Summary




High-performing project-management executive with experience in directing complex projects that build/optimize organizational processes and infrastructure to maximize business results in organizations worldwide.
Skilled Information Technology Analyst who transforms strategic plans into workable solutions and is able to utilize technology as a strategic enabler to gain competitive advantage.
AREAS OF
End-to-End Project
Management
Project
Planning/Execution
Portfolio Management ?
IT Strategic Planning/Leadership
SDLC methods/processes
IT Process Design/Redesign
Change Management
Organization/Team Design ?
Negotiation, Persuasion, and Communication
Leadership Development and Training
UML, use case, activity and methodology : And Development, Productivity class diagramming ?
Evaluate
Select
and Efficiency Improvement
Total Quality Management ? Project, MS Visio and Technical Writing ?
Develop
Analyze
Balance
Cross-Functional Project Team
Leadership
Multi-Site, Multi-Project
Operations ?





Employment

January, 2010 -  May, 2012
EXPERIENCE Business Analyst/Senior Project Manager

Recruited to lead client projects focused on utilizing technology as a strategic enabler and Technology leadership development for international consulting company specializing in improving organizational performance.
Determined resource requirements for project engagements, directed implementation tasks involving third party vendors, worked closely with client business managers and key client SME s to identify and document Business Requirements and Technical Designs.

Implemented an IS Strategic Planning Project at the Nigerian National Intelligence Agency to align IT strategy to organizational objectives resulting in the implementation of an expanded and secure WAN network and upgraded/relocated data center and disaster recovery facility.
Managed the $10 million Phase I of the Nigerian Ministry of Foreign Affairs GCN Global Communications Network Project involving a 5000 point LAN infrastructure upgrade at the new HQ building, WAN connections to 16 foreign missions, deployment of video conferencing and VOIP equipment and the implementation/relocation of a new state of the art data center and disaster recovery facility in the new HQ building
Provided stakeholder analysis and requirements gathering for shared services provider to define the scope of an SOA project focused using MS Visio, text and some UML on integrating information for Nigerian Government Ministries, Departments and Agencies.

Developed and delivered needs-assessment and technology management training for Directors of IT in Ministries Departments and Agencies of the Federal Government of Nigeria, realizing 40 percent satisfaction increase and 13 percent productivity increase.
Performed business requirements gathering and analysis using MS Visio and text leading up to RFP development for Billing software application for telecoms company. Directed implementation tasks involving third party vendors during implementation and worked with the client s business managers to validate user/ functional requirements and the migration of data from the old billing platform to the new system using ETL tools.

September, 2008 -  November, 2009
Director

Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.

Built credibility, established rapport and maintained communication with stakeholders at multiple levels, those external to the organization.
Documented and communicated user/functional/implementation requirements using MS Visio and text and initiated the $5 million GOLS Gaming Online System software project from GTECH Corporation, Rhode Island. Managed schedule using Project and quality, to ensure on time delivery and acceptance of the project, resulting in :
48 percent improvement in report accuracy/reliability 100 percent on-time delivery of product to internal customers and regulatory agencies 67 percent improvement in overall internal customer satisfaction rating ? ? Coordinated with business managers, technical experts, vendors and controllers to prepare Project Estimation Proposals for prioritization with other corporate efforts.
Ensured the seamless migration of data, business functionality and reporting capabilities to the new GTECH system using ETL tools.
Coordinated the deployment of video conferencing and VOIP equipment in the 6 regional offices and HQ.
Managed the 3rd party implementation by a Cisco partner of an automatic failover and redundant backhaul network to the internet, identity management solution, endpoint protection, DMZ, firewalls and a call center solution, IP PBX, IVR.

December, 2005 -  September, 2008

Full leadership responsibility for a team of 50 spread across Network Management, Network Operations, MIS, Gaming System Operations, Customer Service Call Center and Field Services, Warehousing.

Delivered an IT Strategic plan aligning technology to business objectives resulting in the implementation/relocation of the HQ data center and disaster recovery projects.
Directed and managed the $2 million lottery gaming application offshore software development and integration project, documented business requirements and technical designs using MS Visio, text and UML and coordinated quality assurance and testing, facilitation of UAT.
Managed the seamless cutover from the older ELOS based system to the new lottery application software, the successful migration of customer, lottery data and reporting requirements using ETL tools.
Managed the implementation of 1000 point Enterprise LAN and WAN Solution across 500 Users in 6 geographical regions and HQ.
Assisted in the development of corporate-wide PM process structure to define best practices for Technical Project Managers.
Gathered requirements liaised among stakeholders mainly with MS Visio and implemented tracking, issue notification and resolution system to handle retailer issues as a direct consequence of improved efficiency efforts to ensure appropriate and timely notification, escalation and resolution of retailer grievances.

August, 2004 -  December, 2005
Manager

Engaged to coordinate the design and roll out of 1068 lottery POS terminals on an underlying VSAT and GPRS infrastructure to 1068 retail locations in 8 cities in Nigeria.
Managed the migration of ELOS online gaming system software from Essnet AB running on AS/400 system and X. 25 network infrastructure to IBM RISC 6000 system and IP based network infrastructure.
Directed implementation tasks involving third party telecom service provider to implement private mobile 3G network infrastructure platform to enable seamless data transfer wirelessly between POS terminals at retailer locations nationwide and backend Terminal Management System at HQ.
Assisted with supplier negotiations regarding new contracts and equipment. Developed and managed contracts and service level agreements for network and voice related suppliers and reviewed performance against SLAs.
Performed requirements analysis and implemented an enterprise helpdesk for coordinating technology support to retail locations and on backhaul links ensuring MTTR Mean Time to Repair of 4 hours from incident notification nationwide.
Initiated documentation of the departments employee procedure manuals and standard operating procedures using a combination of MS Visio and text.

2001 -  August, 2004
Manager

Reporting directly to the CIO, managed a team of 20 skilled personnel and 4 Team Leaders.
Project Manager ATM procurement and implementation project resulting in deployment across 20 branches in 6 months on time and in budget entire project managed using Project.
Managed the Banking application upgrade/migration project utilizing ETL tools from the Phoenix Banking application to Equinox on RISC System 6000 servers.
Documented using MS Visio and text business requirements and managed process improvement efforts resulting in the automation of account opening processes and increased efficiency of online CRM processes.

Performed Performance Counseling, Appraisals, team training, TQM, Process Control and Budget Monitoring to ensure compliance with the Banks strategy of being the least cost provider of service.
Responsible for ensuring 24X7 availability of the Bank s IT infrastructure, identifying and providing appropriate disaster recovery strategies.

Interfaced with vendors/suppliers, assisted in contract negotiations, managed relationships with the units vendors/suppliers and coordinated with business stakeholders and vendors to prepare Project Estimation Proposals for prioritization with other corporate efforts.

Led SWIFT-related project initiatives to implement a Gateway component which expanded communication. The SWIFT application is used for sending and receiving messages, financial transactions processed between banks and other financial institutions.

August,  -  November, 2001
System/Business Support Supervisor

Recruited to assist in setting up the LAN network and server infrastructure of the start-up Bank.
Coordinated implementation of the Phoenix Banking application on IBM RISC System 6000 servers.

Education

Miscellaneous

Applied vendor-supplied system enhancements and implemented other changes necessary to enable and activate the Internet banking component of the Enterprise Banking Application.
Coordinated third-party implementation of voice network circuits and VOIP links b/w HQ and bank branches nationwide. Used MS Visio in communicating the design
Coordinated the third party implementation by an Avaya partner of a Lucent Definity PBX system at HQ.
Implemented the Bank s Microsoft Exchange e-mail and Intranet system and coordinated the implementation of the HQ PBX, network security and firewall systems. Used MS Visio in communicating the design.
coordinated the implementation of the WAN network comprised of fiber optic, VSAT and ISDN circuits for all Bank branch offices and the HQ. Used MS Visio as the network diagramming tool during the design phase