Summary




Extensive experience in operations and manufacturing management spanning commercial metal doors and frames, wood doors, finish hardware, windows, bathroom partitions and fixtures. Additional experience in IT systems, data flow, data analysis, risk management, development life cycle and IM project management. Passionate about quality and customer satisfaction. Proven record of quality assurance, customer satisfaction, workflow efficiency, improving productivity and increasing profitability. Passionate about process improvement and automation implementation using manual and IT resources. Outstanding interpersonal, motivational and presentation skills. Analytical, articulate and diligent.
Core Competencies
Proposal Development Customer Relations Process Improvement SQL Plus Queries Budget Planning/Cost Control Scheduling Marketing and Sales Database Structure Project Planning and Leadership Quality Control Crystal Reports IT Systems Analysis


Employment

2008 -  Present
Space Gateway Support LLC

Provide MIS and Reporting services to all aspects of a contract close out team
Prepare proposals for follow on contracts

2001 -  2008
Senior Programmer Analyst

Streamlined the annual budget preparation process
Developed a standardized deliverable to NASA and the Air Force
Provided IM services to the Finance and Budgets Departments

1998 -  2004
Computer Lab Manager

Directed and Managed all aspects of Business Department Computer Labs
Designed and streamlined all computer lab layouts to be good teaching and good learning environments

1995 -  1997
General Manager

Managed and organized projects from award date through completion.
Increased overall sales through customer relationship development
Directed shop personnel to increase productivity by rearranging the facility into staging areas
Developed better buying strategies with suppliers to increase discounts and lower project cost

1993 -  1995
Project Manager and Sales

1991 -  1993
Architectural Hardware Division Manager

Education

Miscellaneous

Leslie.