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Elyana Zaragoza
Lakeside, CA - 92040 USA
Expertise :microsoft
Status :Citizen
Job Type :
All - Corp-to-Corp
Position :

Resume
 

Summary

Obtain an entry-level position in networking providing technical support to Federal, State or commercial organizations in the areas of Computer Networks Installation, Configuration, Maintenance ; and System Test and Evaluation.


Employment

2007 -  Present
Assistant

Ross Store Cashier and Clerk Assistant year of

Assigned to register, fitting room or doing go backs

Maintaining the store clean and organized

Del Taco, Cashier, The summer of 2005

Be assigned to a register at the beginning of his shift and given a drawer containing a bank of money.

Enter into a cash register the price of each item or use a scanner to transmit a code number to a computer ;

Separate and total charge forms, return slips, coupons and any other non-cash items.

Handle returns and exchanges.

Enter charges for all items and subtract the value of any coupons or special discounts and total the bill and take payment.

Request additional identification from the customer or call in for an authorization for checks and charges.

Issue a receipt to the customer and return the appropriate change ; wrap or bag the purchase.


1997 -  2003
Office Assistant

Bookkeeping and Financial Services Office Assistant year of




Education

Associate of Science in Computer Networking, August 2007, Coleman College, San Diego, CA..



Miscellaneous

Programming Languages : Java, HTML and XML

Applications : MS Visual Studio

Application Server : Two/three-Tier Client/Server and Web servers.

Operating Systems : Windows Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Power Point, Microsoft Access Unix and NT server System Administration and UNIX programming and LINUX load and configuration.

Database Systems : Relation Databases

Telecommunications : Wide Area Networking and Local Area Network and Routers and Switches

Hardware diagnostic logistics : PC hardware, OS configuration Win NT, XP and 2000

Protocols : TCP/IP and Active Directory, Network Security and Network Design

Energetic individual with exceptional interpersonal skills.

Outgoing nature making me an excellent team player, a positive and strategic motivator in my daily interactions.

Substantial experience and outstanding skills in customer service.

Accustomed to working in paced environments with the ability to think quickly and handle difficult clients.

Use the Internet daily and know the workings of networking to e-commerce.

Excellent interpersonal skills, ability to work well with others, in both supervisory or support staff roles.

Willing to relocate and travel.

Bilingual Speak, Read and Write

Prepare correspondences, documents, schedules, appointments, coordinate meeting in the social activities, doctors and attorneys.

Maintain in-office calendar and daily activities calendar, keeping track of schedules/appointments

Answer phones, greet and assist visitors and handle general administrative duties, like filing, faxing, copying and mailing.

PERSONAL
willing to travel and relocate




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