Objective
Network Specialist with over 7 years of IT experience including experience in the areas of LAN and WAN, training and support, telephony and e-mail and security. Skilled in designing infrastructure and implementing technology to support large user groups, supporting users at corporate headquarters and multiple remote locations and managing $1 million IT budgets and IT staff. Proven ability to translate business needs into technology requirements that support the companys business objectives and to manage all phases of IT projects from needs analysis and requirements definition to vendor selection, implementation and training.

Summary
Worked with RIP v. 1 or RIPv .2 IGRP or EIGRP, OSPF and BGP routing protocols. WAN access technologies - HDLC, PPP, SDLC, SLIP, LAPD, DSL, ISDN BRI and PRI. Responsible for design, installation and support of all aspects of Microsoft NT and 2000 Servers and Network Services along with DNS, WINS and DHCP services. Responsible for configuration, setup, installation, administration and troubleshooting of Cisco 7200 Router with DS3 connection to point-to-point LAN or WAN links, Cisco 512 PIX Firewall with multiple demilitarized zones, Cisco Catalyst 6509 switch for MPLS, VLAN trucking and other layer 3 and 2 switches, Cisco voice gateways VG200 for analog faxing and conference calling and DT+24 PSTN gateways, Cisco 3500 multilayer switch for IP Telephony environment. Provided on-call 24x7 support, occasional after-hours project work required. Miscellaneous duties and special projects as assigned. Experienced in large data center operations of over 5000 clients, global wide-area networks with over 200 routers, switches and access gateways in a CISCO environment. Experience in use of HP Openview Network Node Administrator through modeling of network, monitoring of network device status and preconfiguring DS-1/E1 and DS3/E3. Used AppleTalk, TCP/IP, IPX or SPX, UDP, ICMP, SMTP, FTP, CSMA/CD, CSMA/CA. Responsible for design, configuration and installation of voice technologies - Nortel Meridan Option 11 - 81 switches, 3com VOIP and Cisco AVVID VOIP solutions. Experienced in troubleshooting of T1 T3 DS3 SDSL, ADSL, OC-3 and some wireless RF and VSAT technologies.



Employment

2003 -  2004
Network Consultant

Provided independent and objective advice on how best to use in-house technology to solve business problems and enhance productivity of workers. Meetings with Senior Pastor, Board Members and users to determine requirements, planning timescales and the resources needed, analyzing problems, making recommendations, developing agreed solutions and implementing the new systems.

Technologies : CISCO AVVID VOIP, T1 TCP/IP, IPX or SPX, UDP, ICMP, SMTP, FTP, Router, Switch, DNS, DHCP, Veritas Backup Exec, ISDN, LAN, WAN, VPN, Sonic Firewall, PSTN, Microsoft NT/2000/2003 Symantec Anti-Virus

2001 -  2003
Manager

Configuring of Cisco Call Manager server ; Configuring Cisco Call Manager to support IP Phones, Configure a device pool, Create IP Phone button templates ; Configure IP Phone and directory numbers ; Configure device defaults ; Cisco Catalyst Switches ; Configure dual VLANS on a single port on a Cisco Catalyst Switch ; Configure CoS and ToS on the Cisco Catalyst Switch models ; Cisco Access Gateways ; Create route lists ; Create route patterns ; Identify and define the tags and operatives used for route filters ; Define and configure digit discard instructions ; Define and configure translation patterns ; Configure partitions ; Configure calling search spaces Configure partitions and calling search spaces for emergency calls, configure conference bridge resources ; Configure media termination point and transcoder resources ; Configure music on-hold resources ; Configure the Call Park feature ; Add and associate users to devices ; Configure the speed dial option ; Configure personal address books ; Configure device and Web page locale ; Configure a gatekeeper device as a call admission control device ; Configure survivable remote site telephony on a supported gateway ; Configure server and Cisco Call Manager Administration Attendant Console components ; Install and configure client Cisco Attendant Console components ; Configure Cisco Call Manager Administration for the Cisco IP Soft Phone ; Install, configure and use the Cisco IP Soft Phone application ; Install and configure extension mobility ; Install and identify the features of the Bulk Administration Tool application ; Add and update phones and users ; Use of the Event Viewer and Performance Monitor Windows 2000 tools help to identify problems with Call Manager operation ; Use the Cisco Call Manager Service ability tool to troubleshoot system problems ; Use the Administrative Reporting Tool to identify and troubleshoot common system problems. Network Manager : Designed, developed, implemented and maintained applications for ASP services which included Microsoft SQL, Exchange, Great Plains, Solomon, DNS, DHCP, WINS, Lotus Domino and IIS Services. Developed technical plans in close consultation with project investigators and staff, established timelines and provides progress reports. Evaluated and recommended hardware and software requirements. Responsible for the identity management life cycle of all user accounts relating to the ASPs computer network systems. This includes but is not limited to, the creation, modification and destruction of all computer user accounts. Administration of a role based security model for identity management on the corporate computer network in compliance with defined corporate security policies. This includes maintenance of the corporate meta-directory. Work in conjunction with business process and data owners in designing and maintaining file level access to corporate data resources by employees, contractors and business partners, in compliance with corporate security policies. Work as a member of the ASPs IT security team to define corporate security policies as it relates to the ASPs computer systems and network manager role. Manage the testing and implementation of changes to the ASPs computer systems in compliance with defined corporate policies and procedures. Defining and maintaining environmental controls, electrical standards and physical security for corporate computer assets in the scope of responsibility for the network manager position. Installation and administration of software designed to protect corporate computer systems assets against infection and destruction by computer viruses, malicious codes and unauthorized software. Maintaining minimum security and encryption standards used in the access of corporate data systems over the internet or other public networks. Overall responsibility for remote access to internal network resources via terminal services. Enforce desktop security policies as defined by overall corporate security policies. Daily, weekly, monthly and quarterly monitoring of corporate computer systems in the area of responsibility defined for the network manager position. Complete and maintain all documentation and logging functions as documented in IT policies relating to the network manager position. Maintain complete network and technology related disaster recovery planning documentation including complete recovery scripting. Maintain current network documentation, schematics and logical diagrams. Installation and maintenance of network server and network system level monitoring software. Monitor server and overall network computer system performance to insure appropriate performance levels. Provide forecast planning for future system expansion and growth needs. Responsible for all firewall and intrusion detection systems protecting ASPs computer systems.

2000 -  2001
Data and Voice Network Consultant

Provide technical support to customers for troubleshooting, general installation, configuration and application questions Cisco VOIP and 3com VOIP systems. Performed testing and making modifications systems in order to meet customer's unique needs. Regularly made customer site vists and performing any installation, programming repairs or troubleshooting required or performed tasks remotely. Technologies : CISCO AVVID, 3Com VOIP, PBX, HP Openview, T1 Fractional T1 T3 E1 Fractional E1 DS3 OC-3 CSU/-DSU,, VSAT, AppleTalk, TCP/IP, IPX or SPX, UDP, ICMP, SMTP, FTP, VOIP, Router, Switch, DNS, DHCP, Veritas Backup Exec, Apache, Tomcat, PPP, SDLC, SLIP, LAPD, DSL, ISDN, LAN, WAN, VLAN, PIX Firewall, PSTN, Microsoft NT/2000 Symantec Anti-Virus

2000 -  2000
Telecommunications Analyst

Contract-related position that included installation and support services for transient Nortel Meridian Option 81 PBX switches for 100 global locations and 158 data and circuits.

Supported services included identifying, diagnosing and resolving telecommunication problems. Troubleshot and resolved constant problem of faulty and noisy circuits, that resulted in clearer phone communications.

Assisted in rollout of Global Network Operations Center.

Technologies : HP Openview, Nortel Option 81 PBX Switches, T1 T3 DS3

1996 -  2000
Telecommunications Analyst

Provided configuration, installation and support services for Cisco 5500 switches and 2600 Multiservicer Routers, programming of Nortel Meridian Option 81 switch. Deployed 300 user group upgrade telecommunications and data systems in remote office. Provided support to Director of all company-wide telecommunication budgets, invoicing and auditing of telephone, cellular and pager accounts. Created more efficient telecom accounting procedures that became the standard for the company. Conducted investigative auditing procedures that saved the company over $21000.00 monthly.

Technologies : Cisco Routers, Switches, Nortel Meridian PBX : T1 Fractional T1 T3 E1 Fractional E1 DS3 OC-3 CSU or DSU, VSAT, AppleTalk, TCP/IP, IPX or SPX, UDP, ICMP, SMTP, FTP, Router, Switch, DNS, DHCP, PPP, SDLC, SLIP, LAPD, DSL, ISDN, LAN, WAN, VLAN, PIX Firewall, PSTN, Microsoft NT/2000 Symantec Anti-Virus

1995 -  1996
Facilities Manager or

Responsible for management of facilities and computer systems, including financial management of payroll, accounts payable, accounts receivable, travel or expense administrator and benefit accounting.

Submitted monthly financial reports to CEO and Board of Directors.

Developed a centralized accounting system for cash disbursements, accounts receivable and payroll.

Implemented a Macintosh 30 user peer-to-peer network that allowed users to share information between stations.

Technologies : MacIntosh, Appletalk, Peachtree Accounting

1991 -  1995
Project Manager

Provided project scheduling and budget management for construction projects. Assisted and supported Principal in conducting all project meeting between Architect and Construction Manager. Created database program that allowed easier design consulting of medical center contracts which resulted in on time and in budget projects. Created and implemented company's first network that integrated business processes between departments.

Technologies : Microsoft 95/98 Project Management

1990 -  1991
Assistant

Reported to the V.P., Auditing and provided a full range of administrative support as regards to regulatory compliance and privacy concerns.

Prepared, typed and distributed auditing reports to senior management and Board of Directors.

Maintained highly confidential files involving payroll, medical facility audits, organizational changes and the like.

Technologies : Microsoft 98 Hyperion

1981 -  1990

Provided group insurance rates and proposals for all large and medium size clients.

Technologies : WANG, IBM, Microsoft 95

1979 -  1981

Aerospace Technician

Worked with Aerospace Technology.

Obtained Top Secret clearance.

Technologies : AWACS