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Lisa Melton
Fenton, MI - 48430 USA
Expertise :Handled between 90 and 213 domestic and international calls a day entering orders, expediting product and providing multi-functional customer service., Introduced new product lines and promotions growing 100, 000 dollar accounts into 900, 000 dollar accounts, resulting in a minimum net gross profit margin of 37%., Determined and met customer design application needs through internal manufacturing or outsourcing, achieving a 13% growth in sales and establishing repeat customer business
Status :Citizen
Job Type :
Permanent
Position :

Resume
 
Objective

To use my experience and skills in a sales, customer service or management position to meet and exceed organizational expectations.



Achievements

Engineering and Sales Accomplishments/Experience :



  • Introduced new product lines and promotions growing 100000 dollar accounts into 900000 dollar accounts, resulting in a minimum net gross profit margin of 37%.

  • Determined and met customer design application needs through internal manufacturing or outsourcing, achieving a 13% growth in sales and establishing repeat customer business.

  • Handled between 90 and 213 domestic and international calls a day entering orders, expediting product and providing multi-functional customer service.

  • Prepared quotes and presentations for customers and outside sales team by analyzing product and manufacturing cost. Created strong partnerships and generated additional sales by working trade shows.


Business Manager Accomplishments/Experience :



  • Created and maintained a new computerized inventory system cutting production cost 11%.

  • Negotiated vendor product and shipping cost to create a 17% growth for the company.

  • Hired and trained staff in all aspects of sales/customer service, purchasing and accounting.

  • Developed marketing literature and scheduled all trade show travel and accommodations.


 



Employment

null, 2007 -  null, Present
Product Sales Customer Service

Jervis B. Webb - Farmington Hills , MI

March, 2007 -  null, 2007
Manager Customer Sales & Service

Armaly Brands - Walled Lake, MI

null, 2005 -  null, 2006
Sales Quoter/Estimator

Fastenal Company - Rockford , IL

null, 2003 -  null, 2005
Sales Representative

NACD - Machesney Park , IL

null, 2001 -  null, 2003
Inside Sales

MSC Industrial Supply - Machesney Park , IL

null, 1999 -  null, 2001
Technical Sales

Pacific Bearing - Roscoe , IL

null, 1995 -  null, 1999
Business Manager

C.S. Gibbs - South Beloit , IL



Education

AS - Biology, graduated with honors


AS - Mechanical Engineering, graduated with honors




Skills

  • ACT

  • Alere

  • AS400

  • AutoCAD

  • Goldmine

  • Mas 90

  • Microsoft Office

  • Photo Suite

  • SBT