Summary

Skilled IT Professional with 6 years experience in fast-paced, rapid-growth organization. Highly adaptable and flexible. Excellent trouble-shooting and problem-solving skills. Thrive on new challenges and able to handle high pressure situations and large workloads.

Accomplishments
Built IT department from the ground up for retail pharmacy chain during expansion from 2 to 10 locations across the country.
Led onsite deployment of Windows based retail systems comprised of LAN/WAN and VPN technologies at locations in 5 states.
Worked with IT team to deploy phone systems in 10 retail locations
Provided daily support for retail point of sale software, phone systems, networks and general PC hardware/software issues to over 200 remote users.
Supported hardware and software onsite for 35 users at corporate headquarters.
Designed and implemented a data warehouse for consolidation of data from multiple retail locations.
Performed daily database administration in multi-platform environment, monitoring backups and scheduled jobs.
Developed web and Excel based reporting tools to meet ad-hoc reporting demands from multiple departments in the company.
Developed custom data extraction applications to provide automatic data delivery to vendors and data analysis partners.

Technical Skills
Proficient in Visual Basic, VBScript/ASP, HTML, JavaScript and SQL.

Excellent SQL Server 2000 development and administration skills

Sybase and MySQL database deployment and administration experience.
Rapid application development in response to evolving business demands.
In-depth knowledge of Windows 98, 2000 and XP operating systems.
Skilled with Microsoft Office products Excel and VBA development.

Strong PC hardware trouble-shooting and repair skills.
Windows network implementation and support of both peer-to-peer and domains.
Experienced with network security and virus/spyware prevention and removal.
Assisted with deployment and support of analog and VoIP phone systems.


Employment

2001 -  Present
Technician

2000 -  2001
Sales Associate

Department of Information Technology

1994 -  1996

Education