Summary


Mr.Mohaddis Khan
Network Engineer


To evolve along with the organization with infectious enthusiasm, unparalleled intensity and in turn contribute to the growth of the esteemed organization. Excellent communication skills and a team player define me best .I am a self actualized individual with strong motivating skills with a total work experience of 5 years plus in Technical Services.


Achievements

Track record of providing excellent client satisfaction

Provided Support to the other teams on the floor as per the requirements .

CISCO Certified Network Administrator CCNA
Microsoft Certified Professional MCP
Diploma in Software Management DISM from APTECH



Employment

February, 2008 -  Oct, 2009
Role : Support

Job Responsibilities : Configuring Access rules in Cisco Clean Access

Day-to-Day issues VLAN changes, port settings, tracking down MAC addresses, etc
Validate and Complete Cisco Inventory of Switches and routers
Backup Cisco Devices configurations
Configure and manage all series of Cisco 2960, 6500, 4510 switches and routers, Cisco PIX and VPN concentrator.

Assist with Cisco Works eg setting up automated backups, alerts, etc and Configuring and Managing LAN or WAN

Assist with Opnet Bandwidth utilization
Knowledge of IP Telephony or VoIP.
Infra tickets
Validate and update where needed network documentation and diagrams
Verify consistent information on Cisco equipment eg SNMP, TACACS, NTP, etc

NIIT
Technologies Ltd, Gurgaon
Designation : Systems Engineer

March, 2007 -  Jan, 2008
Role : Support

Job Responsibilities :
Remote Infrastructure Management : Monitor and Manage the Netcool Alarms generated by UNIX servers using Remedy ARS version 7.0.01
Manage the Network Operation Center NOC
User Management on Linux and Windows NT servers.
Troubleshooting Remote access problems and VPN issues.
Configuring Microsoft Exchange.
Provisioning and De provisioning, password resets, Midas role, Spritle. etc.

Client Interaction : Act as a facilitator on the conference bridges.
2. HCL Technologies BPO Ltd
Designation : Senior Technical Support Officer

September, 2006 -  March, 2007
Role : Technical Support

Job Responsibilities : Process British Telecome U.K Internet Service Provider
Providing technical support to the BT Broadband customers for their PC and broadband issues
Directly responsible for handling and troubleshooting the queries regarding Microsoft Operating systems and broadband Networking.
Troubleshooting Networking issues and ensuring proper communication between routers, modems and computers.
Troubleshooting Remote access problems and VPN issues.
Configuring all Microsoft email clients.

Individually responsible for interacting with external and internal clients for all operational activities.
1. Convergys India Services ltd.
Designation : Senior Technical Support Officer

March, 2005 -  July, 2006
Role : Technical Support

Job Responsibilities : Process AT and T US Internet Service Provider
Providing technical support to the AT and T customers for their PC and broadband issues
Directly responsible for handling and troubleshooting the queries regarding Microsoft operating systems and broadband Networking.
Troubleshooting Networking issues and ensuring proper communication between routers, modems and computers.
Troubleshooting Remote Linksys, Netgear access problems and VPN issues.
Configuring all Microsoft email clients.

Education

Skills

RDBMS Ms Acesses, Oracle8i. Operating System Windows98, 2000, Xp, Dos Internet HTML, FrontPage, Vbscript, Javascript Languages V.B 6.0, C++

Speak and write Hindi and English fluently. Speak French.
Passport and Visa Details : Posse's valid passport Number E4744979 valid till 26/03/2013 Born on 25th, Dec' 1982 Contact Information 105 or 37 3rd floor Zakir Nagar, Okhla New Delhi Number 911140570870 Number 05952327969 919899766805 Email Id mohaddiskhangmailcom Permanent address and Tel. No : R/o- Ghair Najju Khan Sadar Rampur UP Emergency Contact details : 919899766805.


Miscellaneous

Individually responsible for interacting with external and internal clients for all operational activities.