Employment

2007 -  2008
Systems Administrator

Recruited to deliver support to Air Force Predator Operations Center, Creech AFB. Las Vegas, Nevada.
Focus on maintaining Predator Operations Center in operational-ready state.
Aid and support operations teams with solutions to real time issues involving both computers and communications.
Successfully maintain multiple Clear Comm intercom networks and Extron video matrix switchers.
Resolve any/all issues with Falconview and MIRC chat software.
Install and relocate various workstations per customer request.
Ensure video feeds are routed to their proper destination so predator pilots are provided the critical information they need.

2005 -  2007
Systems Administrator

Retained to deliver support for JWICS contract for the 547IS Squadron.
Initiated and managed JWICS user accounts in MS Server 2003 active directory.
Installed, terminated and repaired CAT 5 and multiple-fiber cables.
Updated and maintained extensive software library.
Effectively installed DODIIS software which meets current DIA security and inspection requirements.
Updated Symantec virus definition files on JWICS workstations and servers.
Conducted tape backups while maintaining user accounts on M3 messaging server.
Upgraded hardware components on workstations per customer requirements.
Utilized Symantec Ghost software to deploy pre-configured WIN XP software on PC workstations.

2001 -  2005
Field Service Technician/Assistant Task Lead

Tasked to aid PACAF Engineering Technical Services contract maintaining C4I equipment.
Performed repair and monthly preventive maintenance on Canon 1150 and 1180 series copiers.

Education

Training

Comptia A+ Certified Service Professional
Comptia Network+ Certified Service Professional
Comptia I-Net+ Certified Service Professional
Certified Internet Webmaster CIW Associate
MCP Windows NT 4.0/Networking Essentials
CCNA Completed by September 2008

Security Clearance
TS/SCI


Miscellaneous

Successfully installed plasma and LCD video panels in conference rooms and other work areas for presentation and security applications.
Delivered exceptional troubleshooting/repair/upgrades on Dell, Gateway workstations and HP laser printers.
Maintained CAT 5 and SC, ST, SMA and MTRJ fiber optic cables.
Facilitated work of Alarm Technicians with upgrading/maintaining the Hickam Flightline Security System.
Delivered Win2k system administration for critical TBMCS-UL project.
Developed, implemented and maintained technical webpage aiding troubleshooting of on-site equipment.
Assumed duties of Site Lead Technician when needed to ensure continued customer support.
Served as primary ADP Custodian performing tracking, documentation and DRMO processing of government equipment.
Monitored and tracked labor, equipment movement and inventory reports utilizing SAIC IMS database.