Objective




Seeking a position as an IT Consultant where extensive experience in technologies is developed and utilized.


Summary





Extensive experience in the Information Technology Support field.
Well versed in the areas of Solution Implementation, Project Management and Account Management.
Considerable experience in dealing with customer issues and product support.
Resourceful in the completion of projects, meeting deadlines and effective at multi-tasking.
Thorough knowledge of development and implementation of corporate systems and procedures.
Flexible, willing to learn and can adapt to new technologies and work environments.


Achievements

Earned IT Consultant position upon completion of internship .



Employment

2007 -  2009
Project Manager

Developed project plan on IBM Maximo.
Developed test plan for IBM Maximo project acceptance test.
Facilitated User Acceptance Testing UAT.
Provided post sale support on IBM Maximo.
Project Manager for AIX and IBM pSeries engagements
Provided 2nd level of support on AIX 5.3.
Facilitated User Acceptance Testing UAT.
Account Manager for services focused on AIX customers
Performed solution architecture and scoping of middleware technologies.
Executed pre-sales presentations.
Prepared monthly technology report to IBM customers.

Assumed responsibility as an overall project manager for the design and implementation of the 1st successful IBM Maximo project in AP region.
Led a team of 5 IBM hardware engineers to support AIX and pSeries machines.

2005 -  2007
IT Consultant

Performed installation and configuration of various Unicenter Software.
Provided post sale support to all existing Unicenter clients in the Philippines.
Performed knowledge transfer to business partner s and client.
Provided second line IT support to business partner s.
Assisted senior CA architect on project scoping.
Developed test plans for Unicenter Solutions.

Education

Training

Tivoli Service Request Manager Administration Training , Singapore .
HACMP Implementation Live Virtual Class , IBM Philippines
SOA DATA Power enablement , IBM Philippines
Effective Presentation Skills , IBM Philippines
6 Sigma Leadership Training . CA Philippines
eTrust Access Control , CA Philippines
Unicenter Service Desk , CA Philippines
Unicenter Desktop Management Suite , CA Philippines
References available upon request .


Skills


Field of experience include : Unicenter Service Desk 6.0, r11, r12. Unicenter Desktop and Server Management 3.0, r11. Unicenter Network and Server Management 6.0 IBM Maximo 6.0 Tivoli Service Request Manager AIX 5.X Adequate knowledge of : High Availability Cluster Multi-Processing HACMP eTrust Access Control and Audit. VMware workstation. Websphere ND 6.0 Sql. All Fusion Harvest Adept at any ITSM solution Comfortable with the following languages C++, Java, HTML, CSS.