Summary


DATA CENTER TECHNICIAN SYSTEM and NETWORK ADMINISTRATION PROJECT LEADER
Exclusively available for second/swing/third shift and mornings after 10 : 00 A.M.



Innovative and supportive professional with 10 years IT experience known for an accountable, results-oriented approach. Dedicated to trend analysis to improve efficiency. Strong analytic and problem solving skills. Proven ability to relate solutions to end-users, manage workflow and coach teams. Currently working towards Windows 2008, Exchange 2007, Hyper-V and VM-Ware certification.


Employment

2004 -  2008
Contractor

Managed and assisted team in refreshing server, POS, network and wireless systems.
Administered ISP server and Windows 2003 domain controller to facilitate migration.
Prepared, verified and updated Cisco 2950 switches and Cisco 2811 firewalls.
Migrated Fujitsu and IBM POS, Symbol, Zebra, wireless and embedded devices.

2002 -  2004
Network and Desktop Administrator

Administered Netware and Windows accounts to facilitate ZenWorks 4 desktop migration.
Administered user, group and device security in a Windows 2000 domain.
Implemented and utilized Ghost for Windows 2000 and XP desktop refresh and break-fix.

1995 -  1997
Army Veteran : USAMRIID Virology Department Supply Manager

1989 -  1995
Retail Customer Service Associate

Education

Miscellaneous

Data Center Technician Lead : Talent Merchants Contract : Yahoo. 05.08 - 05.09. 2nd shift
Collaborated to ensure immediate resolution mentoring when appropriate.
Served on project teams as the lead on-site technician for 2 new production deployments.
Assumed ownership of new deployments managing all installs, repairs and issues.
Worked on initiatives to enhance processes. Setup centralized parts inventory room.
Communicated proactively to exceed SLAs and ensure satisfaction.
Contributed to the operational, bug and technology databases.
Performed basic system administration of Linux, UNIX and Windows systems.
Verified and resolved installs using telnet, SSH and RDC.
Executed shell scripts to automate tasks and install FreeBSD via netboot.
Imaged Red Hat Linux 5, FreeBSD 7 and Windows 2003 - 2008 Server via PXE-Linux.
Installed and fixed Dell, HP and IBM servers. Configured and restored RAID.
Uplinked Cisco 4900 switches to 6500 routers via fiber and copper.
Facilitated switch port VLAN assignment. Configured Cyclades Terminals.
Installed Net- App and EMC SAN Filers. Uplinked to Brocade SAN Switch.