Achievements

Elected to Professional Development Committee of National Association of Asian American Professionals .
Awarded for Outstanding Contribution by National Association of Asian American Professionals .

Received President's Club Award in 6 months employment .
Gained credibility and support for group , through strategic alliance with DBS managers , data base administrators , programmers and other key players .
Enabled end-users to use new automated systems through training and manuals .


Employment

2002 -  Present
Independent Contractor

Consumer Research Projects Completed : Needs segmentation, product optimization, difference testing, taste tests, consumer complaint retrieval, consumer complaint investigation, product liability claim defense and quality improvement initiatives.
Retail Projects Completed : Retail quality audits, comprehensive product and package assessment, display audits, age and shelf life studies, manufacturing performance studies, distribution tracking studies, competitive benchmarking, market segmentation analysis and recall effectiveness checks, Research Analyst, Household International, HSBC Group. Salinas, CA 2000 2002
Conducted primary statistical analysis of cardholder user pattern data.
Developed appropriate statistical models, determine sample size, tracked and evaluated outcomes.
Assisted in design of statistical analysis plans, defined case selection criteria and variable parameters.
Encoded, input and analyzed data using SPSS and SAS.
Developed interview questionnaires, conducted and monitored interviews ; wrote preliminary and final reports, assembled and organized organizing secondary research.
Revamped original, costly survey process for Operations Research group by developing and delivering an automated system.
Ensured successful conversion of systems through standardization and improved data integrity.

Education

Skills

Microsoft Word, Excel, Access, Project, Visio, Powerpoint, SPSS, SAS

Mandarin speak, read and write