Summary


Location
Johannesburg, South Africa Gauteng Languages
Current
Read, Write, Speak
Afrikaans
English
Education DCSE Dell Certified Systems Expert
Diploma at Dell Computers in Johannesburg, South Africa Gauteng.
Subjects
All Dell Enterprise and Client products MCSE - Current
Diploma at Self Study in Johannesburg, South Africa Gauteng.
Subjects
Network Technologies
W2K 2000 Server
W2K 2000 Professional
SQL 2000
Active Directory
Network Design MCSE - Current
Diploma at Self Study in Johannesburg, South Africa Gauteng.
Subjects
Network Technologies
W2K 2000 Server
W2K 2000 Professional
SQL 2000
Active Directory
Network Design HTML
Certificate at Damelin Computer School in Johannesburg, South Africa Gauteng.
Subjects
HTML Full course Matric
High School/Grade 12 Matric at The Zone in Johannesburg, South Africa Gauteng.
Subjects
Accounting, Economics, Business Economics, Mathematics Working Life Employment Storage Consultant
R27, 000.00 Per Month Cost To Company
Permanent senior level position at Puleng Technologies in the Information Technology sector in Midrand, Johannesburg, South Africa Gauteng. Benefits : Travel Allowance.
Duties and Responsibilities
1 Implementation of IBM Tivoli Storage Manager TSM
2 Support of TSM
3 Management of TSM.
4 Implementation and support of Servergraph.
5 Implementation and support of IBM Total Storage Productivity Centre TPC
6 Implementation and support of above-mentioned products on Solaris, Unix, Windows, AIX and Linux.
7 Implementation and support of above-mentioned products on VMware virtual machine.
8 Pre-sales support.
9 Management of DR Disaster Recovery processes and restoration of data after server crashes/data loss.
10 Experience on wide variety of DS Storage range


Employment

May, 2007 -  Present

Require additional vendor experience IBM Storage Specialist
R18, 350.00 Per Month Cost To Company
Permanent senior level position at IBM South Africa in the Information Technology sector in Sandton, Johannesburg, South Africa Gauteng. Benefits : Car Allowance, Pension Fund, Medical Aid, Cell phone Allowance, Travel Allowance.

Duties and Responsibilities
1 Support of IBM Total Storage Productivity Centre
TPC.
2 Implementation of TPC.
3 Reporting and Administration of TPC.
4 Consultation and recommendations to clients on customer's production storage environment.
5 Support of IBM Enhanced Technical Support ETS product.
6 Installation and configuration of ETS as well as installation of associated service agent.
7 Support of IBM Tivoli Storage Manager TSM

8 Attended IBM TSM Implementation course.

9 Attended IBM TSM Administration course.
10 Above-mentioned products supported on AIX, Windows and Linux platforms.
11 Defect support for TSM and TPC.
12 Liasing with development on escalations for TPC and TSM.

July, 2006 -  April, 2007

Required additional experience EMC/Enterprise and Storage Specialist
R11, 678.00 Per Month Cost To Company
Permanent senior level position at Dell Computers in the Information Technology sector in Johannesburg, South Africa Gauteng. Benefits : Medical Aid, Provident Fund.
Duties and Responsibilities
1 Support of all Enterprise technologies, Servers, NAS devices, Tape Backup Solutions, Swiches, EMC SAN solutions, Blade Servers, Tape libraries, OEM software.
2 Various Microsoft Operating Systems such Windows NT4 Server, Windows 2000 Server, Windows 2003 Server and Windows Advanced OS's.
3 Veritas Backup Exec various versions
4 Tivoli Enterprise Consoles
5 Various RAID configurations
6 Support on UPS hardware and implementation
7 Various EMC SAN hardware and software supported.
8 Support on Dell Racks.
9 EMC software supported : ATF - Application Transparent Failover, Replication Manager SE 3.x, Replication Manager 2.x, Navisphere Suite 5.x, Navisphere Suite 6.x, Navisphere FC Snap View 1.x, Navisphere FC Snap View 2.x, Navisphere FC Mirror View/Synchronous 1.x, Navisphere FC Mirror View/Asynchronous 1.x, Power Path 4.x for UNIX, Power Path 4.x for Windows, Power Path iSCSI 1.x for Windows, PowerPath 3.x, SAN Copy 1.x, SAN Copy 2.x, VisualSAN v2 .x, VisualSAN v3 .x and VisualSAN v4 .x.
10 EMC Clustering
11 EMC troubleshooting on Clariion Array Properties
12 Solaris on Dell | EMC
13 Linux on Dell | EMC
14 HP-UX on Dell | EMC
15 Support on all Dell wireless routers.
16 Support of McData and Brocade switches
17 Participated in Business Process Improvement
BPI project. Project consisted on techniques in business conduct and ethic in order to allow company to reduce overhead and expenditure.

August, 2003 -  June, 2006
room for growth Technical Consultant

Permanent senior level position at Fosters Solutions in the Information Technology sector in Johannesburg, South Africa Gauteng. Benefits : None.
Duties and Responsibilities
1 CRM implementations and Support HEAT and Goldmine
2 Technical Support on various Microsoft Platforms and products
3 Web development

October, 2002 -  November, 2003
4 Network Support and Internet Support

Company had financial problems, job offered by Dell. Dell Technical Support
R5, 500.00 Per Month Cost To Company
Contract skilled level position at Dell Computers in the Information Technology sector in Johannesburg, South Africa Gauteng. Benefits : No benefits.
Duties and Responsibilities
1 Support on Dell notebook and desktop products.
2 Support on installation of software.
3 Troubleshooting on Microsoft platforms and products.

September, 2001 -  October, 2002
Offered a position at Fosters Solutions Internet Support Consultant and Team leader

Contract skilled level position at Dimension Data in the Information Technology sector in Johannesburg, South Africa Gauteng. Benefits : No benefits.
Duties and Responsibilities
1 Team leader
2 Monitored agents stats
3 Provided internet support for corporate and home users.
4 Support offered on dial-up connections, internet connections, modems, email and general technical queries.
5 Configuration of dial-up connections via WAP on various cell phone models.
6 Support on Apple Mac platforms.
7 Applications supported : Outlook All versions, Outlook Express All versions, support on Internet browsers Various
8 Support on modems
9 Support on anti-virus products
10 Uploading of WebPages using FTP Software Coffee Cup, Bullet-proof, etc.
11 Logging of calls on HEAT, Remedy and LAPD

January, 2001 -  June, 2001

Contract expired
Support Technician
R4, 000.00 Per Month Cost To Company
Temporary junior level position at Victor Recruitment Onsite at First Technology in the Information Technology sector in Johannesburg, South Africa Gauteng. Benefits : No benefits.
Duties and Responsibilities
1 Hardware and Software Support and installation
2 Built up workstations and servers, vendor hardware worked on : Dell, IBM, Compaq/HP, Mecer
3 Loading of software images on workstations.

December, 2000 -  January, 2001

Contract expired Support Technician/Web Developer/Junior SQL Admini
R3, 500.00 Per Month Cost To Company
Temporary junior level position at RCD Computer Services in the Information Technology sector in Johannesburg, South Africa Gauteng. Benefits : No benefits.
Duties and Responsibilities
1 Offered support on software and internet problems.
2 Telephonic support to home users on various PC related problems.
3 Maintained SQL servers and reporting using Crystal Reporting.

4 Implementation and support of HEAT and the training of users.
5 HTML web developing, designed and maintained client s websites, debugging, etc.
6 Some exposure to DHTML, XML and Java scripting.
7 Basic Microsoft Exchange support.
7 Coding on Microsoft and Netscape browsers.

February, 2000 -  November, 2000

Part time employment whilst studying towards MCSE. Software Technician

R3, 100.00 Per Month Basic Salary
Temporary junior level position at Victor Recruitment onsite at ABSA Bank in the Information Technology sector in Johannesburg, South Africa Gauteng. Benefits : No benefits.
Duties and Responsibilities
1 Helpdesk, 1st level support
2 Assisted with Y2K upgrades on hardware and software.
3 Troubleshooting and resolution of basic software problems.
4 Installed and configured NT Workstations and servers, configuration of hubs and banking teller machines.
5 Assisted with internet connection problems on Windows 95/98 and Windows NT4.0.
6 Implemented hardware and software rollouts

June, 1999 -  December, 1999

Miscellaneous

Temporary employment whilst studying Skills Associations Microsoft : Microsoft Certified Professional Achievements Bravo Award for outstanding commitment
IBM DCSE Dell Certified Systems Expert
Dell Computers Designing of websites
Damelin Computer School MCP
The Zone Availability I am available with 30 days notice.
I am willing to relocate.
Environment with growth potential, growth in terms of personal and career. Networking SAN and storage environment ideal.