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Thirumavalavan Santhirasegaram ( Available From 01/09/2009 )
Riga, Vidzeme - 1050 Latvia
Expertise :System Management, IT, Customer service and Helpdesk
Status :Require Work Visa
Job Type :
Permanent
Position :Computer and Mathematical, Computer Support Specialists, Computer Systems Analysts

Resume
 
Summary


Date of Birth : 14th October 1977.
Citizenship : Srilankan.
Resident : Latvia Residence Permit.
WORKING HISTORY
ATEA
Services Ltd
Valnu 3
Riga
Lv 1050.


Employment

March, 2007 -  Present


Application and System Management Consultant

Main Tasks :
Application Evaluation and Repackaging.
Application Testing.
MSI Fine Tuning
Application Deployment.
Preparing Documentation
Creating Application Patches and Tuning vendor s patches.
Creating and Tuning Application Transforms as per customer requests.
System Management Consulting.
Application Virtualization ThinApp, XenApp, App V
Application Deployment Tools SCCM

Runway International Ltd
Basteja Bulvaris 16
Riga
Latvia.


October, 2005 -  February, 2007

.

Project Co-Coordinator and IT Support TELE2, Ireland and TalkTalk Communications, Ireland

Main Duties and Tasks :
Making Outbound calls for research, sales and marketing.

To achieve sales targets.
Working as a team to lift the team performances.
Write and design detailed reports for project and client needs.

Assisting the new employees in their training and achievements.
Team Co-coordinating, Leading and Motivating.
Interaction with Partner companies.
Project Management and Reporting.

Employee Recruitment, Training and Management.
IT Support and Management.
Network Management.

International Travel Network - IQlabs CTN Corporation 32c, Rupniecibas Street
Riga
Latvia.


May, 2006 -  September, 2006

.

Travel Agent, Customer Care and Management US Customers Only

MainDuties and Tasks :
Assisting Customers to find best deals for their Journey.
Flight Reservation and Customer Details Manipulation.
Ticket Sales, Seat Assignment and HelpDesk.
Interaction with Head Quarters.
Interaction with Various Airlines and partner centers.
Team Management and Problem Solving.

Verners Discount Electrical Plus
3, Ramulu Street
Riga
Latvia.
Electronics and Home Appliances Wholesale and Retail Merchants Full Time and Contract based Job

16th January 2002 18th April 2003, 06th December 2003 10th September 2005.

Network and Database Administrator, IT Specialist

Main Duties and Tasks :
Software and Hardware Installation.
Network Cabling, Installation, Configuration and Security LAN.
Networking in Multiple Operating Systems Environment.
Data Entry, Update, Querying.
Data Communications over LAN, Security, Manipulation and Privilage handling.
Website Manipulation and Maintainance.
Customer Support and Help Desk.
Peripheral Installations, Security and Maintainance.
Orders, Invoices handling and Store Management.
Handling all purchases related to IT and Computers
Customer Care and Sales

Ceylat Ltd
45, Ritupes Street
Riga
Latvia.
Computer Retail and Internet Club Part Time

18th April 2003 10th July 2005

Hardware Specialist, Network and System Administrator

Main Duties and Tasks :
Software, Hardware and Peripheral Installation and Maintainance.
Network Installation, Maintainance, Security.
Managing User and Administrator Privilages.
Data Transfer and Handling.
Client Need Assesments and Customer Support.
Troubleshooting and Solving problems connected to Windows 98/XP/2000
Hardware Consulting and Upgrading.

Euroarti Ltd
Kekava
Riga
Latvia.
Artistic Canvas Manufacturers, Dealers and Exporters Weekend

4th December 2003 15th March 2005

IT Specialist

Main Duties and Tasks :
Data Manipulation, Security and Maintainance.
Data Entry and Privilage Handling, Querying.
Hardware, Software and Peripheral Installation and Management.
Paperwork like Invoices and Order Handling.
Problem Solving related to any Computer or Computer related breakdowns.
Network Installation and Maintainance LAN.
Network over Multiple OperationSystem Systems.
Website Maintainance and Management.
Management of Network Softwares and Hardwares.

New Millenium Computers
Zurich
Switzerland.
Wholesale and Retail Computer Systems and Computer Component Dealers Holiday Job

07th July 2003 29th November 2003

Computer Technician and Hardware Specialist

Main Duties and Tasks :
Software and Hardware Installation/Upgrading.
Customer Needs Assessment, Computer/Network Security.

Troubleshooting/Problem Solving, User Training and Support.
Windows 98/XP/2000, Linux, Network.
DOS, Microsoft Office.
Network Cabling, Help Desk.
Network Software and Hardware.
Network Installation and Configuration LAN.
Peripheral Installations and Maintainance.

NEPC
Television and Broadcasting Corporation
Chennai
India.
Television and Mass Media Communications Full Time

6th March 1997 3rd August 1997

Programme and Video Assistant

Main Duties and Tasks :
Programme Scheduling.
Public Relations Assistance.
Planning and Artist Selection.
Team Co-ordinator.
Video Assistant.
Customer Support team Member.

Baltic Data Academy
Riga, Latvia.

24th April 2007 09th April 2009.

Computer Studies Bachelors.
Riga Technical University, Riga, Latvia.
Transport and Telecommunications Institute, Riga, Latvia.

15th September 1997 23rd July 2001


June, 1993 -  June, 1996


All India Secondary School Certificate
Bharath Senior Secondary School, Chennai, India.


June, 1984 -  April, 1993





Education

MCSE , MCSA , MCTS , MCITP



Training

CERTIFICATION EXAMS and CREDENTIALS
Installing , Configuring and Administering Microsoft Windows XP Professional 70 270
Managing and Maintaining a Microsoft Windows Server 2003 Environment 70 290
Implementing , Managing and Maintaining a Microsoft Windows Server 2003 Network Infrastructure 70 291
Configuring Microsoft Windows Vista Client 70 620
Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure 70 293
Planning , Implementing and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure 70 294
Installing , Maintaining , Supporting and Troubleshooting Applications on the Windows Vista Client 70 622
Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure 70 297
Deploying and Maintaining Windows Vista Client and 2007 Microsoft Office System Desktop 70 624
Windows Server 2008 Network Infrastructure : Configuration 70 - 649
Windows Server 2008 Active Directory : Configuration 70 649
Windows Server 2008 Applications Infrastructure : Configuration 70 649
Installing , Maintaining , Supporting and Troubleshooting Applications on the Windows Vista Client Consumer 70 623
Installation and Administration of Citrix Presentation Server 4.5 XenApp 5.0 1YO 259
Microsoft System Center Configuration Manager , Configuration 70 - 401
Microsoft Certified Professional on Windows XP
Microsoft Certified System Administrator on Windows Server 2003
Microsoft Certified Technology Specialist on Windows Vista
Microsoft Certified IT Professional on Windows Vista
Microsoft Certified System Engineer on Windows Server 2003
Microsoft Certified Technology Specialist in Windows Server 2008
MCTS on SCCM 2007 Configuration


Skills


Application deployment using SMS/SCCM. Application virtualization using App V, XenApp, ThinApp. Administrator Studio and InstallShield. Information Computer Networks LAN, WAN, MAN, Ethernet technologies, Network Topologies, Hardware, Security, Management and Configurations Databases and Banks Database Concepts and Classifications, SQL, Database Using MsAccess Realization MsOffice MsWord, MsExcel, MsPowerpoint, MsOutlook, MsAccess, MsFrontPage Computer Organization and Hardware Classification and concepts of Computer Hardware Web Programming Programming using HTML, Dynamic Web Programming Using ASP, Database Connectivity Operating Systems Windows98/NT/XP/2003/Vista, Mandrake Linux Installation, Maintainance and TroubleShooting LAN Installation, Hardwares, Softwares, Cabling, Upgrading, Maintainance Shop Management and Visual Merchandising. Customer Care, Support and Help Desk. Hospitality. English Fluent Russian Communicable Tamil Native Available Upon Request.