Summary

Dedicated high-energy individual ready to obtain a position where my ideas, computer knowledge and technical abilities is shared and implemented. Eager to have the opportunity to receive more experience and future growth.

Skills
Driven, motivated to succeed individual

Comprehensive explanatory communication methods

Extremely fluent with Win 2000/XP/2003 and older versions

Install and manage LANs and devices

Able to work in a fast-paced environment while prioritizing goals

Able to work with all aspects of computers and electronics

Knowledgeable of many current software applications

Can operate, repair and troubleshoot PC Systems

Self motivated, detail savvy learner

Superb customer service and technical support

A+ and Network+ Certification class material

Items underlined are used daily/weekly

PC assembly and disassembly, Over-Clocking, Jumper settings, Upgrading, Compatibility, Troubleshooting, Installation and configuration of proper drivers, Office peripheral equipment, Cisco Routers and Switches, Print Servers, Access Points

Installation, Configuration, Multimedia usage, Microsoft FrontPage, Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft Outlook, Adobe Illustrator and Photoshop, Corel Draw, File Back-Up Software, Internet Explorer, QuickBooks Pro, File Maker Pro, Microsoft Visio technical diagramming software, NetStumbler, Router Simulators, Etherreal, HP Openview

Knowledge on protocols, TCP/IP model, Networking functions, Structured cabling, Patch panels, Connection of network components, Install network software, Security planning, Support and troubleshooting the network, Planning the infrastructure for a LAN, Installing and configuring routers, hubs, switches via static or dynamic IP Addressing, Installation of Firewalls, Wireless networking, security and analysis, Subnetting, VLSM, IPv4, IPv6

Install, configure, maintain and troubleshoot All Windows OS, Overall administration, Advanced file system topics, Active Directory Services, Routing, Network security, Optimization of system resources. Add and manage users and groups, Administering file/print sharing, Use of control panel and the registry

Slackware, Redhat, System Installation, System Configuration, Kernel Compiling, X Windows Configuration, Network setup, User Administration, Window Manager Environments


Employment

2005 -  Present
Service Technician

Troubleshoot and diagnose cellular phone issues, Repair, maintenance and service cell phones, Provide customer service, Ordering of parts and equipment, Shipping, Implement policies and procedures at other store location, insure filing and correction of work orders and equipment

2006 -  2006

Team Leader, Scheduled and coordinated project, Installed and configured Microsoft Exchange Server 2003, presented PowerPoint slides to client

2005 -  2005
Networking Lab Faculty Assistant

Monitor lab that provides 60 workstations plus other devices, Provide excellent customer service and support to users when needed, Assist individual with lab activities/assignments, Demonstrate equipment use and procedures

2005 -  2005

Worked with head IT directors to install cabling for developed core data center, Measured, cut and punched down cables for rack units to provide interoperability between all 14 patch panels in 7 data racks, Worked to meet company deadline in time

2005 -  2005
Technical Support

Computer System, Monitor and Peripheral Sales, Computer Upgrades and System builds, Product Support and Technical Assistance

2004 -  2005

2004 -  2004
Freelance Web Developer

Back-Up or Restore Technician Bank 1 2004

System back up, System restore, Upgrading and Troubleshooting

2001 -  2004
Certified Fire Technician

Education

Miscellaneous

Service, repair and recharge fire equipment, Manage First Aid Department, Ability to develop new ideas that increase productivity, Upgrade and troubleshoot computers and LAN during real-time situations to minimize downtown, Heavy client contact.

Talents and Interests
Administration, computer-related diagnostics and troubleshooting, music-mixing, soccer, skateboarding, snowboarding, overall technical guru

finalresume. doc 2/3/2007