Objective


Secure a position in Human Resources.



Summary




Business professional with over 7 years of combined achievement in applying human resource, administrative, investigative, sales and marketing skills to manage projects and ongoing operations. Accustomed to fast-paced, high-pressured positions, demonstrated ability to prioritize multiple tasks, meet deadlines and provide quality service.


Employment

2007 -  2008
Recruiting and Human Resources Coordinator

Oversaw the new hire on-boarding and employee off-boarding processes and administered employee benefits for 1 of the most certified Microsoft Partner consulting firms in the Southeast.

Managed new hire orientation presentation and activities.
Recorded and retained new hire and contractor information in Intellisys, Intellinet s time entry system.
Processed benefits enrollment and disenrollment procedures for all employees, medical, dental, Section 125 supplemental programs and COBRA.
Supported and guided employees in using Paychex HR Online payroll information software and Concur Travel and Expense Reporting.
Served as first-hand resource for all benefit questions and claims resolution.

Assisted in the planning and organization of employee relation activities and company events.
Maintained HR files and employee records in personnel database.
Researched various applicant tracking systems and implemented BrightMove ATS.
Participated in the full life cycle of the recruiting process, sourcing resumes, scheduling interviews and arranging travel for out-of-state candidates.

Health Benefits Direct Corporation Atlanta, GA 2006
Office Manager or Human Resources
Directed day-to-day operations for a call center-based insurance agency with 14 employees and acted as liaison between corporate management and office personnel by enforcing routine human resource policies and procedures.
Ordered and maintained new office equipment to help increase employee production.

Reclassified and secured confidential employment files.

Coordinated employee training of new biometric time clock system and recorded payroll input using ADP EZLabor Manager.
interpreted and guided personnel through benefits selection.
Handled and resolved any employee misconduct issues.

2005 -  2006
McGough and Associate

Responsible for the establishment of new accounts for corporate investigations in a multi-state territory through prospecting, presentations, attending industry related association functions and direct mail.
Increased sales in a dormant office to 200% in 90 days.
Rebuilt and negotiated client relationships through association meetings, marketing new services and custom pricing.
Researched current market competition and strategies to help expand existing business.

Produced additional marketing fliers, pamphlets and materials in order to enhance sales presentations.
Amended computerized customer database for improved efficiency and accuracy.
Managed Atlanta branch office operations by reorganizing systems and ordering miscellaneous supplies.

2003 -  2005
Administrative Analyst

Head of pre-employment and new hire screenings for a corporate investigation company. Provided assistance to upper management, handled routine administrative work, maintained records and tracked confidential information.
Refined and initiated new interview and hiring process of prospective employees.
Posted job openings and selected qualified resumes from the Internet.
Conducted pre-screening interviews and forwarded qualified candidates to appropriate departments for final consideration.
Trained new internal investigators.

Collaborated with managers on several projects benefiting investigator education and training.

Planned workshops, education seminars and special events.
Introduced valuable sources to exceed in investigations and decrease expenses by 20%.
Provided innovative support to field investigators on complex cases.

2002 -  2003
Criminal and Civil Records Investigator

Education

Skills


Staffing and Hiring Procedures Benefits Administration Office Management experience Investigation Detail Orientation Oral and Written Communication Self Starter Organization Research and Reporting Problem Solving Project Coordination BrightMove ATS ADP Software Paychex Software MS Office


Miscellaneous

Top office performer in criminal and civil experience investigations for an employment screening company.
Expanded direct client reporting and relationships.
Reduced company expenses 10% by researching and developing new source information.
Scheduled applicants for pre-employment drug screens at Labcorp and Quest Diagnostic lab locations.