Summary

Network Administrator Information Technology

Skilled Professional with over 15 years of experience in Information Systems Technology working in various environments like petroleum production, insurance and casualty, banking and trust, furniture manufacturing and sales, education, hospital services, energy services and food and clothing. Excellent team player and proven ability to implement technology-based solutions for business problems. Assisted management with developing standard operating procedures for support staff as part of a Sarbanes-Oxley audit.

1Operating Systems : MS-DOS, Windows 3.1, Windows 95, 98, NT 3.5, 4.0, Windows 2000, Windows XP, Windows 2003 Server, SCO Unix V, Novell Netware 3, 4 and amp ; 5, Citrix Metaframe 1.8

2Networking : LAN, WAN, TCP/IP, Ethernet, WINS, DHCP, DNS, Active Directory, NFS, NTFS, Frame Relay, VPN, T1, DSL, Fax, File and Print Servers, Wireless

3Security : Checkpoint NG, Norton Anti-Virus, Websense, McAfee Anti-Virus

4Network Application Software : Exchange 2000, ArcServe 6.61 SMS 1.2, Ghost, Veritas Backup Exec 10, Hyena 5.0, Security Explorer, IBM Director, Lotus Notes 4.5, R5, Enterprise Administrator, ADSM

5Hardware : Compaq, HP, Acer, Dell, Overland, ShoreTel, IBM, Cisco, Bay Networks, Digital, Nortel, Toshiba, DeFinity, Merlin

6Programming Languages : PERL Scripting


Employment

1997 -  2006

2006 -  2006

Network Migration Project Manager managed 2 teams to replace and configure computer equipment throughout the entire hospital ranging from PCs and printers to Nortel and Cisco switches and routers.

2Prepared weekly project status reports for management.

3Reviewed project status reports during each operational phase.
4Analyzed results of operations to discover more efficient ways to utilize resources.

5Ensured that objectives were accomplished in accordance with outlined priorities.
6Responsible for updating spreadsheets and project dashboard that shows the timeline and progress of the project.
7Coordinated with all department heads as to how and when their area would be migrated.
8Worked with outside vendors to assist with the migration of third party computer equipment.

2004 -  2005
Network Administrator

1Built and configured several servers using Windows Server 2003 on HP Proliant DL 360 and 380 servers.
2Administered accounts, created shared directories, granted permissions to files and folders in Active Directory.

3Administered our backup solution which consists of Veritas Backup Exec 10. Created the backup rotations, media sets and backup jobs. Backup equipment consists of an HP Proliant DL 360 REO 4000 and an Overland Storage Works tape media cabinet.
4Assisted vendors with building and configuring the ShoreTel VOIP phone system. Built and configured the server that houses the VOIP software and trunk testing tools. Administer the system using the ShoreTel Director software. Also administered the legacy phone system like Merlin Legend, Magix and Partner.
5Managed the accounts for the copiers and phone system equipment across the business.

2003 -  2004
Help Desk Associate

1Supported remote users with the installation and configuration of Verizons VPN client software and problems associated with failed connections, etc.
2Verified access numbers and authorization codes needed for a secure connection.
3Assisted with the migration from the previous version of Aon Connect client to the new VPN client.
4Provided 100% phone support on issues ranging from ISP and dialup problems to hardware problems on laptops or desktops running Windows 2000 OS.
5Reset passwords in UNIX for HRSS user accounts. Also generate reports in UNIX reflecting new HRSS account creations.
6Received and processed new requests for Genesys/Fiberlink conference calling accounts.
7Administered and created new user accounts, create shares and grant permissions to files and folders using Windows NT 4.0, 2000 and Novell 4.11 environment. Created VB scripts to automate drive mappings to NT/2000 workstations on the network. Also create shares on cluster servers and administer and support NT/2000 domains.
8Applications used on a daily basis are : Hyena 5.0, Novell 4.11 Windows 2000, Windows NT Workstation, Server Manager, VODA client software, Putty and Nortel Networks Contivity VPN client software.

2003 -  2003
Software Image Specialist

1Installed the company core image onto new and pre-existing PCs Compaq 5166, 2000, 4000, 350 500 550 650 1.8 and EVO 2.4.
2Provided support for the installers and PC repair team with problems related to the image.
3Configuration of Windows NT 4.0, Windows 2000 and Windows XP workstations.
4Assigned rights to various system accounts.

2002 -  2002
Specialist

1Maintained, analyzed and repaired computer systems, hardware and computer peripherals.
2Upgraded and replaced hardware and software systems.
3Supported and maintained user account information, rights, security and system groups.
4Provided server migration support for Windows NT 4.0 and Novell 4.11 operating systems.
5Configured and installed Compaq Desk Pro 2000, 4000 and EVO.

2002 -  2002
IT Consultant

1Monitored network and web servers
2Performed tape loading for IBM clients

2001 -  2001
Orphan Applications Application Certification Specialist

1Tested new applications presented to the bank by their vendors.
2Troubleshoot applications and their functionality on NT workstations and servers in a network environment.
3Prepared user data for migration from Windows NT to Windows 2000.
4Upgraded and tested applications with newer releases.
5Configured NT workstations with Swimage 4.0E.
6Applied service packs on NT workstations that required them.

2001 -  2001
Network Administrator

1Provided NT4.0 and Windows 2000 file and print server support for the entire NW Indiana region.
2Administered accounts, create shares, granted permissions to files and folders.
3Setup trusts relationships and maintained over 100 kix scripts.
4Built servers using NT 4.0 and Windows 2000 Server on IBM platforms.
5Prepared data files and folders on the NTFS volume for migration from Windows NT 4.0 to Windows 2000 Active Directory.
6Administered applications like : Hyena, Security Explorer, IBM Director, NetFinity, Shiva Administrator Manager, Citrix Metaframe, Lotus Notes 5, Outlook 2000 and Exchange 2000.

1998 -  2001
Network Administrator

1Provided day-to-day support for 25 of the 600+ Servers via NT 4.0.
2Administered permissions, NT Accounts and amp ; RAS Accounts via Enterprise Administrator.
3Built NT 4.0 PDC, member servers, BDCs, tape libraries and expansion units.
4Built and maintained restore and backup servers using Arc Serve 6.61 and ADSM.
5All builds were done on Compaq platforms like Proliant, DeskPro 4000, 300 350

Training Facility Coordinator
1Provided full-time support for 8 training rooms.
2Installed and configured SCE, COE and their respective components.
3Installed, configured and tested applications requested by instructors and outside vendors.

Site Coordinator
1Provided full-time support for BP-Amoco's Y2K applications testing facility.
2Responsible for setting testing environments.
3Installed and configured applications to be tested.
4Provided network connectivity and printer functionality to remote users.
5Responded to any and all problems encountered during client testing.

Desktop Support Analyst
1Installation and configuration of Windows 95/98.
2Analyzed and resolved all PC, workstation, laptop and network printer problems.

1997 -  1998
98 and 2000 Professional

6Installation and configuration of Palm Pilot I, II, III.
7Configuration of PC Anywhere 8.0.
8Supported end users and remote access users.

Education

Miscellaneous

8Certificate, DeFinity G-3 Telephone Systems, Lucent Technologies, Chicago, IL
9Certificate, TCP/IP Networking, Kazcom Inc, Rosemont, IL 10Certificate, Ethernet Networking, Kazcom, Inc, Rosemont, IL 11Certificate, Introduction to SCO UNIX Systems V and SCO UNIX Administration, The Computer Classroom, Schaumburg, IL

Desktop Support Analyst, Sara Lee Corporation, Chicago, IL
Network Administrator, Bethany Hospital, Chicago, IL
Network Administrator, Gateway Foundation Inc, Chicago, IL
MIS Coordinator, Gateway Foundation Inc, Chicago, IL
Technical Analyst, City Colleges of Chicago, Chicago, IL