Objective



To obtain a challenging position that will help me to develop and grow as an individual and professional



Employment

May, 2009 -  Present
Admissions Representative

Take approximately 100 inbound and outbound calls
Assist prospective students with the enrollment process.

Work with financial aid specialist to ensure student receives proper financial aid assistance. Work with students to schedule placement tests and complete check list ie order books, orientation, transcripts etc.
Maintain student client relationship throughout the students tenure at Westwood College to ensure success.

September, 2008 -  Present

Provide customer service and a professional sales presentation and knowledge of product to all customers.
Prepare the premises for future clientele according to the requests of the Corporation, General Manager and health code.
Assist associates in daily production and sales activity providing teamwork in order to ensure the consistent and continual growth and reputation of the corporation.
Attend daily shift meetings in an effort to develop and grow personally and in the company s vision to be a better associate.

December, 2006 -  September, 2008
Trainer

Provide customer service and a professional sales presentation and knowledge of product to all customers
Prepare the premises for future clientele according to the requests of the Corporation, General Manager and health code
Assist associates in daily production and sales activity providing teamwork in order to ensure the consistent and continual growth and reputation of the corporation
Attend daily shift meetings in an effort to develop and grow personally and in the company s vision to be a better associate

I am a branch of management assisting in training new employees
Expert licensed Fub-2008

December, 2005 -  September, 2006
Sales Associate

Enhanced cold calling skills by contacting potential customers
Established clientele which earned the company $25000 and the opening of an office in Georgia

Arranged appointments between the client and sales professionals
Conducted corporate interviews for approximately 25 people explaining the company products and positions
Completed and filed insurance, mortgage and new hire documents
Conducted new hire orientations

Black Eye Pea November 2004 - Dec2005
Colorado Springs, CO
Host or Waitress

Host : Greeted customers and escorted to a table where a server accommodates their needs
Provided polite courteous service for all customers
Cleaned and stocked the host stand in preparation for the next shift
Waitress : Listened and communicated to the customer in order to provide them with the best service
Prepared food trays preparing and examining the product for proper presentation before selling
Was responsible for handling the revenue for my cliental

October, 2003 -  October, 2004
Cashier

Education

Skills

Customer Service, Office, Word, Excel, Powerpoint, Outlook, Cosmo
References available upon request


Miscellaneous

While employed at Pizza Hut I was part of a dynamic team that was committed to excellence and customer satisfaction
Provided one-on-one service to customer by listening and ensuring order accuracy
Received customer phone orders
Processed sales transactions
RUE 21 November 2002 March 2003
Castle Rock, CO
Sales Associate
Assisted customers with the selection of their purchases providing them with the best customer service
Responded to customers questions and concerns
Handled all sales transactions and cashiering