Summary

To obtain a responsible and challenging position which will present the opportunity to build on 11 years of experience utilizing my excellent written, interpersonal and technical skills. LaVonne is experienced in all phases of the implementation life cycle, project management, business requirement and gap analysis, business process design, application configuration, user training and post implementation support. Experienced in developing and conducting custom training classes, training materials and end user business process documentation for both Oracle Financials and Oracle CRM applications.

Ability to work in team environment and develops rapport with individuals of diverse backgrounds.

Ability to strategize, troubleshoot, develop conclusions and make recommendations for clients.

Problem solving abilities in evaluating situations and achieving desired results.

Extensive knowledge in Oracle Financials and Oracle CRM.

Experienced Leader with dedication to quality and service.

Experienced in all phases of the implementation life cycle, project management, business requirement and gap analysis, business process design, application configuration, user training and post implementation support.

Proficient in Visio, Internet Explorer, Microsoft Office Professional Suite, specifically MS Project, MS Excel, MS PowerPoint.

Strong interpersonal, communication and public relations skills.

Excellent oral and written skills with the ability to write reports and make presentations as needed.


Employment

2003 -  Present

Functional and Technical Lead

Present for initial implementation of Emerson Corporate Oracle Financials 11i Application core modules are AP, GL, FA, AR and CM

Provide daily support of Corporate Financials and daily contact with other Emerson Divisions that are implementing Oracle Financial or Manufacturing 11i

Installed ADI on all desktops and Trained end users in ADI to create templates and upload journals

Extensive knowledge of the Oracle Table Schema and regularly extracts data in TOAD and SQL Plus

Developed code for Data Mapping and Conversions of the legacy systems

Experienced in developing and conducting custom training classes, training materials and end user business process documentation for both Oracle CRM and Financials Applications

Daily Maintenance of all Interfaces Currently Payroll to AP, Payroll to GL and HR to AP

Creation of custom reports using Oracle Report Builder 6i, FSG Reports and implemented Oracle Discoverer

Daily use of PVCS Revision Control Software and Kintana Application to deploy code

Developed Alerts for Employee Expense Reports and Supplier Payments

Technical expertise in Writing Procedures, Unix Shell Scripting and PL/SQL

Lead Consultant iSupport Roll out for Corporate IS

Functional lead responsible for implementing Oracle iSupport for Emerson Corporate which included business requirements gathering, integration fit gap analysis, application configuration and reporting requirements.

Responsible for the creation of new Service Desk design.

Developed 100% custom training materials for Service Desk Personnel

Conducted training for Help desk personnel to rollout new system

Implemented Asset Management System in iSupport using Oracle Install Base and Oracle Inventory

Project Manager ICOE

Project Manager for Integration Center of Excellence

Responsible for tracking projects to a Project Plan, monitoring timelines

Created Standard documentation for Statement of Work, Business Requirements Document, Process Flows and Technical documents

1998 -  2002
Senior Analyst

Specific project experience in the telecommunications, manufacturing, chemical and retail Industries.

Participated in Pre Sales initiatives by writing Proposals, researching various Industries and sending quotes to prospective clients Implement collection procedures and perform collection activities.

Lead Consultant in multiple complete life cycle implementations of ERP applications with a focus on Oracle Financials.

Implementation experience with new installations, upgrades, enterprise application integration and custom reporting. Experience with Oracle releases and 11i.

Responsible for report designs, technical specs and business process improvement recommendations.

Conducted End user training and created training manuals for multiple several clients while serving as Documentation Lead.

Conducted Business Requirement Sessions with the users prior to start of projects to ensure all issues and process requirements are met. Results of sessions were presented in Visio and PowerPoint.

Led interview sessions and workshops of 6 FTEs and client personnel to identify, catalog and determine business criticality of all software and hardware.

Performed Gap Analysis between new systems and legacy systems which led to recommendations, process changes, organizational changes and related systems changes to clients before and during projects.

Participated in internal project to transition WWT from a paper system for entering expenses to an online system using Oracle Web Expenses.

1995 -  1998
Senior Consultant

Created and managed the work plan for various projects in Microsoft Project

Implementation experience with new installations, upgrades, enterprise application integration and custom reporting. Experience with Oracle releases 10.5 and 10.7

Created and tested Methodology for the life cycle of projects

Participated in on-campus interviews

Conducted Business Requirement Sessions with the users prior to start of projects to ensure all issues and process requirements are met

Gathered and mapped current state and future state process information and functional specifications, performing gap analysis

Developed Reports FSG and Oracle Report Builder

1992 -  1993

Education

Miscellaneous

Chemist

Tested, approved and disapproved all Raw Materials before they were distributed throughout the plant

Dealt with various suppliers to ensure that a certain supply was maintained

Worked in Production which involved testing and giving the final approval to products before being shipped