Summary


I have lived in New York for 25 years and would like to move back to my hometown of Pittsburgh.
PROFESSIONAL



Employment

March, 2008 -  Present
Operations Coordinator

Bring corporate experience to a small not-for-profit company to assist in organizational development by advancing systems and procedures. Identify areas for improvement and recommend solutions. Introduce new model of business functionality and efficiency. Support Operations Director in all based technical areas with emphasis on Salesforce CRM and reporting.

LEHMAN BROTHERS
purchased former company ; service continuation, New York, NY

July, 2004 -  July, 2008
Vice President

Business Analyst. Manage front end application of PeopleSoft Human Resources database. Client support provided globally for 900 client users involving all product areas of the firm. Major responsibilities include security administration, payroll liaison, troubleshooting, problem solving, data analysis, integrity and confidentiality, table maintenance and reporting. Positioned between end-users and HRIT. Researching issues requires logical and intuitive and creative thinking to bring problem solving to a deeper level.

September, 1989 -  September, 2004

January, 1999 -  Present

HRIS Specialist. Assist and backup Application Development Manager on a 2 - person Human Resource Systems team. Provide support, maintenance and development of PeopleSoft Human Capital Management and Payroll Interface products. Responsibilities included business analysis, decision making, application development, payroll export/import, end-user support, application upgrades, SQL/SQR tools and reporting, security administration, system administration, troubleshooting, problem solving, documentation, end-user training, testing, audit compliancy, data integrity, management of employee photo identification system and outside vendor report development. Accomplished migration of PeopleSoft HRMS from client/server to application/web-based server. Functional areas supported include benefits, compensation, staffing, training and payroll.

January, 1997 -  January, 1998

Manager of Optical Imaging Mass Storage System. Provided online retrieval of client account information for internal and external clients. Responsibilities included application support and maintenance, extract definitions, image indexing, batch extracts, security administration, administration/management of jukeboxes, database administration, application upgrades, end-user and scanner support, classroom training and troubleshooting.

Administrator for Novell, NT and Exchange Client/Server Network. Provided secure end-user access to network files and applications. Responsible for network software/hardware installation/configuration and documenting, creating, maintaining and troubleshooting of Novell Netware, Microsoft NT and Microsoft Exchange user accounts and security assignments. Developed standard conventions for organizing and administering network during transition from peer-to-peer to client/server.

March, 1992 -  March, 1996

Administrator for LANtastic Peer-to-Peer Network. Provided peer-to-peer network capabilities for shared access to files and applications. Responsibilities included installation, configuration, support and maintenance of Artisoft s LANtastic network, installation/configuration of network and data communications hardware, end-user support, troubleshooting and documentation.

September, 1989 -  September, 1992
Administrative Assistant

Administrative Assistant/Office Manager for Director of Private Asset Management. Responsibilities included organizing/managing administrative and marketing support functions in a Word Perfect/Data Perfect environment. Designed/maintained DataPerfect database WordPerfect macros.

Training

Novell Netware Engineer , 03/16/1995 CNE ID# 6484108
Novell Netware Administrator , 10/26/1994