Summary

Over fifteen years of experience in project or team management roles with n-tier application like hardware or software or middleware architecture design, development and support. Served at lead/senior roles to build and deliver fault, configuration and network management solutions on UNIX and Wintel platforms. Architect and implemented business solutions on various hardware/software platforms. Subject matter expert for enterprise system design, integration, event management like FCAPS on UNIX platforms. Performed UNIX systems administration for 1000 + nodes like Data General UNIX, AT and UNIX SVR4, HPUX, Solaris, AIX, Linux RH. Staff supervision experiences 5 12 direct reports.

LEADERSHIP EXPERIENCE
Title : W.W. Grainger, Inc - Monitoring Team Leader
Lake Forest, IL like Current
Description Manage team of enterprise monitoring engineers.
HP OpenView suite of tools like NNM, OVOU8, OVIS, OVR, OVPM, BMC Patrol are used to provide enterprise wide monitoring coverage. Service Management functionality is being developed on ITIL model.



Employment

2001 -  2008
Systems Monitoring Architect

2007 -  Present

Description : Team Lead like 5 Resources. Service management of Sprint Nextel MCBC applications like 150 + which includes : Implementation and configuration of HP monitoring tools like OVO Unix and Wintel, OVIS, project management, client interface and status reporting.

2006 -  2007

Responsibility : Lead Architect. All UNIX like SUN, HPUX and Wintel based assets migration and consolidation to provide Sprint s service management coverage using like HP OpenView, Service Desk, ESM, Tivoli tools.

2006 -  2006

Responsibility : Project Lead Architect. Transition architect to migrate application development and support of KANA like Knowledge Management application to Sprint Nextel staff.

2006 -  2006

Responsibility : Lead Architect. Developed and designed high availability infrastructure model to provide on-line geo-physical redundancy for Sprint s HP OpenView suite of tools. HPUX like MC Service Guard, SUN like Veritas Cluster and Oracle virtual IP packaging techniques were utilized.

2006 -  2007
Technology Lead

Responsibility : Architect or LOE Provider. Sprints EDP process requires a LOE or Architect point of contact from each team to participate and provide man hours, technological assessment for all capital sponsored projects.

2004 -  2006

Responsibility : Team lead for IBM call center ODCIC application and infrastructure event management architecture design, planning and implementation. Lead a team of 12 resources, 2 contractors as direct reports.

2003 -  2004

Responsibility : Lead technical architect for HP OpenView target state architecture.
Architected, designed and implemented Event management Infrastructure for Sprint enterprise wide applications.
Description : Sprint 99 - 4 Project. Jan 03 - Sep 03
Responsibility : HP OpenView Service Views Analyst. Developed and deployed XML Sprint business fault management. Architect Sprint s end-to-end business service views for production control and surveillance teams.

2003 -  2003

Responsibility : Configured and deployed HP OpenView SPIs for Weblogic, Oracle and Tuxedo servers.

2003 -  2003

Responsibility : Analyzed, architect and configured SNMP traps and business application alarms for application Administrator groups.

2002 -  2002

Responsibility : NetIQ monitoring architecture development and integration with HP OpenView management systems.

2001 -  2002

Responsibility : Developed Sprint s application process fault and event monitoring using HP OpenView like Premiere, Renaissance Billing, Actiview, NMS, NPS, POM, FAST.

2001 -  2001

Responsibility : Lead the development effort for designing web-based consolidation reporting mechanism utilizing HP OpenView data repository.

1999 -  2001
Software Architect

Description : Team Lead for Knowledge management systems Xerox Documentum software on SUN platform.
Description : Systems architect for Knowledge management systems. Lead team for Siebel Software integration with Knowledge Management System project.

2001 -  2001

Description : Team Lead like 7 Resources Configured, build and deployed Configuration Management Module on TL1 and SNMP protocols for all deployed TWTC Network Elements.
Lead Developer/Analyst for Fault Management of SNMP network element.

2000 -  2001
for Fault Management of simulated network elements with team of 4 developer

1998 -  1999

Technical project manager for functional and technical architecture team to develop customization on Oracle Alpha OpenVMS platform.

1989 -  1990
Engineer

Description : Lead team of 15 employees/contractors for various engineering design and development projects involving R and D, contract assignments, financial and resource management.

1999 -  2001
Software Architect

Designed Resource Forecasting Tool and integrated it with PeopleSoft HR module.
Project manager for Quintus like Asset management and Call Center application upgrade
Verizon Wireless Network fault management system for SNMP/non-SNMP network elements using HP OpenView tools

1996 -  1999
Technical Project Manager

Technical Project Manager- Build and migrated client s existing Alpha OpenVMS based web reporting architecture from third party rational Database to Oracle v 7.3

1998 -  1999

Project Lead Project Lead - Configured and deployed Y2K assessment tools to provide Sprint s Y2K assessment of applications written in like VB, FoxPro, OS platforms like HPUX, Wintel and databases like Oracle.

1998 -  1998
Systems Analyst

1996 -  1998

UNIX or Oracle System Administrator on AT and T SVR4 MP-RAS, RS/6000 AIX v 4.2 Hallmark DSS like Decision Support System or OLAP like On-line Analytical Processing or OLTP like On-line Transaction Processing databases monitoring setup using BMC Patrol v 3.2 on AIX v 4.2.
Reconfigured SAN data storage using RAID technology on AT and T/NCR 6299, 6298, 6256, 6257 disk array sub-systems. Oracle and Sybase production data on-line mirroring and resetting the data for different RAID levels like 0135.
Installed, configured and supported Oracle financial database for remote access from Canada and nationwide for GL end users.

1994 -  1996
Title : UNIX/Oracle Systems Administrator

Description : Data General UNIX system administrator, Oracle RDBMS v 7. xx support DBA, Novell NetWare 3.1 administrator.

Description : Customized RPM like Real Time Performance Monitoring to obtain service level objectives on DG/UX platform.
Description : Setup high availability environment for production data on Clarrion disks using failover mechanism, mirroring and raid technologies.
Description : Installed, configured and rectified CSU/DSU units used for MCI frame relay cloud connection to the cable like data/voice lines.
Description : Project management for converting UNITOG accounts payable checks printing from IBM legacy system to Oracle financials.

1993 -  1994
Title : Graduate Assistant

Description : Computer Lab like UNIX and NT computers administration and providing assistance to faculty and students usage.
Description : Digital image processing setup on UNIX workstatiosn.

1989 -  1990
Engineer

Description : Design and implementation of high and powered electrical equipment using computer aided technology.
Description : Project management for client s specific projects involving design, test, implementation and cost estimates.
Description : Design and implemented hardware and software for monitoring high and low power tension motors, transformers and generators.
Description : Involved in all phases of production cycle of power transformers for power plants in Pakistan.
Description : Development and administration of systems supporting programmable controllers running UNIX SVR4 386 systems.

TECHNICAL

Operating Systems or Platforms : Sun/Solaris, AT and T/NCR UNIX SVR4 MP-RAS, AIX 5.x, Data General UNIX, HPUX 11i, X Windows, OSF/Motif, MS NT/2000

RDBMS : Oracle like RDBMS, SQL*Plus, PL/SQL, Server Manager, OEM, Oracle Financials, Oracle Financial Analyzer/Express Server, MS like SQL Server, Access

Application Software/Tools for UNIX : HP OpenView Tools UNIX and Wintel like OVO 7.x, OVIS 6.1, MeasureWare 4.5, OVPM 6.0, Reporter, NNM 7.x, Oracle SPIs, WebLogic SPIs, OSI NetExpert like VSM, CMExel, VPM, Java Web Server, Raid Manager, Vol Manager, Java, Legato Networker, BMC Patrol, FTP, SunMC, Tivoli, Apache Web Server, TelAlert, SSH, SAM like HPUX, SMIT like AIX, SunMC like Solaris

Programming or Scripting Languages : VBasic, C/C++, XML, Perl, FORTRAN, Korn/C/ Bourne Shells, Java Script, SQL

Network Protocols and Programs : TCP/IP, SNMP v1 - 2, DCE, UDP, HTTP, HTTPS, FTP, ARP, RARP, DNS, NIS

Application Software/Tools for Wintel : HP Service Desk 4.5, OpenView Java Service Navigator Console, OVOW 7.x, NetIQ, NetExpert VPM, Platinum Harvest, Oracle OEM, Oracle Server Manager, Sql Server and EM, MS like Project, Access, IIS, Exceed X, Tom Cat, Oracle Application Display Manager, MS XP Office Suite, JVM, VB Script

BUSINESS and TECHNICAL APPLICATIONS SUPPORT
Event, Performance and Network Management like HP OpenView, Tivoli, NetExpert, BMC Patrol, IBM NetView
Telecomm or Infrastructure Inventory Management like HP OpenView, Tivoli, NetExpert
Financial Applications like Oracle GL, AP, AR
Knowledge Management Systems like Xerox Documentum, Domino
Billing Applications like Oracle, PeopleSoft
Human Resources Systems like Siebel, PeopleSoft
Storage Management like EMC2, Hitachi, Clarion
Call Center Telephony Event Management like CTI, ODCIC

TECHNICAL, BUSINESS and MANAGEMENT TRAINING

RESEARCH
ACTIVITIES/PUBLICATIONS
International Society For Computers and Applications
San Francisco, CA March 7 - 9 1996

Fault-tolerant computing for Self-redundant multiprocessing systems. like Master's Thesis Publication in Proceedings of the ISCA 11th International Conference on Fault-tolerant redundant systems

1988 -  1988

Designed an interface card for an IBM workstation to monitor power supply for twenty-four hours for system protection against power surges. C++ was used for software development.

Education

Miscellaneous

Sprint Excellence Award Dec 2007

Sprint Excellence Award May 2007

Sprint Excellence Award May 2005

Sprint Excellence Award Jan 2003
Sprint VP Recognition Feb 2002

Cap Gemini Quarterly Excellence Award 1998 - 4th Quarter