Management with emphasis in Data Communications, Secure Systems, Digital Communications and Communication Design.

University of South Florida, BSEE, Tampa Florida, May 1985



Miscellaneous
Technical lead on many diverse systems, from secure telephone switches, VTC, satellite, microwave, DACs, IDNX, Red Switch, patch and test facilities systems.

Maintenance Officer or Site Engineer at large remote radio relay station. Supervised 80 - person microwave, telephone switch and technical control work centers. Responsible for technical review of all facilities or systems, including UPS, lighting, water and buildings and grounding Systems.

Ground Radar Evaluation Engineer led teams of 20 senior enlisted and senior civilian personnel on technical tests of FAA and Air Defense Commands long-range radar. Full technical responsibility of tests, including developing test plans or criteria, documenting performance and making recommendations on performance changes.

Extensive training and experience of cryptographic communication systems and aircraft electrical systems.

Bachelor in Electrical and Electronic Engineering




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