Objective
My objective is to provide technical product demonstration and evaluation support as well as post sale support in a focused team environment. I am an experienced project team player with 6 years experience managing cross functional teams to assure central office connectivity, technology upgrades, and expense control. I have extensive background developing and implementing process and performance improvement. I have interfaced with cross functional departments and have regularly, successfully supported key corporate initiatives. I have worked in engineering, supplier relations, and marketing and know how to meet and exceed expectations in a matrix environment.

Summary
Designed and maintained central office connectivity and capacity with local exchange carriers, alternate vendors and end users. Project managed optimization initiatives and technology upgrades for DS-0 through OC-N network and multiplexers. Provided network designs for sales, vendors and varied work groups. Mined data and built forecasting models to support network designs. Tracked progress and reported capacity and status of initiatives and projects. Created and presented recommendations and explanations of network designs and data to varied levels of audiences. Developed and documented business cases, work instructions and process flows.

Network Analysis and Engineering - Business planning

Project Management - Supplier relations

Financial analysis - Financial modeling


Employment

1977 -  2004

Education

Miscellaneous
Senior Technical Associate Access Network Engineering

Managed high capacity central office connectivity network and equipment. Designed and project managed network expense optimization initiatives for dynamic needs in support of long distance and local services and strategic developments.

Provided financial analysis, models and recommendations to management and vendors for term commitments directly saving +$8M per year expense.

Completed individual and team projects and initiatives optimizing and reducing national access expense 98 - 04 from $16 to $10 billion, exceeding strategic and financial objectives.

Developed national process with project team and managed territorial electrical to SONET OC192 central office technology upgrades.

Provided wide area network designs on demand for sales teams, vendors and work groups.

Evaluated proposals for competitive access supplier designs and delivered recommendations to vendors, corporate management and peers.

Supervisor Local Infrastructure and Access Management

Analyzed and responded to local exchange company tariff and regulatory filings. Supported FCC advocacy and Law and Government Affairs initiatives. Maintained business to business relationships with suppliers. Developed analytical tools, analyzed terms and conditions of tariff filings, managed the $1B budget, forecasts and initiatives, prepared reports and responded to data requests. Managed the Electronic Tariff Filing System and libraries.

Recommended and negotiated term commitment agreements with suppliers reducing expense $7M per year.

Initiated and provided vendor evaluations for FCC complaint filing against primary supplier to achieve supplier throughput targets for strategic project meeting critical milestones.

Richard Potenza Page 2 of 2

AT and T, Chicago, IL

Supervisor Local Infrastructure and Access Management

Reconciled, presented and concluded DS3 term commitment renewal credits with supplier saving $1M per year.

Provided SONET cost data analysis and support for product management.

Evaluated and supported secondary suppliers annual tariff filing interventions requiring learning FCC rate of return regulation rules. Recognized for excellence.

Sales Support - Systems Consultant II

Provided technical sales support for hardware and software integrated network communications solutions. Project manager for implementation of National and financial services account sales.

Designed, proposed and sold integrated PBX and adjunct processors system to large HQ of nationally recognized company. Project manager for installation and implementation responsible for customer satisfaction.

Designed, priced out and project managed implementation of large to small integrated PBX systems, network and custom solution sales.

Concentration in Finance

Economics

PROFESSIONAL DEVELOPMENT

Completed training on network architecture, traffic concepts and services

Business skills training in managing people, diversity and quality management