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Thelma Vance
Sunnyvale, CA - 94087 USA
Expertise :process, test plans, test procedures
Status :
Job Type :
All - W2,1099
Position :

Resume
 

Summary

Over 10 10 Years of diversified experience in, Analysis and Quality Assurance testing.

Over 5 years as a QA Lead.

Extensive experience in White Box and Black Box Testing

Involved in Manual and Automated Testing of applications on Windows and UNIX, Linux Environment.

Experience in data migration, data conversion and cleansing data using SQL.

Experience in complete project life cycle of Analysis, Implementation, Testing, Regression testing and deployment

Extensive experience working with Data and Business users in analyzing, testing and creating test plans.

Experience with QA Methodology and QA Validations to ensure the Quality Assurance Control.

Extensive experience in Unit, Functional, Integration, Regression, User Acceptance and System

Experience in writing System test plans, defining test cases, for both manual and automation.

Experience in using Automation Tools WinRunner, Silk Test in Client, Server, Web, Database and Financial applications.

Experience in testing database applications of RDBMS in ORACLE 8i, Sybase and MySQL v 5.

Expertise in testing Performance, Load and Stress for Web and Client, Server Applications.

Experience with Web and Application Servers.

Knowledge of Object Oriented Software Development Methodology.

Participate in requirements analysis reviews and working sessions to understand the requirements and system design

Experience in estimation of test effort and coordinate test schedule with overall project schedule

Experience in developing business based functional test scenarios.

Ability to interact with developers and product analysts regarding testing status and defect tracking.

Expertise in Problem solving and Bug Tracking Reports and Bug Sweep Meetings using Bug tracking Tools.

Experience in Configuration Management tool, evaluation, selection and implementation.

Experience writing SQL for Automation and Manual Test Cases.

Responsible for mentoring resources technically and training other QA Team Members.

Excellent communication or interpersonal skills and a good Team player.


Employment

2005 -  2005

SACC , Inc contract : Cisco Systems , Inc San Jose , CA Palo Alto , CA


2005 -  2005

Mountain View , CA


2004 -  2005

San Francisco , CA


2004 -  2004

Reston , VA


2003 -  2004

Seattle , WA


2003 -  2003
contract : Computer Associates

Cue Data Services , Inc contract : Computer Associates Inglewood , CA Seattle , WA


2003 -  2003

State Wide Business Exchange Santa Clara , CA


2002 -  2003

Milpitas , CA


1989 -  2002

Various California and New York

Operating Systems : Win 95/98 NT/2000 Server/, Unix, Linux.

Programming Languages : Perl, TCL/Tk, C, C++, Python, Shell Script, TSL, SQL and PL/SQL.

WWW Development : HTML 4.0 XSL, XML and JavaScript 1.2 Java 1.x, J2EE, Servlets, Applets, JSP.

Network Protocols : HTTP, HTTPS, TCP/IP, NFS, FTP, TFTP, UDP, Multicast, SMTP, SMS, LDAP IEEE 1588.

Web Server : IIS 5.0 Apache.

Bug Reporting tools : Clear Quest, DDTS, Remedy, Bugzilla, PVCS tracker

MS-Suite : MS-Word, MS Excel, MS-Project, MS Visio, MS Outlook.

Data Bases : Oracle 8i, MS-SQL Server, Sybase, MySQL and DB2.

Data Base Tools : TORA, TOAD

Testing Tools : Win Runner and X Runner 6.0 Load runner 5.0/6.0 Silk Test

Configuration Tools : CVS, VSS, Clear Case


2005 -  2006
Automation Engineer

Hicks Consulting contract : World Savaings Bank San Lenandro , CA Automation Engineer

Provided Perl automation for evaluation of Exchange Server e-mail message content as provided by the Kana Server. This used an Oracle 9i backend. The goal was to verify that the XML generated the correct content based on the Oracle 9i data and the Transaction information. Perl had to access the information via Outlook. Over 1400 lines of code were developed and demonstrated in 3 weeks using no formal requirements.

Environment : Windows Protocols used : XML, http, https, jsp, struts. Source Control : PerForce


2005 -  2005
Automation Engineer

TechniPower contract : Flextronics Corp San Jose , CA Automation Engineer Hicks Consulting contract : World Savaings Bank San Lenandro , CA Automation Engineer

Provided Solaris based c code to do top board initialization for the ATE rack and stack Lab View windows based system. This code was to control the audio circuit testing.

Verify the functionality, performance and stability of the Device Under Test using Solaris based c code.

Created the evaluation automation and documentation.

Environment : Solaris Protocols used : FTP, Telnet Code Development : c Source Control : CVS


2005 -  2005
SQA Automation Engineer

SACC Inc contract : Cisco Systems , Inc San Jose , CA SQA Automation Engineer Hicks Consulting contract : World Savaings Bank San Lenandro , CA Automation Engineer

Provided QA Regression test suites for the AON Project. AON technology supports various application messaging protocols and provides a variety of functions. For example, a network using AON technology can route a purchase order to a server that handles priority requests. The same request can is logged for auditing and compliance purposes, the currency translated for the recipient checked for security violations, all based on business rules or policies that are managed and maintained

Responsible for evolving test cases to verify the functionality, performance and stability of the AON TCL test suite from Ciscos India Based partner

Perform integration, System, regression and User Acceptance of the TCL test suite into the Regression testing suite.

Created the evaluation automation and test reporting.

Environment : Linux Protocols : FTP, Telnet and TCP/IP Bug tracking : DDTS Source Control : CVS


2005 -  2005
SQA Automation Engineer

Rsystems contract : Agilent Technologies Palo Alto , CA SQA Automation Engineer Hicks Consulting contract : World Savaings Bank San Lenandro , CA Automation Engineer

automated gray box evaluation of the IEEE 1588 protocol. There was an Agilent developed IEEE 1588 embedded clock used as the test platform to validate the communication algorithm.

Responsible for evolving test cases to verify the functionality, performance and stability of the protocol and the Linux based embedded clock system.

Created the evaluation automation and test reporting.

Used Ethereal to assist in the automation development

Performed Site integration validation.

Environment : Linux Protocols : multicast, HTTP, FTP, Telnet and TCP/IP Bug tracking : Agilent unique

Source Control : Agilent unique Automation used Perl


2004 -  2005
SQA Engineer

ACC Staffing contract : Thomson Dialog Mountain View , CA SQA Engineer

This position creates automation tests for the Dialog newsroom data feed. 15% of the testing effort was black box and the remaining 85% was automated gray box testing. The project was linux based with a DB2 backend.

Created manual and automation Test Plans and Procedures to evaluate the Newsroom Pipeline.

Performed Hands On backend and web based front end automated and manual White Box ad hoc testing of the dataflow to and from the DB2 databases.

Participated in the Bug Sweep meetings.

Creating the Test Report

Environment : Linux, UNIX Database : DB2 Protocols : HTTP, NFS, FTP, Telnet and TCP/IP

Automation used : Perl 5.8. Bug tracking ClearQuest. Source Control : ClearCase. Automation used : Perl


2004 -  2004
SQA Engineer

Espire Infolabs contract : CNET Networks Palo Alto , CA SQA Engineer ACC Staffing contract : Thomson Dialog Mountain View , CA SQA Engineer

This project section was involved testing the mySimon.com web site. 70% of the testing effort was for the back end evaluation of the database migration from Sybase 12.5 to MySQL 4.x. The remaining 30% was testing the front end to assure that the MySQL 4.x could produce results from a complicated web search algorithm.

Created manual and automation Test Plans and Procedures to evaluate the Order Pipeline section of the mySimon.com Web site.

Performed Hands On backend and web based front end automated and manual White Box ad hoc testing of the Sybase to MySQL database migration.

Performed Site integration validation.

Participated in the Bug Sweep meetings.

Environment : Linux, UNIX Servers. Web Engine : Apache Database : Sybase 11.9.2. Protocols : LDAP HTTP and TCP/IP Automation used : Perl. Bug tracking : Bugzilla


2003 -  2004
QA Engineer

Datamatics contract : CSC Prime to AOL Reston , VA Technical Lead QA Engineer

This project section was involved in using Rule Based logic to promote AOL France Product Offerings. This included Customer Base Retention and Member Services.

Created manual and automation Test Plans and Procedures to evaluate the Order Pipeline section of the Target.com Web site.

Performed Hands On White Box ad hoc testing of the Rules and Sybase database validation both as automation scripts and manual testing.

Provided Technical training and direction to a 6 person test team.

Provided evaluation results of the AOL Call Center.

Participated in the Bug Sweep meetings.

Environment : Linux, UNIX Servers. Web Engine : Apache Database : Oracle 9i. Protocols : LDAP HTTP, HTTPS and TCP/IP Automation used : Perl and TCL. Bug tracking : Remedy


2003 -  2003
SQA Engineer

Bradson Technology Professionals' contract : Amazon.com Seattle , WA SQA Engineer Datamatics contract : CSC Prime to AOL Reston , VA Technical Lead QA Engineer

This project evaluated the Target.com affiliate e-commerce web site.

Created manual Test Plans and Procedures to evaluate the Order Pipeline section of the Target.com Web site.

Perform integration, System, regression and User Acceptance testing for Billing Applications.

Coordinating the test efforts with Business, Development

Wrote SQL statements used to validate the Oracle 9i Target.com financial transactions and order fulfillment

Participated in the Bug Sweep meetings.

Testing, Validating and verifying the results of Test cases

Creating the Test Report

Environment : Linux and Microsoft Windows 2000 Advanced Server.

Web Engine : Apache. Databases : Oracle 9i. Protocols : LDAP HTTP, HTTPS and TCP/IP. Bug tracking : Remedy Automation used Silk and Perl


2003 -  2003
contract : Computer Associates

Cue Data Services , Inc contract : Computer Associates Inglewood , CA SQA Engineer Datamatics contract : CSC Prime to AOL Reston , VA Technical Lead QA Engineer

This project evaluated the eTrust Administrator 2.01 product on Microsoft Windows 2000 Advanced Server which controls other platforms like Microsoft NT, UNIX, AIX and HP UX systems.

Created ISO 9001 compliant Test Plans and Procedures to evaluate the Product.

Wrote White Box test programs in VT 6.05 and Perl for multi tiered servers,
Performed Black Box ad hoc testing.

Tested Java implemented Web Pages both manually and with automation.

Tested and installed LDAP communications for ADS for Containers, Domains, Users and Groups.

Used OpenLDAP on Red Hat Linux servers and Solaris 8.

Verified CA's version of OpenLDAP using HP-UX servers

Check the database using SQL Queries for the data entries.

Responsible for analyzing the test results.

Tested the GUI for functionality and usability.

Tested the Exchange 2000 interfaces as they apply to LDAP and Active Directory.

Environment : Unix, Linux and Microsoft Windows 2000 Advanced Server.

Web Engine : Microsoft IIS. Databases : ADS native and Ingress. Protocols : LDAP, FTP, HTTP, HTTPS and TCP/IP.


2001 -  2001
System Analyst

State Wide Business Exchange Santa Clara , CA to 2003 System Analyst

This project evaluated automated Business Loan Application processing. The forms were built from User information and built into the specific Loan Application documents that were sent to a select list of Banks.

Created Test Plans and Procedures to evaluate the Product.

Created the SQA test lab from scratch.

Wrote ERDs, BRDs and Customer Acceptance, Evaluation documentation

Wrote White Box test programs in C++ and Perl for multi tiered servers.

Entering the defects into the Bug Tracking system

Assisted in Clearing the reported Defects

Environment : Linux and Microsoft Windows 2000 Advanced Server. Web Engine : Apache Databases : Sybase and MySQL Protocols HTTP, HTTPS and TCP/IP. Tools : VT6.5 CVS Bug Tracking Bugzilla Automation used C++ and Perl


1989 -  2001
Systems Analyst

Grimoire Engineering Santa Clara , CA Systems Analyst

Grimoire Engineering was a custom engineering and consulting company. Work was performed for Clients primarily in a Technical Consultant role onsite per project contract basis.


2001 -  2001
SQA Engineering Lead

Grimiore Engineering Contracts : Napster Redwood City , CA SQA Engineering Lead Grimoire Engineering Santa Clara , CA Systems Analyst

The product was the delivery of streaming media ov

er the Internet. This was Napster's first attempt at a pay for content service. The testing effort was to evaluate the credit card round trip transaction. This took the credit card from the Customer's client side software to the Napster's servers and then from the Bank back to the Napster server.

Lead 3 white box engineers.

Provided hands on White Box testing,
Unix System Level testing

Wrote Test Plans, Procedures, test automation for Client, Server based Settlements section

Used Test modules Test : : Harness and Test : : Cmd to verify the special Portal

Commands for the credit card transaction data logging

Participated in the Bug Sweep meetings.

HTTP, NFS, FTP and HTTPS
testing.

Entering the defects into the Bug Tracking system

Assisted in Clearing the reported Defects

Assisted with the Product Launch, Product Acceptance, Customer Problem Resolution, Escalation and Release issues.

Environment : Unix, Microsoft Windows 2000 Windows Professional, Windows NT, Web Engines : Apache and Microsoft IIS. Databases : Oracle 8i. Bug tracking software : Bugzilla Protocols HTTP, HTTPS NFS, FTP and TCP/IP. Tools : WinRunner, Silk Test, SourceSafe and CVS Automation used Silk, Perl and Python


2001 -  2001
SQA Technical Lead

Grimiore Engineering Contracts : hereUare Communications San Jose , CA SQA Technical Lead Grimoire Engineering Santa Clara , CA Systems Analyst

HereUare Communications produced a Kiosk 802.11b based network connection embedded system. This was deployed to local hotels and cyber cafes.

Provided a SQA process from the ground up.

Lead 2 white box engineers.

Unix System Level testing

Wrote Perl scripts to perform White Box testing of the Back Office Server systems,
Verified the hereUare's 802.11b wireless internet solution

Wrote Test Plans, Procedures, test automation for Client, Server based Settlements section

End to-end testing to evaluate the Credit Card Transaction system

Developed test strategies for web based evaluation, integration and regression testing

Participated in the Bug Sweep meetings.

Created the SQA test lab from scratch.

LDAP
verification for Java Web based applications.

Provided CRM interface testing and evaluation.

HTTP and HTTPS NFS and FTP
testing.

Entering the defects into the Bug Tracking system

Assisted in Clearing the reported Defects

Assisted with the Product Launch, Product Acceptance, Customer Problem Resolution, Escalation and Release issues

Environment : Unix, Microsoft Windows 2000 Server. Web Engines : Apache and Microsoft IIS.

Databases : Oracle 8i. Bug tracking software : Bugzilla. Automation used : Visual Test 6.5 Silk Test and Perl


1999 -  1999
Software Manager

Protocols LDAP HTTP HTTPS and TCP/IP Grimiore Engineering Contracts : Automated Power Exchange Cupertino , CA Software Manager Grimoire Engineering Santa Clara , CA Systems Analyst

Automated Power Exchange sells Independently Produced power to any authorized Purchaser. The Product was a Java based Energy e-business system based on SQL Server 7.

Managed 2 SQA engineers.

Wrote Test Plans, Procedures and Test Reports for HTTP and HTTPS transactions

Wrote Perl and TSL scripts to perform White Box testing of the Back Office Server systems,
Wrote SQL statements that verified the SQL Server 7 transaction and assisted in transitioning to Oracle 8i.

Wrote Test Plans, Procedures, test automation for load balancing, fail over, Web Content and Back Office payment transaction.

Responsible for analyzing the test results.

Entering the defects into the Bug Tracking system

Responsible for Clearing the reported Defects

Environment : Microsoft Windows NT. Web Engine : Microsoft IIS. Databases : SQL Server 7 and Oracle

Protocols HTTP, HTTPS and TCP/IP Automation used WinRunner, CM Source Safe and CVS Bug Reporting tool PVCS Tracker


1999 -  1999
Software System Analyst

Grimiore Engineering Contracts : Creative Design Solutions Santa Clara , CA Software System Analyst Grimoire Engineering Santa Clara , CA Systems Analyst

Creative Design Solutions provided Intel with a NAS product based on Embedded BSD Unix. This was a disk storage device that sat on the Internet.

Provided a manufacturing line final test system.

Verified TCP/IP, NFS, Telnet and FTP abilities of the Product.

Created the FA/QA test lab from scratch.

Environment : BSD UNIX and Linux. Database : MySQL. Protocols : TCP/IP, NFS, Telnet and FTP Automation used VC++, python and perl


1998 -  1999
Engineer

Grimiore Engineering Contracts : WarpSpeed Communications , Inc Pleasanton , CA SQA Lead Engineer Grimoire Engineering Santa Clara , CA Systems Analyst

provided its Customers with a high throughput network solution based on the Raid 5 concept. This involved special hardware and software that would stripe the T1 or T3 communication lines.

Lead 2 SQA engineers.

Wrote Test Plans, Procedures and Test Reports

Tested TCP/IP connections to the Oracle 8i databases.

Tested the hardware and firmware.

Wrote Perl scripts to perform White Box testing

Provided the Final System Certification Document

Created the SQA test lab from scratch

Environment : UNIX and Linux. Protocols : TCP/IP, NFS, Telnet and FTP. Automation used : WinRunner, perl and python Bug tracking : DDTS


1997 -  1997
Software Engineer

Grimiore Engineering Contracts : GenCorp Aerojet Pasadena , CA Software Engineer Grimoire Engineering Santa Clara , CA Systems Analyst

Aerojet produced custom military equipment. They needed a sophisticated rack and stack manufacturing test system for final test and calibration.

Created GUI software written in C and LabView under the DOD MIL-STD-498 development process.

Wrote GenRad ATE tester software for mixed signal circuits operating in the 10 GHz frequency range,
Environment : : Microsoft Windows NT and GenRAD. Languages TCL/Tk, Protocols FTP, Telnet and TCP/IP Automation used Lab View and C.


1996 -  1997
Contract Software Quality Assurance Engineer

Grimiore Engineering Contracts : Levi Strauss San Francisco , CA Contract Software Quality Assurance Engineer Grimoire Engineering Santa Clara , CA Systems Analyst

Levi Strauss produced a Real Time Product Delivery System an automated warehouse using disturbed multi tier servers with an embedded system client. Orders could be processed from remote sites and have the Product delivered to the Customer.

Participated in the validation of the Real Time control systems

Wrote Test Plans, Procedures and Test Reports.

Participated in the Bug Sweep meetings

Worked with the Software Development, Sales and Marketing teams

Assisted with the Product Launch, Product Acceptance, Customer Problem Resolution, Escalation and Release issues


1996 -  1996
SQE/ Software System Analyst

Environment : Microsoft Windows NT . Protocols FTP Telnet and TCP/IP Grimiore Engineering Contracts : Sun Microsystems , Corp Menlo Park , CA SQE/ Software System Analyst Grimoire Engineering Santa Clara , CA Systems Analyst

The Sun Remote Diagnostic System is a system to control the Customers' Remote UNIX Access site..

Developed Unix C shell, Tcl/tk scripts used for equipment white box testing.

Posted software defects using Rational Software DDTS software.

Used SCCS for CM.

Environment : Solaris. Languages : TCL/Tk, Protocols FTP, Telnet and TCP/IP Bug tracking : DDTS Automation used TCL


1994 -  1996

Grimiore Engineering Contracts : Air Communications Santa Clara , CA




Education

Glencullen University, Ireland 1992

Pacific States University, Los Angeles, CA, 1967



Miscellaneous

BSEE

SQE/ Software System Analyst

Air Communications produced a mixed signal fax + modem cellular phone.

Designed and debugged a test fixture for a GenRad 28XX..

Wrote GenRad ATE tester software for mixed signal circuits,
Created the SQA test lab from scratch

Environment : Microsoft Windows NT. Protocols FTP TCP/IP Automation used GenRad ATE

Olivetti Advanced Technology Center, Inc, Cupertino, CA 1/1989 to10/1992

QA Supervisor

Computer manufacturer for the European market.

Lead 10 SQA engineers.

Wrote Test Plans, Procedures and Test Reports

Tested TCP/IP databases, hardware, firmware and UNIX operating systems.

Created the SQA test lab from scratch

Environment : Microsoft Windows NT. Protocols FTP TCP/IP

Systems Analyst from 1967 to 1989 : embedded systems and sub systems.

DSC Communications T1 and T3 WAN Telecommunication equipment, 2 years QA Dos and Unix

Priam Corp Disk Drives and Coding in C-3.5 years

Moore Systems Control systems for electronic companies-5 years DEC VMS experience

Searle Ultrasound Ultrasonic body imaging systems-3 years experience with FDA experience

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