Employment

August, 2004 -  October, 2008
DIRECTOR

Coordinate efforts of staff and oversee all details to ensure overall satisfactory completion of events
Ensure that clients receive all goods and services as contracted
Create processes to verify and confirm details of events with clients and vendors

Create and execute effective systems for training of all staff

Develop and implement trainer/mentor approach to training process
Oversee all areas of facility maintenance, kitchen equipment, heating and air conditioning systems, housekeeping and landscape maintenance
Negotiate vendor contracts to ensure facility is kept show-ready at all times with expenses below retail costs
Ensure that all areas in facility are in safe working order, all inspections are up to date and results meet or exceed requirements
Serve as liaison between owner and staff
Create, promote and maintain the company culture and standards amongst staff, clients and vendors
Coordinate, plan and lead weekly meetings to discuss details for upcoming events, review past events and maintain connection and communication flow with staff
Research trends, price and marketability of upgrades to facility and services for revenue growth and added value
Hire, train, manage and supervise office and event staff
Create reporting structure to provide key information to owner

August, 2002 -  July, 2004
Lighting Associate

Responsible for order conversion utilizing specialized computer programs specific to the lighting industry
Ensure accuracy of all billing and account debits and credits for each job

Serve as communication liaison between vendors, distributors and contractors to ensure that job production and shipping schedules are on target
Handle all returns and order exchanges and assist customers with updates and changes to existing orders
Maintain job files for multiple customers from beginning of process to job completion
Train and prepare new employees for customer service and project management roles
Provide backup technical support
Provide support through installation and maintenance of computer software
Troubleshoot network and technical problems
Run backup financial data and maintain log on a daily basis
Serve as Customer Service Representative
Field customer inquiries regarding pricing and availability of product
Process direct ship and will call orders
Assist receptionist as necessary with 10 - line phone system

June, 2000 -  October, 2001
ENGINEERING ASSISTANT

Responsible for running daily reports and creating spreadsheets for various departments
Create and maintain database from field engineers activity log
Responsible for the disbursement of Safety and Service orders to the appropriate department and follow-up to ensure customer satisfaction

Create various spreadsheets, correspondence and work orders as needed

October, 1998 -  May, 2000
Datamatics Consultant

Develop client relationships through cold calling, mailing collateral and client visits
Identify and qualify needs of potential and current clients in the technical field
Pursue aggressively all leads using company consultants and identify qualified consultants through third-party clients
Coordinate the relocation effort for consultants starting on new projects
Maintain current clients ; secure project extensions and rate increases
Responsible for the negotiation of contractual agreements with new and existing clients
Responsible for new venture into permanent placement in the technical area
Establish a client base utilizing US authorized consultants
Planned annual holiday party, the coordination of travel for consultants from around the country

August, 1997 -  September, 1998
Allison Associate

Responsible for reviewing resumes, qualifying candidates through the interviewing and testing process and placing candidates in suitable positions to ensure stability
Developed clientele through cold calling and referrals and created customer satisfaction by responding in a timely and professional manner
Responsible for daily bookkeeping duties, bank deposits, accounts payables, accounts receivables and payroll
Promoted to recruiter after 6 months

January, 1995 -  March, 1997
ACCOUNTING ASSISTANT

Responsible for producing weekly payroll for an average of 65 per week, State tax deposits and 941 tax deposits
Responsible for compiling information for statistical reports that included average sales and year-to-date information needed in the budget process

Maintained record of all employees vacation, sick and personal days

August, 1993 -  January, 1995
SALES ASSISTANT

Provided sales support by fielding inquiry calls and walk-in clientele
Managed all details regarding office equipment and supplies
Created client files and produced follow up correspondence letters
Assisted management in the design and setup of new venue

August, 1993 -  March, 1997
EVENT COORDINATOR

Miscellaneous

Used troubleshooting skills and attention to detail during the setup for weddings and corporate events.
Used time management and interpersonal skills as event coordinator to manage event staff and act as liaison between host and outside vendors
Responsible for directing the breakdown and closing of the facility
Handled the receipt, catalog and storage of client items, beverages and personal items for their use during the event
Responsible to fill-in for event designer to create buffet displays, cake setup and floral design
Assisted management in the design and setup of a acquired venue