Summary



Project Management | System Administration and SDLC | Business Analysis

Results-oriented technology consultant with demonstrated success serving as a key strategic partner, devising innovative and tailored solutions to meet ever-changing business requirements in diverse industries. Exceptional leadership skills, successfully directing project teams through software development, implementation and management lifecycles. Flawlessly deliver projects, ensuring product conforms to business requirements ; maintain controls over scope, schedule and budget. Technical proficiencies include
Environments Windows, Citrix, IIS Tools SQL, JDE EnterpriseOne or 1 World, Cognos, Crystal Reports, Blue Mountain Calman, Prisym, MasterControl, Office Suite Methodologies Requirements Analysis, Budget or Scope or Schedule Estimation, Project Governance, Solution Design and Delivery, Application Validation, QA Testing, Change or Risk Management, Release Management or Version Control Professional Experience



Employment

2008 -  Present
Senior Consultant and Operating Manager

Launched and manage business analysis, project management and IT support consultancy, performing client acquisition, development and retention activities for ongoing business development. Selected projects include
JDE EnterpriseOne : Engaged with US Data Management, LLC, to serve in capacity of subject-matter expert SME for EnterpriseOne.
Authored validation documentation across the Distribution, Manufacturing and Product Data Management modules.
Contributed to requirements analysis and testing in tandem with internal consultants.
ERP : Contracted with Omnicell, Inc, to support planning, integration and implementation of JDE ERP solution supporting 100 users.

Leveraged application experts to configure access or security profile and application menus.
Developed required reporting changes in Cognos in alignment with system implementation.
Supported integration of corporate acquisition data into JDE.
Performed process analysis and provided recommendations for solutions.

2000 -  2007
Business Analyst and Project Manager

Provided business analysis and project leadership support to the Manufacturing and Quality Systems division, spearheading requirements evaluation, solution development and implementation activities in alignment with business and regulatory compliance needs. Led QA and validation activities across all project implementations, conforming with internal quality management framework. Selected projects include
Document Management : Introduced and validated Web-based document management system.

Solution rose to status of top-used application internally.
Calibration System : Directed implementation and validation of a calibration system featuring compliance with 21 CFR Part 11 electronic signature requirements.
Project served as the first system implementation deployed in quality management framework.
improved reporting and access to data for trend analysis spanning the entire product lifecycle.
JDE 1 World : Managed the implementation of 1 World Inventory, Purchasing, Sales and Manufacturing modules.
Configured finance modules to ensure Sarbanes-Oxley SOX compliance.

Developed and conducted training for an array of user levels ; responded to support requirements.

1998 -  2000
Consultant

Held responsibility for engagement and support of 1 World Distribution or Transportation module implementations, providing experience to pre-implementation, project management and post-launch activities. Selected projects include
JDE 1 World : Integral in successful installation and integration of 1 World across 9 client infrastructures.
Participated in the mapping and conversion effort for legacy data.
Led classroom-based client instruction for application features and functionality ; served as SME for post-implementation support issues.
Built and implemented custom batch jobs to meet individualized client requirements ; utilized proprietary JDE application and SQL.

1996 -  1998
Business Analyst

Served in business and operational requirements analysis capacity, playing instrumental role in identification and solution of key business challenges through implementation of technology. Contributed to business process evaluation, redesign and automation supporting implementation of metrics tracking and analysis functions allowing dramatic productivity, cost-savings and performance improvements. Selected projects include
Labor Measurement : Designed and engineered a pilot application for internal use in San Francisco, LA and Miami International Airports.
Enabled accurate labor tracking and analysis for a first-year cost-savings of $610K
Gateway Connectivity : Implemented DHL network connectivity for 5 US Gateway cities.
Transitioned Gateways from AT and T hosted email to DHL internal communications system.
Measurable ROI for the San Francisco Gateway exceeded $140K

Education

Miscellaneous

Intranet : Designed and launched a Gateway Services intranet for information sharing, publishing the Export Compliance Manual online for easy reference ; project success spurred establishment of technical writing and web publishing function for all internal manuals.
Payroll Reporting : Enabled payroll reporting and statistical analysis across all 5 US Gateways.
Budget Planning : Hand-selected to consult with Financial Planning and Analysis on projected budget requirements for Gateway Services.
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