Summary




Results oriented Business Development and Project Management Professional with proven track record of identifying new market opportunities for the telecommunications network with the ability to project manage large and small projects. Excellent leadership and team player qualities provide the experience for competent interfacing with customers, support and peer organizations for cross-team decision making and sound solution identification. Skilled in negotiations, offer creation, contract creation, customer presentations, technical support and multi-organization process development and enhancements. Consistently rated as exceeding expectations in all positions held. Successful career path, with continually increasing job responsibilities over 25+ years with AG Communications Systems encompassing R and D planning, Configuration Management, Project Management, Product Management, Sales Support, Technical Marketing and Business Development. Primary field is in voice telecommunications, all Central Office switching products, ISDN, SS7, call centers, Data, etc.
External Customer : Internal Organization : RFP and SOW Responses Requirements Specification
Contract Negotiations and Development Budget and Financial Accountability
Technical/Business Customer Support Portfolio Management
Partner or Alliance Management Project Management


Employment

2001 -  2004

General Manager established and ran new US based subsidiary of Teligent AB Sweden. Products included value added applications for the telecommunications network. Responsible for US staff of 6 SME s plus Administrator, legal and CPA and portfolio management, customer support and income/expense reporting.
Supported and expanded niche product sales with Ericsson US wireless. Annual sales valued at $5M.
Negotiated/created partnering contract with Tekelec, Inc as distributor of Nabla applications ; revolutionary concept providing applications at the SS7 STP level. Sales totaled $2M in 3 years.

1981 -  2001

AGCS was known as Automatic Electric, GTE Communications Systems and is now part of Alcatel Lucent

1996 -  2001
Director

Performed worldwide search for a telecommunications grade application development platform ;
Selected Teligent AB as platform supplier permitting AGCS to widen services portfolio. Successfully negotiated and created distribution contract with Teligent.
pioneered concept of network-based Call Center products internally to company and externally to customer base. Ran Call Center product management and marketing teams. Inspired Regional Bell Operating Companies RBOCs with concept. Initial low-end product installed successfully in Canada, generating $800K in revenue. Multi-million dollar high-end product installed at Qwest and Level 3.

1994 -  1996
Director

Performed search for new application partners. Highlights include negotiation of following contracts : Alliances with Tandem Computers as a distributor and ITN as wholesaler of AGCS AIN applications. Sold ISDN SIB software through Tandem $500K
Established AGCS as distributor of Precision Systems Florida platform and value added services.
Pioneered concept of fast prototype for ISDN testing with GTE. Multi-million dollar sale.

Planning Manager 1990 - 1993 negotiated switch Sales to GTE in excess of $140M
Pioneered new product/design concepts using Intel based UNIX platform for General Processor Unit. Benefits included lower sales price, shorter time to market and greater margin. Directly generated more than $18M in revenue over 2 years with billing application indirectly another $40M.
negotiated $2M in sales of offline central office administration tool.
Developed and ran joint planning process between AGCS, parent company AT and T and GTE.

1988 -  1990
Director

Promotion and a technical staff of 2 provided the opportunity of supporting customers and sales organizations with technical and marketing support for all AGCS products.

Assisted GTE and other independent customers with rollout support for Centrex.
Supported Sales with country-wide presentations to all customers regarding AGCS product portfolio.
Transformed annual user conference from a technical forum to a combined technical and marketing forum. Successfully organized 3 such annual conferences.

1987 -  1988
Product Manager

As Product Manager provided technical/marketing support to customers/sales personnel concerning existing and long term evolution of GTD-5 EAX switch products ; responsible for the planning of future release content with customer.

1981 -  1986
Project Manager

Started as a member of the project team for the GTD-5 EAX International central office product line. Promoted to Project Supervisor with a staff of 8 in 1982 and to Project Manager in 1983.
Successfully project managed 2 releases of the product Software, Hardware and documentation. Pioneered project development in 3 countries with budget of $30M. Product deployed in Italy and Belgium on schedule and in budget.

Became Project Manager of the main revenue producing product for AGCS, GTD5 EAX domestic version while CENTREX PBX functionality was added to the switch. Budget set at - 40%, schedule at - 50% of plan. Target met. Installed in 650 sites. Project praised for high quality and support.

In 2004 I decided to take an early retirement but continued to work. This information is provided for information purposes only. The experiences though enjoyable do not relate directly to my primary career.

2006 -  2009

Project Principal/Member of Technical Staff Contract job followed by staff postion
Responsible for reporting EVDO professional services revenues and costs to management and improving reporting processes by creating innovative tools to reduce effort in financial analysis.
Reduced data manipulation of financial analysts by 25% with creation of specialized toolbox to manipulate and analyze data more efficiently ; replaces and improves on Excel tool functionality.
Reduced creation time of reports by 50% by creating specialized early-revenue/new-order breakdown report. Created new report that allocated opportunities to responsible team members.
Improved quality of reports by identifying new unallocated revenue entries.

replaced manual process with automatic process that analyzed quarterly revenue items typically 2000 items for early recognition. Process identified entries with correctable errors in base documentation and with labor rates in a target range. Process run on 4 consecutive quarters. Reduced team involvement by 90% ; reduced work time by 85%.

Created specialized biweekly report for manager providing quarterly financial projection data on multiple projects based on sales funnel status. Reduced 4 days of manual analysis to 10 minutes.
Designed not completed database process with multi-user Web access to replace current Excel process for biweekly report production. Used Asp. Net 3.0 ; Visual Studio and VB. Net. Goal to reduce effort in report preparation.

2004 -  2006

Owner founded and ran company that designed 45 new custom homes. Finally forced to close business because of the state of the US building and financial industries.

Education

Skills

Business Databases : SAP, EDW, Lawson, BSB, Services Link, STARS Expert in all Office tools, Access and Project Visual Studio 2008, ASP.Net 3.5 and SharePoint Visual Basic, Visual Basic Script, VB. Net



Miscellaneous

CERTIFICATIONS/TRAINING
General Contractors License for Building Residential Homes