Objective



To utilize my formal education and experience experience in administration, operations and management to obtain a position with customer service, personnel and development functions


Employment

May, 2008 -  November, 2008

Greeted customers, handled technical supoort issues and activated accounts.

March, 2007 -  April, 2008
Collection Account Rep

Call or track debtors down and get or help them find ways to pay on the bill thats owed to our client.

December, 2004 -  January, 2007
Equipment manager

Activated phones and air cards, email documents to floor, hand out equipment and pick up equipment, monitor equipment and answer phones

October, 2003 -  November, 2004
Customer service rep

Answer inbound calls concerning Verizon Wireless accounts, changing price plans and activating phones for customers

Telemarketing rep. Pacific Market Research, Renton, WA. January 2002 - August 2003
Conducted surveys over the phones, answered office calls, arranged schedules and train new employees

June, 1998 -  November, 2001
Sales associate

Cashiered, organized displays, answered phones, fold clothes and maintained dressing rooms

Education

Skills


Call Center,, MS/Word, Excel, Outlook, Detail Oriented, Strong People Skills, Data Entry, Top Producer- Type 35 wpm Management - Capable of managing multiple projects with a results-oriented attitude and sense of detail