Summary


FOCUSED ABILITIES
Perform administration and maintenance of business-critical Oracle databases but not limited to ; Database design, backup and recovery, capacity planning, security, preventative maintenance tasks, upgrades, patching and ensuring compliance with strategies
Ensure availability and performance of the databases that support the business
Good knowledge of all the MS-Office Productivity Tools. A focused attitude Excellent written, oral and interpersonal communication skills required
Current studies in Network Engineering with NAU. Graduation date 2010.





Employment

December, 2008 -  April, 2009

SOS-Save our sale-direct connect rep. assisted customer requesting disconnect of services.
Contract-Escalation Lead Desk. Responsibilities include customer grievance, retention and resolution and instructional advisory or ticket takeover services provided to Level 1 Desktop Support Technicians.

May, 2008 -  August, 2008
Midwest ISO-Summer Internship

Michael Stephenson - Internship Sponsor - Management Positive Reference Received.

Responsible for implementation and release of database changes as submitted by the development team Assist in managing database compliance based on guidelines set forth by federal regulations Assist in defining policies, standards, processes and procedures relating to the company Databases and data management Assist in the design and implementation of Database initiatives in regards to Corporate projects Working closely with other team leads and their technical teams to ensure delivery of database services in the performance targets set.

June, 2006 -  December, 2008
Assistant/Operations Manager

Responsibilities include : Portfolio management, IT and systems management business development, budget and planning and credit analysis.
oversee between 15 and 25 loan originators and administrative staff.
worked with of inbound finance requests for District and Associate District Management.

Education

Miscellaneous

PROFESSIONAL, EDUCATIONAL AND PERSONAL REFERENCES AND RECOMMENDATIONS AVAILABLE.