Summary


INFRASTRUCTURE DESIGN ? NOC Operations ? NETWORK DEPLOYMENT
Senior Level Network Engineer and Windows Administrator with 14 years experience designing customized Enterprise-Level end-to-end solutions. experience in reducing Total Cost of Management TCM and providing simplified network administration models. experience in areas of Enterprise LAN Management, WAN Services, Enterprise Messaging, Disaster Recovery DR and High Availability HA solutions.


Achievements

Re-designed Corporate Network infrastructure consisting of 92 sites . Deployed core layer consisting of Cisco 7300 Routers , Catalyst
6809 HSRP Groups and MPLS for maximum availability of core corporate infrastructure . Deployed Cisco 3600 routers , Cisco Catalyst 4000/3550 , OSPF and ISL for maximum availability of distribution layer .
Re-designed Active Directory infrastructure for optimized and simplified management . Delegation of Administrative Control . Security for Service Accounts . Control Access for Contractors . Disable unused portions of GPO . Minimize use of Block Inheritance and no Override features .
Install and configured window 2003 PDC and Domain Controllers for Remote Sites .
Setups complete Backup System for the Company Servers on DLT Tapes and on SAN .
Installed ePolicy Server and manage all the Anti-Virus software for the company .
Trained new employees in the company .
Installed and Configure Blackberry Server and Smart devices .
Installed , upgraded and configured new Cisco Work Software for the company .
Work with Heat and CA Unicenter .
Setup new sites from ground zero and setup all the department with different VLANs .
Work with all kinds of Printers configuration and Print server .
Work with QOS configuration for the company as well .
Work and installed ProComm .
Worked with Symantec Ghost
Setup RIS Server for the company .
Work and configure SNMP Server .
Well known in the company for trouble shooting any new IT issue or problems .
Installed and helped with our new Datacenter .
Installed and support all the KVM for the datacenter .
Documented all my work and projects .


Employment

April, 2008 -  October, 2008

Supporting Network infrastructure consisting of 5 remote sites, support Cisco infrastructure catalyst 3750, 3548, 2900 and Dell 3448 with VLAN and router 7200, 3800 and 2600 series supporting VOIP and configure POE Dell Switches for the Headquarter IP Phones located in Gaithersburg. Supporting Microsoft Windows 2003 domain controllers and Active Directory install and tested window 2008 R2 Servers. Help level II and III with helpdesk tickets, troubleshooting XP, Vista, Mac and assist configuring Blackberry devices for the users, I have install monitoring tools for the company network ; beside all the daily issues with network and user support I was involved with network projects and installing ESX server and VMware for the company.

June, 2006 -  April, 2008
Senior Windows Administrator

Work with Red Cross NOC and Wintel Team. Responsibilities are as listed below.

Configure Raid Controllers and installed MS operating System.
Install and Configure 2003 Domain Controller.
Install and assist Configure 2008 Servers and Exchange 2003 and 2007 Servers
Troubleshoot any issue concerning Window servers 2000, 2003, 2008.
Install, decommission and assist configuring ESX and VM machines.
Software Packaging and installation for the servers and users workstations.
Trained new employees with daily task and On-Call responsibilities.
Resolved Daily Assigned tickets.
Configure NetIQ/Sitescope/HP-SIM
Add and remove system from monitoring tools
Investigate alerts from NetIQ/Sitescope/HP-SIM/.
Disable alerts and communicate with rest of team.
Configure alerts in test environment and deploy in production.
Open Conference Bridge for outages and incidents.
Escalate outages and incidents.
Troubleshoot alerts in MS Windows/UNIX/HP/AS400 environments.
Log all incidents and outages using Clarify tickets.

Use Clarify tickets to document all work.
Monitor all IT Operations Clarify queues.
Accept and Dispatch all tickets sent to queues you are a member.
Follow-up with Queue managers and on-call staffs when tickets are not accepted in guidelines.

At Shift turnover, provide pertinent information to other staffs.
Perform required Daily/Weekly/Monthly backups.
Check and record environmental measurements for Datacenter and PDUs.

Complete and upload the Datacenter Status Report to CSC AOT database website.

Complete and upload the ESM Status Report to CSC AOT database website.

January, 2006 -  June, 2006

Converted company from workgroup to Qmobile.com installed PDC, Domain Controllers 2003 and Exchange Server 2003 for the company and migrate all users and computer accounts to Qmobile domain which involved configuration of outlook and all the smart devices and blackberries for the users, beside that configure routers, switches and printers from scratch.

February, 2000 -  January, 2006
Senior Network Engineer/ Windows Administrator

Support network infrastructure consisting of 92 sites. Support Cisco infrastructure Catalyst 6800, 4000, 3550, routers : 7300, 3600, 1600, 1700 and 2800. Support Microsoft Windows Network consisting of Active Directory with 120 Domain Controllers, Configured and install Domain Controllers, routers, switches and printers from scratch for all the remote sites, Install RIS Server for standard configuration to image new machines for new employees and for replacing lease returns, assist helpdesk and level II co-workers. to resolve any outstanding issues, Installed and upgraded ePolicy Server and created new design for backup, Administer CA Unicenter, ArcServe and VERITAS Netback up.

Working as a Level III Engineer and most of my times spend in new projects. Also arranged classed for new employees training on Backup and Restore software s from CA and VERITAS. Responsible for CLMS productivity and I have updated CLMS to new version, beside that I have worked and added SAN for Exchange server, Supported, install and configure Meta Frame servers for Citrix farm, I was 1 of the best employee for troubleshooting any issues concerning 2000 and 2003 Domain Controllers replication or slowness issues.

April, 2000 -  December, 2000

Responsibilities includes, support for the in house Software, Help desk, Printer, Labeling Machines, scanners and Help the operator in the lab on their daily issues concerning Database, Details, instructions, Accounts and Write weekly Project Reports.

February, 1999 -  April, 2000
LAN Administrator

Responsibilities include Diagnostics and trouble shooting of common hardware and network-related problems, Network connectivity issues, Installation over the network. Installation of video adapter, jazz, zip drives, scanners, printers and installation of new workstation and adding them in the network of the company. Helping programmers with their system related problems and making sure the server is up and running properly. Trouble shooting protocol related problems. And performing essential daily system backups.

Digital Corp, Silver Spring MD
System Administrator January, 1998 - February, 1999 Responsibilities include installation and configuration of window NT workstations and server 4.0, Installation of all the Microsoft development platform software s and tools. Upgrading Window NT with service pack and option pack 4, installation of Anti-virus software, daily backups and provide user assistance.

April, 1995 -  January, 1998
Network Administrator

Upgrading, Software installation, Trouble Shooting, Configuration, Hardware installation and provide user assistance.
System Supervision of the Departments of the Hotel. Responsibility includes Backups of daily Hotel Operations. Reservation, Sales, Accounting, Housekeeping.
System configurations, Hardware and Software Purchasing.
Loading and Upgrading Operating Systems for all the Departments.
Areas of Concentration are policy development and meeting fiscal goals through competent management of cost controls. Daily Revenue Report, G/L, A/L, A/R, Payroll, Banking Cash Projection.

Education

Training

Building Scalable Cisco Internetworks BSCI 2004
Building Cisco Multilayer Switched Networks BCMSN 2004
Cisco Works for Enterprise LAN/WAN Management CWENT 2003
Internetwork Troubleshooting Cisco CIT - - 2003
Citrix MetaFrame XP for Windows Administration 2002
Windows 2003 .
CA Unicenter .
Areas of Technical experience WinNT/2K/2K3/2K8
Win9598 , NT Wkst
XP , Vista , Mac
Microsoft Office
Project Manager
Visio
Citrix
Active Directory
Cisco IOS
KVM
TCP/IP
HSRP
OSPF
BGP
EIGRP
MS Exchange
LDAP
SMTP
Blackberry
POP/IMAP
SQL
SMS
ESX3 . VMware Cisco Works
Cisco TACACS+
Dell OpenManage
CA Unicenter
SNMPc
HP Openview
VERITAS Netback up ARCserve
Sitescope
NetIQ
HP Sims

Microsoft Certified Systems Engineer NT 4.0+ Internet Achieved 1998
Microsoft Certified Systems Engineer MCSE 2000 Achieved 2001
Microsoft Certified System Developer Achieved 2001
Cisco Certified Network Associate CCNA Achieved 2003