Summary


Senior Software Developer
Proactive, results-oriented Analyst/Programmer with 6 years software/database development experience and an advanced degree in Computer Science and multiple technical certifications. Ability to lead teams through major implementations, as demonstrated by implementing PeopleSoft Enterprise Portal to interface with PeopleSoft Campus Solutions/Student Administration modules through the software development life cycle SDLC, resulting in improved business processes, significantly reduced costs and enhanced customer satisfaction.


Employment

2004 -  Present

Reviewed, designed and implemented software and hardware solutions to address administrative programming and system requirements.
Expert in understanding business needs, focusing on the critical issues, translating them into technical specifications and implementing the application.
Liaised with stakeholders to identify and document software/system purpose, work-flow issues and output needs and determine overall functional and technical system requirements and specifications.

Consulted with outside consultants, software vendors to divide and prioritize studies and work assignments, establish timelines, make recommendations and ensure projects are completed as scheduled.
Served key roles in multiple strategic client/server, database and web projects.
Maintained effective working relationship with internal contacts and external stakeholders.
Recommended innovative technical solutions that facilitated improvement in multiple systems.
Researched and analyze PeopleSoft patches and fixes, conducted impact analysis and created test plans and coordinated user acceptance testing.
Involved with all facets of the software development life cycle SDLC from front end analysis through post-implementation support.
Performed high-level troubleshooting and support of system issues. Identified and remedied trends.

2002 -  2004
Webmaster/Assistant Database Administrator

Developed and maintained multiple OLTP systems, Phone2Asia.com, NetComLD.com and HelloComLD.com, using MS-SQL, ASP, JavaScript, Dreamweaver and Photoshop.
Programmed and managed Windows-based telephone billing system using VB.

1999 -  2000
Manager

Supervised customer service representatives responding to customer inquiries.
Directed advertising campaigns in Asian media and created effective marketing plan for product.

1995 -  1998
of Sales and Design

Led sales and design teams in conceiving, designing and developing advertising efforts.
Supervised up to 21 employees and contributed to increased annual sales from $250000 to $2 million.

Education

Training

Oracle9i PL/SQL Developer Certified Associate
Oracle9i Database Administrator Certified Associate


Skills


Provides PeopleSoft technical and functional experience, modification and maintenance of various Application Engine, SQR programs, Portal Pagelets, iScript and Process Scheduler. Strong combination of functional and technical knowledge of the PeopleSoft Campus Solutions suite specifically Admissions, Curriculum Management, Records and Enrollment, Campus Community and Self Service modules. Strong knowledge of PeopleSoft Pure Internet Architecture, Integration Broker, PeopleTools PT8.46 and PT 8.49 Application Designer, Data Mover and portal security administration. Solid experience utilizing SQL and Oracle PL/SQL to analyze and maintain complex relational data and developing data migration scripts, database triggers, functions and stored procedures. Proven experience in source and target analysis of data structures to create transformation requirements, data cleansing plans and aggregation needs in Oracle 9i/10g databases. Skilled in designing, developing and implementing web-based solutions in concert with Access, MySQL and Oracle using JavaScript, JSP and PHP. Key Projects PeopleSoft Enterprise Portal : Designed, implemented and managed PeopleSoft Enterprise Portal 8.9 interfacing with PeopleSoft HCM 8.9 and PeopleSoft Finance 9.0 to provide self-service for applicants, students, faculty and staff. Maintained portal security, branding and customization for 40000 users. PeopleSoft Upgrade : Implemented PeopleTools 8.49 upgrade for PeopleSoft Enterprise Portal 8.9, PeopleSoft HCM 8.9 and PeopleSoft Finance 8.4 to 9.0. Systems Integration : Developed and maintained integrated solutions to interface PeopleSoft with First-Time Freshman Orientation and Advising Registration System, Book Store Online System and Commencement Registration System. PeopleSoft Self-Services eHelp Website : Lead a student assistants team to design, developed and maintained MyCoyote eHelp website http://cms.csusb.edu/cms/ehelp/index.jsp) o support the transformation on emerging new technology for new Student Information System PeopleSoft. Collaborated with Records, Registration and Evaluations Office in the development of system training documentation and facilitated group training sessions for faculty and students. Common Management System Training Course Schedule and Registration System : Designed, developed and maintained Oracle database and web application for CSUSB CMS Office that schedules over 400 training courses and manages 3600+ course demands annually. Astra Schedule System : Managed implementation, integration and maintenance third-party vendor Astra Schedule System with PeopleSoft HCM 8.9 to coordinate academic, event and facilities resource scheduling and planning. Integration Solution Design for Identity Management System : Designed, developed and maintained Oracle database to daily extract, transform and load data to CSUSB Identity Management System/LDAP.


Miscellaneous

Tiffany Chiang Page 2