Summary

Certified Hardware and software troubleshooter. Experienced with Microsoft Windows 3.1/95/98/ME/XP/XPSP2, Windows NT/2000/2003, Mac OS9.2/ OSX10.2/10.3 ; Microsoft Office like Word, Excel, Access, Power-Point, Project and Outlook 5. x/97/2000/2002/2003, Apple works, Adobe Creative Suite, Adobe Acrobat, Quark Xpress 5.5/6/6.1, Macromedia Flash, Macromedia Dreamweaver ; plus multiple applications on 3620, 3720, AS400 and SAP platforms.
Certified Network Administrator : Experienced with All OSI layers, TCP/IP suite, WINS, NetBEUI, DNS, DHCP, Layer 2 and 3 Routing Protocols like eg RIP, OSPF, IGRP, EIGRP Cisco IOS v12, subnetting and amp ; VLANs, NAT, Firewalls, Penetration Testing and Nework security.



Employment

2005 -  Present
Team Lead

Oversee team of 6 technicians involved in building and imaging all new and recycled PCs and laptop computers for the main US facility of a global investment bank using proprietary Framework Automated Build of Windows XP AST and hardware specific OEMs. Prepare and distribute images using Symmantec Ghost 10 Multicast server in a Win2K3 or Domino 6.5.5 environment. Other duties include receiving all new hardware and maintaining the bank's asset management database and deploying PCs and laptop computers to locations throughout the greater NYC metro area, along with occasional Core Build deployments in a VMware environment.. Also responsible for providing second and third level IMAC and breakfix support to approximately 750 customers in the company's Global Technology Operations department, using S3 Peoplesoft v8 Ticket management system and Remedy. Develop and distribute process documentation and knowledge base articles for internal use and develop and distribute end-user training presentations
1Source Printing and Graphics
08/2005 10. or 2005
Project Manager, Systems integration.
Develop, Implement and oversee integration of purpose built SmatLinc software system into existing active directory infrastructure. Details of operation include building and imaging file and application servers for the SmartLinc system and vendor supplied shipping and tracking software, creating and populating MsSQL databases using Logic SQL, ODBC mapping between all of the above platforms, installing and configuring all hardware and testing interoperability of all hardware and software systems. Provide training, oversight and support to end users of the integrated system.

2005 -  2005

Install, Configure and Promote Windows2000 Advanced Server Domain controller. Prepare and deploy remote installation of Windows 2000 professional workstations and join workstations to the domain. Add and configure user, group, computer and OU accounts in active directory and deploy group policy across the domain. Install and configure Kubuntu Linux on client PCs and ensure interoperability with the domain. Configure and operate DNS, DHCP, DFS, HTTP, FTP, SNMP, NNMP and RRAS on the domain controller. Install and configure MS Exchange server 2000 and administer domain mail accounts. Roll-out and deploy software upgrades to member PCs using MaSai packaging software. Build and deploy Local intranet default web and ftp sites for the domain and for individual OUs using Microsoft Front Page extensions, IIS and Apache server. Install and configure network and desktop security features on all computers throughout the domain and ensure hardness against attacks through port-scanning, port hardening, website tracking and denial software, software-based keylogging applications and group policy in accordance with defined security policy as applied through Microsoft security templates. Create remote desktop images using Win2000 Sysprep and deploy images both locally and over the network using Symmantec Ghost 8.0.

2005 -  2005
Consulting Engineer

Provide Consultation and Level 2 support to an Enterprise upgrade project at multiple locations for a large financial institution. Plan and execute upgrade of Windows NT 4.x Platform Compaq Proliant Servers to Windows 2003 using Symmantec Ghost 8and network shared images. Back up and restore local active directory sysvol to same servers. Replace and recycle 8 - 10 WinNT4 workstations per location with WinXP Pro workstations on new HP Pentium 4 Desktops. Install, configure and test network connectivity of workstations to domain controller through Cisco Catalyst 2600 Switched VLANS. Join New workstations to Win2003 domain. Install, configure and test new and legacy peripheral hardware on new workstations. Provide Level 2 support at each site during initial operations of upgraded LAN systems.

2004 -  2005
Server Admin/ Shipping Manager

Maintain and edit Logic SQL database. Perform routine maintenance on Win2k Domain controller, application servers and 30 Win2k/WinXP hosts and Apple MacIntosh OS9.2 and OS 10.3 stand-alone units, maintenance of Domain user and computer accounts. Provide level 1 support for local intranet. Plan and direct all shipping and receiving operations for a growing Printing, Graphic Arts and Communications company. Report directly to owner. Supervise 2 full time employees. Plan and execute shipments using Logic SQL applications. Determine best way for shipping methods. Maintain relations with vendors. Provide real-time tracking of inbound and outbound freight using UPS World Ship and on-line web resources.. Wrote and deployed ASP web page for internal real-time UPS tracking from UPS web site.

2002 -  2004
Warehouse Manager

Develop, Implement and oversee all warehouse operations for an Importer and wholesaler of optical accessories. Duties include shipping, recieving, monitoring controlling and reconciling of inventory, tracking inbound and outbound shipments and development and implementation of proceedures for staff of 3 full and part-time employees. Perform routine maintenance on Win2k Domain controller, Plan and execute shipments using MS Access SQL applications. Build and Maintain Access Database of on-hand inventory. Determine best way for shipping methods. Maintain relations with vendors. Provide real-time tracking of inbound and outbound freight using UPS online World Ship Report to General Manager.

2002 -  2002

Coordinate build, purchasing and shipping schedules with the master planner, buyer and manufacturing leads ; input all material transactions data into Made2Manage PC-based database ; Recieve and put-away incoming materials ; Kit materials for production and deliver to manufacturing floor ; kit and ship materials to Cleveland, OH plant for assembly there ; Monitor material shortages and fill when materials become available ; maintain inventory accuracy in all stock areas ; Back flush sub-assemblies into stock or route sub-assemblies to major assemblies, as appropriate ; supervise 2 job-order pulling personnel ; review all completed job-order material pulls for accuracy and shortages and take corrective action as appropriate ; address all materials issues from manufacturing, engineering and quality-assurance departments.

2001 -  2001
Logistcal Support

International Space Station, Boeing/McDonnell-Douglas consolidation project, Johnson Spaceflight Center.
Recieve incoming merchandise and check-in against bills of lading and packing lists. Put away materials using UNIX-based inventory software. Pull, package and prepare orders for shipment. Ship Materials as via UPS, FedEx, LTL or courier, as appropriate. Load and Unload trucks using 2.5 ton forklift. Assign all former McDonnell-Douglas inventory with Boeing part numbers in AS400 system and consolidate raw materials inventory from former McDonnell-Douglas warehouse into Boeing facility. Report to Project Manager

2000 -  2001

Perform daily cycle count and reconcile discrepancies using IBM inventory software. Pull orders for shipment using 3 ton forklift, 10 ton bridge crane or turret picker, as appropriate. Palletize, band, shrink wrap and weigh completed orders. Ship smaller items using UPS on-line. Load materials on trucks using 2.5 ton forklift.

1999 -  2000
Inventory Control Clerk

Control all movement of materials through security printing facility using DOS-based UPC scan inventory software. Load and unload trucks using stand-up electric and LP counterbalance forklifts. Issue raw materials and supplies from warehouse to all departments. Recieve, control and ship finished product. Travel and pick-up raw materials using 2 ton cargo van or 26' straight truck.

1997 -  1999
Stock Selector/ Packaging Leader

Perform daily cycle-counts and reconcile discrepancies using MAN-MAN/MFG inventory control computer. Pull raw materials and supplies from warehouse and issue to final assembly department using KANBAN system or as needed, using Crown model 3000RD side-stance electric forklift, electric pallet jack or AMHS automated crane system. Enter all movement transactions in MAM-MAN/Mfg computer. Verify and backflush finished goods into warehouse. Maintain FIFO in finished goods warehouse.

1994 -  1997
Site Supervisor

Miscellaneous

Working guard supervisor for 24/7 security detail at client's chemical plant. Develop and implement post orders. Supervise all guards. Interface with Client contact and branch office regularly and as needed. On call 24/7 for incident response at site. Calculate and fax weekly payroll to branch office. Execute company disciplinary policy as needed. Hire and train new officers. Perform scheduled patrols of client facility to deter, detect and report all violations of post orders. Monitor and log all personal, vehicle and Phone traffic in and out of client facility using IR perimeter beams, CCTV, Card access control system and Multi-line phone system

Education : New Horizons Learning Center

New Horizons Learning Center
Certificate, Interconnecting Cisco Network Devices

New Horizons Learning Center
Certification : Microsoft Certified Systems Administrator

New Horizons Learning Center
Certification : Microsoft Certified Professional

New Horizons Learning Center
Certification : Microsoft Certified Professional

New Horizons Learning Center
Certification : CompTIA Network+

New Horizons Learning Center
Certification : CompTIA A+

US Army Academy of Heath Sciences
Specialized Associate of Science Degree, Behavioral Science

20+ years hands-on hardware and software use and troubleshooting experience. 10+ years leadership experience.

Jimmy Vollaro, Owner and President, Printcraft Graphics.

Sean Burke, Dir. Operations, 1 Source Printing.

Chris Cooper, Technical recruiter, Patriot Technologies. x13

Steve Catanzaro, Tier III Desktop Services Support, Deutsche Bank,

MISC : Citizenship : US

1099 or W2

Travel : Up to 25%

Relocate : NYC, Long Island, Philadelphia, PA ; Wilmington, DE