Summary




A Senior Information Technology Professional with several years of diverse experience working for a major
US Insurance and Brokerage Firm. Accomplished at managing various positions in a large Data Center environment servicing a global customer base requiring 24 by 7 availability. Demonstrated the ability to : set strategic direction, identify opportunities for cost effective improvements, translate business needs into IT systems, build a skilled team and deliver successful solutions. Managed multiple staffs during the course of my career. Proven strengths in creative analysis, planning, problem solving, recruiting, motivating, budgeting and directing.
Key responsibilities of maintaining Security, Risk Management, Business Recovery and Contingency Planning objectives and maintaining and Managing all Business Content technologies and archival systems.
Areas of experience and Accomplishments
Risk Management, Project Management Change, Problem and Escalation Management
Electronic Data Warehousing MOBIUS Project Management and Implementations
Storage Management IBM, STK, HITACHI Business Recovery, Availability Planning
Naming Standards and Policy Enforcement Microsoft .Net Technology Support
Mainframe/ Sequel Server Automation IBM Budget Planning and Cost Containment
NT Server Platform Management IBM Risk Assessment and IT Auditing
Systems Assurance Technical Support and Quality Control Manager
Production Scheduling Print Operations TIVOLI Systems Programmer/Project Manager
Operations Facilities Management IBM MIS Manager and Contracts Administrator
Technical Support Manager Large Mainframe MVS, TSO, CICS, JCL, VSAM, COBOL, Storage management.
Presently.
ADP/Broadridge Financial Services.
Manager for Command Center
ADP Automatic Data Processing, Brokerage Services Group 51 Mercedes Way, Edgewood, NY
Senior, Technical Manager Systems/Operations or Programmer, Project Manager, Business Analyst.
Support and Manage the 7x24 ADP, Investor Communications Services.
Responsibilities includes Technical Support command center, Application Support, Network operations
Print support, Help Desk, Production Support, I/O support, Data Center services Facilities.
Active participation in areas like continuous Improvement and quality management, of mainframe and global server network.
Manage the setup and support of data transmissions for all clients NDM.
Develop and Support all Business Recovery applications and procedures.
support the Production Environment in processing and printing technologies.
Provide excellent customer service to all ADP business groups and clients.
Maintain Corporate Compliant systems, relative to Sarbanes/Oxley.
Administer opportunities for improved monitoring and event correlation relative to all business applications.
Project Manager for integrating new business client s into ADP, s Brokerage Services Division.
Improve performance and integrity of all business applications, supporting a global client base.



Employment

2002 -  October, 2005
Manager

Responsible for maintaining and supporting Corporate Systems Technology Infrastructure. This included Prudential Securities activities and all Broker/Dealer applications and all Prudential Enterprise correspondent business groups. Project Manager specialist in Disaster Recovery and Business Continuity.

Coordinated negotiations, contracts and implementation of Brokerage Processing Services. Supported many self-clearing firms using Wexford Securities systems to manage their back-office operations and Statement processing systems. Services included real-time securities processing systems and desktop productivity applications for the financial services industry, supporting processing of equities, options, mutual funds and fixed income securities. Involved in supporting from order management to clearance, printing settlement processing, ensuring that all regulatory reporting and other back-office requirements were supported and maintained, Developed Business Continuity plans and procedures hosting all Business Applications.

Secondary focus as a developer providing Hosting Services for all the business applications with a centralized Historical Report Repository for the purpose of viewing, archiving, retention of all Content Management. Provided other application developers with implementation, quality assurance, testing services and hands on technical support. Additionally maintained and supported SAS applications and various system printing technologies for the Prudential Enterprise.

Developed the process and methodology to relocate primary data center for the Brokerage Firm from Manhattan to the corporate Livingston, New Jersey Campus post September 11th. Experienced in Data Center migration and Business continuity planning and support.
Responsible for implementing solutions to comply with Regulatory Rules and Compliance, requirement for Sarbanes Oxley and Gramm-Leach-Blily.
Consolidated Tape Media and Hardware reducing corporate expenditures.
Project Managed and created procedures which included testing of systems and improved on third party mandates for Broker Dealer operations.
Installed and maintained content management technologies for Mainframe and Distributed systems. INFOPAC/Document Direct, for Prudential Corporate Environment. Contributed in major corporate savings in millions of dollars.
Installed and maintained current release levels of SAS/INSTITUTE software. Maintained SAS applications for Operations and Systems.
Convert all COLD/STORAGE media to a centralized historical repository allowing Internet availability for access, browsing and printing.
Managed all Content Management functions, all regulatory compliant issues. Corporate compliance officer, involved in retention, archiving, printing, backups for all business applications.
Maintain and develop all business recovery procedures.
Served as central point for technology and risk management assessments.
Developed and maintain appropriate vendor, audit and regulatory relationships
Administered a comprehensive IT disaster recovery plans for all IT components and systems
Established standards and procedures and managed ongoing disaster recovery tests and exercises.

Project Managed and hands on experience in developing a successful transition of the PSI/Wachovia Divestiture. Providing Wachovia Securities with all Historical Books and Records proprietary Data.

1986 -  2002
First Vice President

A major full service Broker Dealer providing execution, research and clearing services to Institutional, Retail, International and Correspondent Clients. Responsible for Level 1 technical support relating to the daily availability of the business applications to include business continuity. Implemented aggressive automation, standards and change management to meet the challenges of significant increases in volume. Gartner Group s highest rating as the lowest cost provider of World Class Service as compared to comparable large mainframe data centers across various industries.

Education

Miscellaneous

Manager/Developer responsible for daily activities of the various Technical groups : Performance Management, - Product Installation and Planning, - Systems Assurance, Compliance
Systems and Technical Support - Production Support, - Books and Records Content Management
Business Recovery, - Media Management, - Facilities Operations Contracts and IT Purchasing.
Recruited, hired trained, enforced performance standards and improved productivity of staff of 12, with a budget of $5 million/year.
Established and reorganized the technical support function to be better prepared to respond to operational application problems by instituting a formal set of policies for change control, problem management, and escalation.
Instituted a 24 by 7 technical support coverage to meet the demands of a global client base and online client access.
Implemented procedures and tools to facilitate performance analysis from an operational, application and operating system prospective. Installation of many products like : Automated production scheduler, OPC, SEA/Products PLUSPAC, VAM, JCLCHECK, COMPAREX, INFOPAC, XREF, VIOPLUS VSAM-ASSIST, TMS, FDR/ABR, INFOPAC/VIEWDIRECT, DOCUMENT DIRECT, DMS, VAM, ZELA, XREFPLUS, EPILOG, STROBE, DATA-EXPERT, STOP37, RMS, OPC/IBM s scheduling facility, SAS and implementing various upgrades and procedures in printing and distribution.
Set goals and objectives resulting in the defining and meeting of online and batch system service levels.
Implemented Internet capabilities and built a Historical Repository to browse all corporate reports and documents, statements, confirms, home office application documents to online viewing, reduced corporate expenses by several million dollars. Using MOBIUS Content Management Technologies.
Unified working relationships between application development groups and technology resulting in improved product quality and improved processing time of various systems.
Negotiated contracts with hardware and software vendors.
Organized designed and implemented weekly maintenance procedures eliminating DASD problems and improving performance.
Implemented disaster recovery projects and business recovery procedures.
Directed all enterprise information systems activities : selected and acquired computer hardware, developed and maintained software, established and managed a national data communications network.
Responsible for all data center automation and related technical support. Planned and executed office automation strategies. Developed long and short term information systems plans.
1