Objective

To obtain a job in Software Quality Assurance, Manual or Automated Testing, Project Management or Technical Writing.


Summary

I offer 9 9 years experience in of software testing, test management, quality assurance, project management, technical writing, process development and re-engineering in addition to excellent judgment and the ability to get things done.



Employment

2005 -  2005
Consultant

I created Test Scripts based upon functional requirements for User Acceptance Testing of a new Voter Registration and Election Management System .I executed at least half of the scripts in a test region to assure accuracy.
I created User Guides for this system based upon the functional requirements. These were based upon the User Guides I created for Maine, New Jersey, New Hampshire and Rhode Island.

2002 -  2005
Consultant

This is a maintenance contract where various system upgrades are developed, tested, installed and system tested into an existing child support system that handles both payment tracking and enforcement actions.

My basic function as a quality assurance analyst was requirements testing, writing test plans, test scripts, creation of use cases, development of test data, development of automated test scripts and test execution along with defect reporting.

I guided the automated testing process that used QARun into a data driven methodology using external data in Access Databases and Excel spreadsheets. While there I had 33 months continuous experience in the use of QARun as an automated testing tool..

As necessary, I created those test tools required to mimic incoming files from other systems using Access Databases and arranged for small Cobol applications to insert the files into the test system.

2000 -  2001
Senior Consultant

This project was managing the shut down of a Health Maintenance Organization in Irving, Texas for Blue Cross. My assignment was to oversee the operation of the call center.

I managed a special payments section subproject where we paid in excess of 30000 claims in 90 days.

1999 -  2000
Senior Consultant

The Global Project Management Office was a central development center for Project Management system development for Tier Technology involving Project Manager development along with SEI CMM documentation development for internal use and external sale.

My assignment there involved writing the Quality Assurance Guidebook and various other process and project management documents and training presentations involving the software development life cycle.

We designed and implemented a project management website that was structured to be a robust repository of project management data and documentation .I led the testing effort, wrote the test plan, test scripts and recorded defects and arranged load testing.

As the Certified Quality Analyst employed by Tier at the time, I conducted quality audits of several of our projects.

I developed business requirements from the contract and original test plan from the requirements for the Kansas Child Support Payment Processing Center.

1999 -  1999
Senior Consultant

This was a project to develop a new billing system for Humana Corporation's HMO's. This project involved creation of a new mainframe system with a Graphical User Interface and data conversion from the legacy system. My function was scripting and executing testing on the Graphical User Interface and defect reporting.

1998 -  1999
Software Quality Assurance Analyst

My function on this project was some test scripting and active testing using SQL .I executed system tests using Scheduler, a VAX specific automated testing tool.

1998 -  1998
Software Testing Analyst

This project was the acceptance testing of a consumer loan application by a retail banking institution.
My function was user acceptance test scripting and execution in a CICS environment. We used a testing tool for screen capture. All of my test execution of scripting was manual, the recorded scripts were used for regression testing of repaired defects.

1997 -  1997
Management Systems Designers

User Acceptance Testing of a new human resources automation system involving an IBM database with custom interfaces for TALX, PeopleSoft, Information Warehouse and Lotus Notes for the Department of Veterans Affairs. My main function was test execution.

1996 -  1997
Software Tester

Ad-hoc software testing of applications, games, foreign language education, childhood education and productivity software. Tested applications on Windows 3.1 Windows 95 Windows NT 3.51 and 4.0 Windows 98 and Mac systems up through OS 08.

1995 -  1996
Contractor

Access databases and using mainframe to maintain educational records for 16500 employees.

1987 -  1995

Managed a legal document preparation and Desktop publishing business with up to 3 people in my employ.

Education

Miscellaneous

Examiner for the 2000 Kentucky Governors Quality Award

VOLUNTEER ACTIVITIES
Former Secretary, Board of Directors, Jubilee Project Inc
Founding President, Appalachian Springs Cooperative, Inc

REFERENCES
Available upon request.

SKILLSET MATRIX

Software Proficiency : MS Office
Visio
Microsoft Project
SQL queries
QA Run

Application Types Tested :
Educational Games
Voter Registration and Election Management

Quality Assurance Skills : Requirements extraction from contracts
Test Planning from approved requirements
Unit, integration, regression, system and User Acceptance level test scripting and execution.
SEI CMM Process development Process documentation Guidebook development
Software Development Lifecycle documentation
Architecture development of a website