Summary


CVS-Caremark BBN IL Senior Analyst 2/06 to Present Process for Business requirements translated to technical across development,, testing and post production. Metrics for REAL TIME states of processes human resource work SOX and HIPAA compliance and boundaries and processes, root causes, trends, defect risks, automation testing vs manual, across applications and releases etc etc User Support for over 3500+ users for different processes and tools. Traceability of business requirements through the entire development of the product. Upgrades of tools, related process logic. Scripted automated tools for process effectiveness intelligence gathering. Administrator and architect for Quality Center managed server and DBA for same and administrator for Dimensions for change management, release management, deployment of production apps.
Traceability of business requirements through the entire development of the product.- - Plan-Process-and Scripts.
Administrator for dimensions for Change management, Release management and Deployment of production apps.
Involved with the Enterprise Test Users Group and different teams and established a testing part of standardized SDLC with emphasis on testing using same process flow and fields across the whole organization for requirements, tests and defects and implemented the strategy using quality center process flow VB scripting and quality center APIs
Established a standardized quality testing lab, assimilating business testing demand, licensing requirement vendor negotiations and budgeting, infrastructure diagram and high level and low level implementation of the software required.
Established a booking software and website for software and machine sharing
Standardization of processes to enable metrics collection. Metric collection includes, trends, low level analysis, high level analysis for different data points for processes established for business software testing framework. Also laid the ground work for establishment of human resource time/task metrics relating them back to time entries.
Established processes for gathering of metrics for root analysis and metrics gathering for the same.
Did a working proof of concept of a complex web based and wireless PDA metrics which is implemented after standardization of all the processes from business requirements, time entries to production issues with drill downs and visibility by roles
Management of server and network infrastructure and internal negotiations with desktop support, network administration and users for the management of the same
Implemented complex 3 tired process logic, user interface, data storage tool implementation and upgrades, user communication and timing negotiations
First and second level user support for over 3500+ users for different processes and tools managing a global range of users.
Automation of metrics for issues categories and trends
Training plans and training for users and colleagues
Ongoing process and technical integration between disparate CVS and Caremark systems
Statements of work, MS-project plans, high level executive presentations and technical presentation, high level specs and detailed technical specs for all new standards and processes



Employment

October, 2004 -  February, 2006
Automation Architect

Business requirements analysis and decomposing strategy, testing framework, product steward for testing tools, architecture and strategy, migration, site Administrator, DBA, programming, dashboards, data security, SOX compliance, testing maturity CMMI or TPI, training and testing

Standardized SDLC with emphasis on testing using same process flow and fields across the whole organization for requirements, tests and defects and implemented the strategy using test director process flow VB scripting and test director APIs

Statements of work, MS-project plans, high level executive presentations and technical presentation, high level specs and detailed technical specs for all new standards and processes
Designed and implemented requirements decomposition, structuring of test cases and data driven testing with automated traceability to tests and defects and applied to be used in Test Director.

Designed and developed TPI maturity measurements across the organization.
Designed and developed real time global and project metrics dashboards using sql queries, vb scripting, DTS jobs using ODBC and JDBC connections. Developed a real time ticker for testing metrics
Designed and implemented a strategy for data security, need to know basis data and SOX compliance using Test Director. White paper for same.
Designed and did proof of concept for web based dashboard using JDBC connections.
Project manager and steward for mercury tools. Site administrator for Mercury Test director and DBA
Trained users using world wide webinars and job aids
Project manager for upgrade of Test Director and server migration. Hands on for the same
Provides 24*7 cell support.
Managed automation forum and through them developed standards for QTP and Winrunner Also synchronized topics, lectures and presentations for the automation forum with the business need.
Hands on in managing infrastructure issues like database connectivity, availability of Test Director remotely through citrix, license management and negotiations.

Did hands on testing work using winrunner, QTP and load runner
Specialized metrics likes root cause analysis, defect arrival and removal rate, testing personnel resources metrics.

Adept at getting work done across department and political boundaries.
Motorola Arlington Heights IL Software/Senior Software Engineer/Consulting8/99 to 9/04
Business requirements Analysis, Programming and Testing.
Scripts Development for testing Reduced defects by 90%
Switch testing, SDU selection data unit testing and PDSN packet data serving node testing for cellular networks in SST environment. Protocol Analysis Resolved Network issues and verify message structures Operating system analysis Operating system analysis : Sun O/S and VxWorks Wind River. Middleware analysis and testing GoAhead HA in IL and WA

Guiding, mentoring and reports to senior management
Design System requirements, installation and testing using Mercury tools Test Director, Winrunner and Load runner

July, 1998 -  July, 1999
System Engineer

Translating of requirements into features High-level design and low-level design for IDO GSM Japan, Alestra Mexico and Poland Telecommunications and helping with coding in C for 5ESS switch.
Web site design and creation Programming in HTML and working with Fusion
Network Design for Singapore telecommunications and network traffic calculations.

May, 1997 -  May, 1998
Systems Analyst

Reports and trouble tickets for telephone switches using Sybase 11 ; SQL, sqr responding to trouble tickets, helping to maintain security and guiding a team of 5 programmers System Analysis/Integration after merging MFS/UUNET or MCI-Worldcom
Systems integration MFS Metropolitan Fiber Systems and MFS takeover of UUNET and MCI-WorldCom systems and improving integration and functionality

July, 1994 -  July, 1997
Systems Analyst

Programming with C and C++ For credit card readers 45K+ lines 80+ files Interrupts, communications, database, device interfacing, windows programming, security key mapping, synch/a synch communication for Verifone systems..
System Analysis/Integration after merging FDC and Telemoney western union systems

December, 1992 -  December, 1994
Programmer Analyst

January, 1991 -  January, 1992
Computer assistant

Software consulting, help-desk software evaluation, technical writing, research assistant, C programming, interfacing using IEE-488 and RS-232 Lab-View and server management

Education

Miscellaneous

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