Summary



Hardware : IBM ISeries, AS/400 s, IBM System 36, IBM System 34, PC s, IBM and HP Printers, IBM Tape Libraries/Drives, HMC, UPS Units, DASD Expansion Towers.

Operating Systems/software : I5/OS V5R4, OS/400 V5R2, Microsoft Operating Systems, SQL, CL Programming, PDM, DFU, IBM Query, FTP, ODBC, TCP/IP, BRMS, IFS/DLO, HMC, Lotus Notes/Domino, Client Access/ISeries Access for Windows, ISeries Navigator, Surveyor, RUMBA 2000/Arpeggio, ROBOT Job Scheduling, Save Output Queue software, Powerlock Network security, Artesia Oil and Gas, Artesia Land system, Artesia Team system, Formsprint Laser forms software, Seagull JWALK GUI screens, Vantive and McAfee Help Desk software.


Employment

November, 2002 -  November, 2009
Information System Operations Supervisor/ISeries System Administrator

Hardware : IBM ISeries 525 system with multiple partitions Web server LPAR running Linux, Production LPAR and Development LPAR running i5/OS V5R4. Also utilizing Windows IXS cards, IBM 3583 Tape library, 2 IBM 3590 tape drives, DASD Expansion Tower.

Supervised I.S. Operations team consisting of 3 System Operators
Created documentation for all procedures performed in the Operations Dept

Conducted training for all System Operators

IBM ISeries System Administration, : System backups using BRMS on IBM 3583 tape library and IBM 3590 tape drives, tape rotations and offsite storage.
Installation and application of PTF s.
System performance monitoring 3rd party software installation and upgrades
Installation and support of IBM ISeries Access for Windows software
Use of IBM ISeries Navigator and Linoma Surveyor software for system administration, file transfers, SQL, data manipulation
Worked with IBM in regard to resolving software/hardware support issues
Operating system upgrades
Use of HMC Hardware Management Console for LPAR management
Reclaiming and managing system storage
CL Programming
Use of IBM Query for creating end user reports and data extractions
Use of BRMS in creating automated backup routines
Creation and management of subsystems, job queues, output queues
Creation and maintenance of user menus
Device recovery and printer support

System security, creation and management of user profiles, authorization lists, object level security, IFS/DLO security, web server security
End user and technical support

June, 2002 -  June, 2002
AS/400 System Operator

Performed system operations for IBM ISeries 830 O/S V5R1, :

May, 1999 -  May, 2002
Information Systems Specialist

System Administration for IBM AS/400 Model 720 O/S V5R1
Performed System Backups/IPL s
Operating System upgrades
Installation and application of PTF s
Disaster Recovery policies or procedures
Conducted system performance monitoring and tuning
Created and monitored subsystems, job queues and output queues.

Established and maintained AS/400 operating system security, user profile and object level security. Increased system security from level 20 security to level 30.
Set up and supported network printing for all users
Worked with IBM regarding software and hardware issues.
Created end user reports using IBM Query, CL programming, Office Products
Performed technical and end user support

Acted as a liaison between end users and Artesia programming staff
Set up and maintained Artesia application security
Trained and supported users in all AS/400 related software, OS/400 V5R1 operating system, Client Access Express, Operations Navigator, Seagull Jwalk GUI emulation screens, Save Output Queue software, IBM Query, Artesia Oil and Gas software and Artesia Team system software

Installed, set up and maintained Formsprint software for use in automating Joint Interest Billing and Revenue statements
Assisted in beta testing of Artesia Team System application Graphical Web-based application for Oil and Gas Industry utilizing Lotus Notes/Domino.
Assisted in beta testing of Artesia system software upgrades
Performed minor programming changes using RPG IV
Installed and supported IBM Client Access software for telnet sessions and file transfers
Installed and utilized Powerlock Network Security for securing ODBC, FTP, File Transfers

1997 -  1999
AS/400 System Operator

Performed System Operations for 5 5 AS/400 systems
Scheduled and submitted jobs using ROBOT software
Performed system backups
Acted as second level support for Help Desk issues

Wrote documentation for and conducted training classes for AS/400 System Operators.

Acted as a lead person in Disaster Recovery drills directing all other operators in recovery procedures
Met with Clients to discuss their needs and expectations

1990 -  1997
Information Systems Manager

Education

Miscellaneous

Managed IBM 36 or AS400 operations staff, system operator, programmer and data entry personnel.
System Administration, system backups, system security, performance monitoring, disaster recovery
End user training/support in AS/400 Operating system, Credit Insurance Applications, Desktop applications Lotus 123 Wordperfect and various others, Windows Operating systems
PC Desktop Installation/support
IBM Query/CL Programming/RPG II Programming
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