Summary




Around 5 Years of Experience in Telecommunication in 24*7 environment.
Integration, testing and commissioning of Ericsson MSC-Server, MSC/VLR, BSC/TRC.
Knowledge of MSS R4 = MSC-S R12.1 + MGw R4
Startup of APG40 with Windows 2003.
Upgrade of APG40 Windows NT to Windows 2003
Software ACA, IPA package loading in AP and CP.
Expansion and Testing of Hardware in MSC/VLR.
Integration, testing and commissioning of AXE Nodes.
Good Knowledge of AXE platforms, C7 Signaling and Protocols.
Configuration and Testing of Signaling Links in live environment.
Testing of all new features added in Ericsson Core Nodes.
Handling of configuration and fault management for MSC/VLR, BSC/TRC, OSS and IVR.





Achievements

Engineer Support Telecom
2


Employment

June, 2008 -  October, 2008
Cairo as a Upgrade Rollout Engineer

February, 2007 -  June, 2008

September, 2003 -  January, 2007
Creative Engineer and Consultant

TECHNICAL EXPOSURE

Operating System :
Unix
Solaris
Windows NT/2003

Database :
SQL Server

Third Party :
PC Anywhere32
Citrix 7
Remote Desktop Connection
WinFiol 7.5
Business Object 5.1

Job Profile in Ericsson, Egypt :
Done BSC upgrade from R12 to 07B for Vodafone Egypt of 50 nodes.
Also done updates in MSC-S from AGM-17 to AGM-18.
Responsible for Updating, up gradation and Problem solving in live nodes.

Job Description :
Responsible for Technical support to Bharti Telecom, Aircel, Idea, BSNL and Hutchison Telecom GSM.

Troubleshooting of ISUP, SCCP, MAP, TCAP and other protocols related problem in MSC/VLR operations.
Provide online support to the Customer Service Requests CSRs and recommend timely actions after troubleshooting the system problems.
Support during expansion of Group Switch, Clock module, Regional Processors and integration with existing AXE-10, AXE810 MSC/VLR, BSC switches.
Handle Updates, Upgrades and Running Problem for GSM MSC and BSC.
Had done several software Upgrade
A From R10 to BSS06A
B From R11 to R12
C From R10 to R11
D From R9.1 to R10
E From R12 to 07B

In-depth experience in GSM technology of Ericsson nodes like MSC and BSC

Excellent troubleshooting skills for real time support for AXE810 system problems and protocol related problems.
Key member of a team responsible for Updation, Upgradation and Problem solving in live nodes of Reliance GSM, Bharti telecom, Idea cellular, Hutch Telecom and BSNL GSM networks.

Hands on and Fault finding experience in APZ 21230, APZ 212 40 and various IOG and APG nodes.
Knowledge of testing and rectifying hardware/software faults in AXE.
Providing system support to the customer as per the terms and conditions of the system support contract.
Very intensive customer orientation and interfacing with the customer for all system support issues.
Handling emergency situation and quick recovery from emergency situation.
Ensure proper turn around time for CSR Customer service request or TR Trouble report as mentioned in System Support contract.
Analysis/ troubleshooting of CSR/ TR and arrange proper solutions. To assist the customer in problem analysis and resolution either independently or utilising assigned resources.
To provide system operational support to the customer so as to increase In Service Performance.
To implement software updates and upgrades after FOA First office application implementation in the market.
To analyze and troubleshoot the problems in Networking.
Play a major role in the software upgrades in the Ericsson Switches eg R12, upgrades.

experience in APG 40 and IOG20.
Troubleshooting of problems based on Customer Service Request.
Knowledge of SS7 Signalling protocols, MTP, SCCP, ISUP, TCAP, MAP.
To trouble shoot the call scenario`s problem based on ISUP.

Integration and Configuration of NSS and BSS.
Troubleshooting and real-time support for Ericsson GSM Core Network Solutions and products- AXE-810 APG40 Windows NT and 2003, APZ-212 33c/40/50.
Support for Operation, maintenance and troubleshooting of GSM AXE-810/APZ21233c/APZ 212 40/APZ 212 50.
Expansion, Implementation and Testing of MSC, BSC BYB 501/AXE 810 hardware.
Verification, testing and implementation of new features and solutions.
Configuration in MSC/VLR for various VAS nodes RBT server.
Successfully handling exchange alarms APT, APZ related alarms for MSC.
Accountable for routing management, route creation, signaling definitions, link creation, traffic initiation and traffic routing C7, PRA and R2.
Working on Database Tables of various nodes eg Digit Analysis, End-of- Selection Analysis, forwarding analysis, Route Analysis, Access Barring Analysis and IMSI Analysis involved in SCCP global title routing definition for efficient routing of SCCP messages towards HLR, SMSC and SCP.
Good working knowledge of GSM technology and fundamentals.
Good Knowledge of CCS7 Signaling protocols.
Loading of software up gradation packages and market corrections in MSC/VLR, BSC.
Planning, engineering and performance improvement of the core network nodes in a GSM system.
BSC Migrations.

Bachelor's Degree
College Name : G B Pant University of Agriculture and Technology
Major : Computer Science
City : Pant Nagar
Country : India
Graduation year 2001

January, 2027 -  1979

Education