Profile of Stephen Calulot PC Support, PC Repair Computer and Mathematical, Installation, Maintenance, and Repair

Stephen Calulot ( Available )

Georgetown, Kentucky - 40324 USA

Expertise :	PC Support, PC Repair
Status :	Citizen
Job Type :	All - W2
Position :	Computer and Mathematical, Installation, Maintenance, and Repair

Resume

objective

To obtain a position that will utilize my work experience as well as my education, in a professional and exciting work environment.

SUMMARY

· Dependable; confident in leadership positions

· Work well individually or on a team

· Focused on efficient work

PROFESSIONAL EXPERIENCE

March, 2008 - June, 2009

Engineer

Unisys

· Performed routine installs, moves, adds and changes as part of a directed team.

Performed scripted image loading, unit diagnostics and replaceable unit swapping

Ran basic diagnostics and perform basic module replacement on PCs, servers and peripherals

Performed preventative maintenance activities on certain products as directed. Configured network settings and software as directed. Provided onsite warranty support for Dell Business Clients (DCSE).

July, 2007 - February, 2008

Representative

Global Fitness

· Monitoring and management of workflow through a trouble ticket system. Oversight of day to day operations of the member services software. Identify, research, and resolved member issues using proprietary software. Member issues included contract inquires, billing support, and facility queries.

April, 2005 - June, 2007

Analyst

EDS

Troubleshooting and assisting corporate employees remotely via phone and with remote desktop management. Issues range from software (Windows 2000/XP, Office 2000/2003, Active Directory, VPN) to hardware (routers, drives, printers). Follow up on any unresolved issues not handled by staff. Processing of new employee registration forms as directed by Human Resources.

EDUCATION

Spencerian College Lexington, KY 2003 – 2004

· Associate of Applied Science degree in Electronic Engineering Technology

· Applied Science Diploma in Computer Repair

Related course work:

· Computers (troubleshooting software and components, adding hardware, networking)

· Basic Electronics (ac/dc circuits, electron flow),

· Digital Electronics (IC circuits, basic logic gates)

· Communication Systems (Data communication, Satellite communication)

Morehead State University Morehead, KY 2000 – 2002

· Technology Management

· 58 semester hours

MISCELLANEOUS