Summary

Results driven executive with experience envisioning and leading technology based, multi-million dollar revenue and growth initiatives grounded solidly on business and economic value. Expert in design and delivery of cost-effective, high performance information technology infrastructures and applications to address complex business problems
Valued member of senior executive teams, contributing a seasoned, broad-based perspective to create pragmatic
IT strategies and implementation plans designed for maximum return at the lowest possible costs.

Core Areas of experience include :
Procurement and Contract Management Enterprise IT Systems
Organizational Design and Restructuring Mergers and Acquisitions
Team Building and Leadership Time and Resource Optimization Supply Chain Integration New Product and Technology Launch
ITIL Process Improvement
Profit and Loss Management Program and Project Management Information Architecture Vendor Contract
Telecommunications/Telephony Asset Management
Microsoft EA Management Business Analyst
Enterprise Change Management Customer Service Management

QUALIFICATIONS
Track record of building, implementing and managing information technology investments that are solidly grounded on business and economic values.

Consolidated enterprise telecommunications activities and negotiated new contracts resulting in overall savings of more than $4 million per year
Successfully re-negotiated software service, leasing and maintenance contracts with a cost savings of 52% over a 2 - year period
Current on industry-wide trends ; trusted advisor to executive teams on potential impacts, economies, and supply chain management
Implemented global IT Asset Management system for US, Mexico, Europe and Canada
Implemented web based inventory tracking system for IT assets resulting in a 10% reduction in lost and stolen equipment
Prepared and administrated IT budgets up to $22 million

Implementation experience with Customer Resource Management, Enterprise Resource Planning plus proprietary technology projects, customized applications and solutions
Designed project specifications, negotiated procurement and contracts and met business needs for maximum return as the lowest possible cost
Built specifications and procured equipment for new data center to support voice, data and converged applications ; eBusiness, B2B and eMarketing
Have led and participated in projects focusing on complex, global business issues
Manage up to 52 sites and approximately 75 individuals world wide


Employment

2007 -  2008
Director

Manage all purchasing for 6 locations Dallas and Houston
Contract Negotiations Maintenance Software, Service and Leasing Contracts
Developed Policies and Procedures ; Asset Management, Purchasing and Travel
Asset tracking and Inventory Controls
Vendor Management
Datacenter Logistics, Shipping and Receiving
Director of Supply Chain Management responsible for the Operations and Management of the complete Supply

Chain which includes the Purchasing Organization, Warehouse Operations and the Logistics/Transportation

Functions. Lead and develop like 14 direct reports in the areas of Purchasing, Inventory Management and Order Fulfillment and manage organization to operational budget targets

2005 -  2007
Supervision of team member

Oversee asset administration of VeriSign's hardware/software inventory ; partnering with Verisign asset custodians to ensure asset information in repository is accurate and up to date ; Administration of VeriSign's
IT Equipment Surplus/Disposal Program.
Locating and analyzing VeriSign's maintenance contracts for IT hardware/software to support the consolidation of contracts to leverage VeriSign's buying power for both improved services and pricing and to discontinue maintenance where there is no business justification to continue.
ITIL implementation
Manage the requisition and purchasing support done in O and I. Responsible for supporting internal groups through the requisition and purchasing process.

Work with the O and I team to develop programming to improve service/costs while at the same time integrating the Asset system with the Incident, Problem and Change Management systems.
Monitor custodial Adds, moves and changes to IT hardware inventory and trouble shoot discrepancies.
Perform data analysis and reconciliation to Asset Management repository and Fixed Assets reports.
Coordinate physical IT HW asset audits as required.
Assist the Director in HW Asset management process validation of HW custodial Groups.
Manage HW asset tag distribution and administration.
Identify and verify Hardware maintenance requirements and validate against contract.
Gather and maintain maintenance inventory ; SLA requirements and costs and compare against vendor presented inventory.
Request and analyze call history reports from vendors to determine service need.
Maintenance renewal and cancellation administration
Maintain a spend database of procurement and maintenance spend to track maintenance data to include vendor contact info, escalation procedures, on- site spares location, SLA coverage level to inventory.
Generate standard and ad-hoc reports, charts and graphs for cross-organizational teams and senior management to support tracking of opportunities and results achieved.
Identify and report savings opportunities for strategic Sourcing and IT Vendor management that will result in improved pricing based on programs designed to leverage its maintenance spend.
Research potential decommissioning and retirement of any equipment and any anticipated additions of equipment throughout the maintenance renewal term.
Serve as key point of contact to activate Surplus/Disposal equipment program.
Coordinate vendor activity and ensure requirements are met. Document and monitor equipment leases and location in Asset Center repository.
Support Disaster Recovery efforts as required.

2004 -  2005
Integrated Desktop Services Manager

Provide third-level support to the institution on matters not defined as either server or desktop.

Evaluate and recommend institutional standard applications and enterprise management solutions for the desktop and develop distribution mechanisms for those solutions.
Perform projects for the institution and individual departments in the institution as needed.
Serve as a hub for various groups in IS.
Address OS-application interface issues.
Assess new technologies and their potential to benefit the M.D. Anderson computing environment.
Developed Policies and Procedures for Enterprise Change Control
Procurement review of Technology Hardware and Software for the Enterprise
IS Technology Steering Committee member

2001 -  2004
Change Control Manager

Assess, identify and develop team skills based on business needs by facilitating and providing feedback to team members on customer service and communication skills, to enhance the quality of support and customer service
Develop and demonstrate an understating of customer needs

Manage Information Technology and Telecommunications activities, the development of and implementation of enterprise level objectives, procedures and standards
Maintain knowledge on current industry-wide trends and potential impact on the support business
Implement Asset Management system for IT group across the US, Mexico, Europe and Canada
Developed Policies and Procedures for Asset Management and Change Control
Contract Negotiations Maintenance Software, Service and Leasing Contracts
Develop and enhance cooperative interdepartmental relationships and communications of a broad scope throughout the company and with individuals external to the company
Preparation and administration of departmental budget of 22 million and business plans and metrics
Purchasing Manager for All Technology
Supply Chain Management
Inventory Control of all Voice and Data Equipment
Microsoft software assurance benefits Administrator
Lead and participate in projects focusing on complex business issues
Manage 14 sites and approximately 75 individuals nationwide

FMC Energy Systems, Houston, TX 6 month contract
IT Asset Management/Project Manager
Evaluated and Implemented Asset Management system for IT group
Developed Policies and Procedures
Successful Contract Negotiations, resulted in saving several $100k
Implemented Web based Inventory tracking system

1999 -  2001
IT Asset Manager/Project Manager

1998 -  1999
Hardware/Software Technical Support

1993 -  1999
Surgical Assistant

Maintaining equipment : Rehab, Surgical and Office
Control of Prescription Medication Inventory
Cost Controls
Supervision of Professional and Supportive Staff
Project Management and Responsibility
Accounting functions ; Analyzing, Reporting, Coding and Interpretation of Accounts
Development and Implementation of Office Policy and Procedures
Contract Negotiations
Purchasing/Procurement

Education

Miscellaneous

International Wellness Center, Denver, CO

Wellness Director, Front Desk Manager, Personal Trainer
Utilization, supervision and instruction of professional and supportive staff
Project Management and Responsibility
Development and Implementation of company Policy and Procedures
Corporate Benefit package development
Formulation of Marketing Policies and Plan in conjunction with Marketing Manager
Contract Negotiations
Staffing
Purchasing/Procurement
Exercise testing ; treadmills, bikes, stair stepper, submax evaluation

Proven skills on Kin-Com ; training, evaluation of joints

Personal training for competitive athletics
EMT Level B
Competent in applying knowledge of Sports Medicine to care and prevention of injuries
Assisted physical therapists in patient care
Educated patients in home exercise programs, doctor protocols and preventative health maintenance
Project management and responsibility, monthly productive reports
Development of and implementation of satisfaction questionnaire program
Auditing patient charts and compiling information for quarterly reports
Problem solving, patient account inquiries, billing and analyzing the projected cost for patients
Data collection and analyzing information for rehabilitation services and quality improvement programs
Supervised program functions for athletic events, : baseball, softball and wresting tournaments

AAS in Sports Medicine like with honors

Past/present Professional Accreditations and Memberships

6 Sigma Black Belt Pending
ISM Member
Certified Asset Manger ITIAM
Certified Health and Fitness Instructor
Emergency Medical Technician Level B Certification
National Association of Orthopaedic Technologists
Certified Orthopaedic Technologist
Certified Surgical Assistant
Radiological Technician State of Wyoming
American Hearth Association CPR Instructor - CO
Certified IT Asset Manager 2006