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kannan gopal ( Available )
Chennai, Tamilnadu - 600035 India
Expertise :Performance Testing, Loadrunner, Functional Testing
Status :Citizen
Job Type :
Permanent
Position :Computer and Mathematical

Resume
 
Summary




Having 8+ years of experience in Software Functional and Performance Testing.
Having exposure in Performance Testing tools like Load runner 7.88.0, 8.1, 9.0, QA Load 4.85.6.
Good experience in Product and Project based company. Has exposure in the Domains like Banking, INSURANCE, COMMUNICATION, TELECOM BILLING, HEALTH CARE, SUPPLY CHAIN MANAGEMENT and MEDIA.
Having exposure in Defect tracking systems like Test Director.
Having exposure in Risk identification and management, appropriate escalation. Strong issue management, impact assessment, actions, resolution and escalation where appropriate.
Experience in Dependency management, identification, tracking, resolution of delays and appropriate escalation.
Good experience in Team management skills, team leading, resource utilization, work allocation, team mentoring. Provide suggestions to Team.
TECHNICAL ENVIRONMENT
Operating Systems : Windows XP
Test Management : Test Director
Configuration Management : MS-Visual Source Safe
Packages : MS-Office
RDBMS : Oracle, SQL Server
Testing Tools : Load runner, QA Load and Performance Center
Web and App Servers : Web Sphere and IIS
Monitoring Tools : Site scope Monitor and perfmon




Employment

March, 2009 -  May, 2009
Team Member

3I-Infotech

PREMIA
insurance management solutions suite is designed to perform all the functions of an insurance company like underwriting or policy administration, claims management, reinsurance and accounting. The offerings in our insurance software solutions suite are used by some of the most recognized names in the global insurance industry.

Technology : Application - J2EE, App server Web logic, Database Oracle 10G
Tools : QA Load 5.6

Responsibilities : Contact the application teams for the application performance test requirements
Understand the application technology, architecture and business purpose
Review and finalize the application performance requirements

Suggest the type of performance tests required, based on the application performance Objective
Performance test scripts done for the whole functionality of the application using QA Load.
Track the project tasks allotted and report any shortfalls to the development team


February, 2008 -  March, 2008
Team Member

Lloyds TSB U.K

HSYF
will deploy in Pre-Production Elab to infrastructure that is already in place SSP Infrastructure. The shared SSP Infrastructure consists of 3 separate physical layers HTTP, Application and Database.
HTTP Servers
The JS20 blade configuration, as implemented by the C and G Intermediary Internet project, is 4 blades per blade enclosure 1 active, 1 spare to provide future capacity and 2 standby for hot fail-over and service upgrades. The current active and spare blade servers is sufficient to support the new application volumes

Technology : Application - Java, App server Web sphere, Database Oracle 9i
Tools : Load Runner 7.8

Responsibilities : Understand the HSYF Performance Test Scope document of the application received from client.
Understand the application technology, architecture and business purpose
Review and finalize the application performance requirements
Prepare the performance test plan and determine the schedules based on the application, infrastructure teams availability
Track the project tasks allotted and report any shortfalls to the development team


October, 2007 -  January, 2008
Team Member

Kaiser Permanente US

Kaiser Permanente is a non-profit health care organization which offers health plans to groups. The NPS provides KP with an experience based pricing system designed to provide consistent and accurate rating while supporting product, segment and market requirements. It embodies a national solution to join all 7 regions into a single actuarial and underwriting system. The system consists of 4 main capabilities : Actuarial, Underwriting, Data Maintenance and Reporting. Each Piece of functionality is accessed and used by a specific set of users that is using the system. The system restricts access to each functional area by role to ensure that only users with proper authority access each component.

Technology : Application - J2EE, App server Web sphere, Database Oracle 10g
Tools : Load Runner 7.8

Responsibilities : Contact the application teams for the application performance test requirements
Understand the Baseline Performance Test Approach document of the application received from application team
Help the application and business teams to finalize the application workload characteristics
Prepare and submit Performance Test Plan and Test Schedule to client.
Trained 3 member s team to learn about Load Runner.
Helps the 3 member s team to develop Scripting for 44 scenarios using Load Runner.
Review the scripts developed by the 3 member s team
Helps the 3 member s team to run Baseline execution for 44 scenarios


June, 2007 -  September, 2007
Team Member

Nokia Kaiser Permanente US

Enhanced Nokia Media bank is a tool for managing and distributing high quality digital assets for product marketing and communication purposes at Nokia Corporation. These assets include digital photo, audio and presentation files. Enhanced Nokia Media bank was launched in April 2007 and it replaced the old Nokia Media bank service maintained by Hansaprint. Enhanced Nokia Media bank was known as Digital Asset Bank or DAB for short.

Technology : Application - Java, J2EE App server Web sphere, Database Oracle 9I
Tools : Load Runner 7.8

Responsibilities : Understand the Baseline Performance Test Approach document received from Client
Understand the application technology, architecture and business purpose
Review and finalize the application performance requirements
Prepare the performance test plan and determine the schedules based on the application, infrastructure teams availability


January, 2007 -  May, 2007
Team Member

Telstra Kaiser Permanente US

The Baseline Performance Test BPT is the first part of the performance test effort of the CRM and Billing Transformation project at Telstra. In addition to BPT, Stress and Volume Test SVT and End-to-end Performance Test are planned. There are 2 types of Performance Test a. Kenan Baseline Performance Test b. Siebel CRM Baseline Performance Test

BPT was done on Siebel CRM Baseline Performance Test using Load runner.

Technology : Application Siebel, App server Web sphere, Database Oracle 10g
Tools : Load Runner 7.8

Responsibilities : Understand the Baseline Performance Test Approach document received from Client.
Review and finalize the application performance requirements

Prepare the performance test plan and determine the schedules based on the application performance Objective


July, 2006 -  December, 2006
Team Member


QFE is the system used by financial underwriters to generate premium rates for prospective clients. QFE interacts with an external system RSP for rate calculation. QFE was built to connect many quotation systems that were disconnected and were catering to different products and market segments.
QFE enables the users to
Gather Prospects data from a system called SFADB
Pull in Census data from another system CCFE
Select Benefits based on set of BDI rules
Get rates from RSP
Produce Proposal Documents through E-Proposal

Technology : Application Visual Basic, Database SQL Server
Tools : Rational Robot

Responsibilities : Received high-level direction from QES Technical Lead regarding approach and methodology to be employed for performance testing QFE application.
Create business process flow documents and share the documents with the business team for approval
Scripting was done for 2 business workflows for the QFE application using Rational Robot


May, 2006 -  June, 2006
Team Member


Cognos8 is business intelligent tool. It is web-based tool and having data sources between cognos8 and database server. The objective of this project are Re-building the existing Impromptu reports of CODA and SAGA systems to Cognos8 ReportNet, Eliminating un-used multiple versioned reports from existing systems and adding few extra reports wherever needed.

Technology : Web based, Database SQL Server
Tools : Load Runner 7.8

Responsibilities : Understand the business purpose and functionality of the application
Review and finalize the application performance requirements
Track the project tasks allotted and report any shortfalls to the application team


September, 2005 -  April, 2006
Offshore Lead

St.Louis USA

GMACI
uses 3 separate mainframe based systems to write business across its 3 distribution channels. The 3 channels are Direct, Independent Agency and e-commerce. GMACI is presently in the process of implementing a single system of record for all Private Passenger Auto PPA and Recreational Vehicles RV.
The new system is called Continuous Technology Solutions CTS and the project is referred to as CTS Business Convergence CBC. The team in GMACI which handles this project, is referred to as Convergence Team.

Responsibilities : Understand the Requirement Analysis for the project.
Review and finalize the Requirement Analysis.
Allocate the task to offshore team
Track the project tasks allotted and report any shortfalls to the onsite team

Prepare and Submit daily status report to onsite manager.

Prepare and Submit Execution Summary Report to onsite manager.
Organize daily meeting between offshore team and onsite team.
Organize weekly meeting between offshore team, onsite team and client.


March, 2005 -  August, 2005
Team Member

New York Times USA St.Louis USA

Times Rewards project is to provide the ability to Register Authenticate, Authorize and Manage Profiles and provide Customer Service for the NYT applications NYTd, HD and TRC. To provide Single Sign-On and seamless navigation across all NYT applications NYTd, HD, TRC. To provide the Home Delivery subscribers with access to free premium digital content and to integrate the Times Rewards Card offering as part of the Times Rewards program. The scope of the performance testing done on the NYT application was to evaluate and identify the bottlenecks in the application after the implementation of SSO.

Technology : Web based, Database SQL Server
Tools : Load Runner 7.8

Responsibilities : Understand the application functionality
Help the application team and the business team define the workload patterns
Analyze the workload requirements
Finalize the performance requirements


November, 2004 -  February, 2005
Project : Agent

NYT Travelers Life and Annuity System

The various products of Travelers Life are sold to the individual customers through various Distribution Channels like Broker Dealers, General Agents and Agents. Travelers in any 1 or more combination of the following compensate the Broker Dealers and Agents, there are, Commission, Overrides, Service Fees, Expense Reimbursement Allowances, General Agent Commissions and Bonus. The Agent Compensation System maintains Agent Compensation Information, communicates with Mainframe Legacy System offline for policy details and computes the agents compensation. The Agent compensation is the conversion of the legacy system using JAVA, J2EE and ORACLE Database

Technology : JAVA, J2EE, Database Oracle 9I
Tools : Load Runner 7.8

Responsibilities : Understand the application technology, architecture and business purpose
Identify the potential scenarios for the application.
Create business process flow documents and share the documents with the business team for approval
Design the monitoring framework with the monitoring points identified, in coordination with the database teams


January, 2004 -  August, 2004
Team Member

Health Organizations of NHS UK NYT Travelers Life and Annuity System

Patient Information Management System PIMS provides a highly intelligent store for totally integrated information across all care settings in both the public and private sectors. PiMS has the flexibility and functional breadth to extend beyond traditional care boundaries to support acute care, community care, mental health, child health, aged care and social services. Integrated information access supports all those healthcare professionals involved in care delivery with the same accurate, timely information to enhance performance and improve communications.

Technology : VB 6.0, Database SQL Server
Tools : Load Runner 7.8

Responsibilities : Understand the application technology and business purpose
Analyze the workload requirements
Finalize the performance requirements
Build the performance test plan and determining the schedules


January, 2004 -  August, 2004
Team Member

Health Organizations of NHS UK NYT Travelers Life and Annuity System

iSOFT Clinical Manager iCM is an enterprise-wide information solution that provides clinicians with the information they need, when and where they need it at the point of care, in the office, remotely via NHSNet or at home via the Internet. Because iSOFT understands how physicians work, iCM integrates decision support into the clinician's workflow where it is most effective.
ICM can receive results from any system like transcription, lab or medical imaging via an HL7 interface, regardless of where the data originated. ICM developed in VB 6.0 with SQL Server database as back end.

Technology : VB 6.0, Database SQL Server
Tools : Load Runner 7.8

Responsibilities : Understand the application technology, architecture and business purpose
Identify the potential scenarios for the application
Performance test scripts preparation using Load Runner
Schedule and execute the performance tests
Collect and analyze the performance test results


May, 2000 -  December, 2003
Team Member

Take Solutions Limited

TAKE HUB,

product involves virtual distribution network to manage multiple remote hub warehouse operations. This product has features Extensive user-controlled set-up parameters to easy to adapt the suite to unique changing business needs. Quick user-controlled location setup and easy to establish and control Zone, aisle, rack, bulk and bin locations. XML Open Interface with other application that incorporates XML technology. Automated rating of the Product based on the stock movement. Pick List generated based on FIFO, Batch Selection, LIFO and Sell By Date. Automated Time stamp Resource Management Tool to optimize the utilization of resources. Monitoring Demand Forecast of the Complementary items based on the movement of the main Product. Automatic sequencing of trucks for Unloading based on the load and Priority.

Technology : ASP, VBScript, JavaScript, Database SQL Server
Tools : QA Load 4.8

Responsibilities : Contact the application teams for the application performance test requirements
Identify the Business process about the application.
Create business process flow documents
Developed the critical business transaction time consuming using QA Load
Test data for all Business process to be ready and the same should be validated before execution


May, 2000 -  December, 2003
Team Member

Take Solutions Limited Take Solutions Limited

TAKE FORWARD,
Road Transport operation system involving analyzes and re-engineer transportation networks, execute lane and mode optimization, select and manage carriers and value-added transportation services to achieve improved service deliverables. Feature includes scheduling and execution of Inbound and Outbound Logistics after due aggregation based on as time, nature of route, nature of product and carrier availability. End to End monitoring of the deliverables on transit and Processing of claims for recovery on non-deliverable consignments TAKE FORWARD developed in ASP, VBScript and JavaScript with SQL Server database as back-end

Technology : ASP, VBScript, JavaScript, Database SQL Server
Tools : QA Load 4.8

Responsibilities : Contact the application teams for the application performance test requirements
Interact with the application team to have Knowledge Transfer about the application performance test requirements

Understand the Load testing objectives
Parameterize and correlate the performance test scripts
Prepare and submit Performance Test report


May, 2000 -  December, 2003
Team Member

Take Solutions Limited Take Solutions Limited

TAKE BEST,
Professional Purchasing System designed to provide small and large manufacturers with the ability to manage the purchase request system and the purchase order system. The system provides valuable management information to analyze and evaluate the effectiveness of the purchasing department. System includes intelligent analysis of vendor quotations and assistance for achieving turnover discounts from the vendor. The Vendor Management System provides the ability to monitor the performance of vendors through quantitative rating of delivery and quality performance. The Receiving Inspection data is used to generate vendor performance rating letters. The vendors are rated for completeness of order, on time delivery and quality.

Technology : ASP, VBScript, JavaScript, Database SQL Server
Tools : QA Load 4.8

Responsibilities : Contact the application teams for the application performance test requirements
Interact with the application team to have Knowledge Transfer about the application performance test requirements
Test data for all Business process to be ready and the same should be validated before execution.
Parameterize and correlate the performance test scripts
Prepare and submit Performance Test report


2009 -  March, 2009
Associate Manager

3I-Infotech Asia Pacific 19 2009 2 months


2028 -  February, 2005
Associate

Cognizant Technology Solutions Pvt India Ltd 26 2006 22 months 3I-Infotech Asia Pacific 19 2009 2 months


2008 -  November, 2004
Consultant

Polaris Software Lab 18 2005 3 months


2005 -  January, 2004
Quality Executive

ISOFT Product Development Center 30 2004 7 months
Take Solutions Ltd, Chennai Tester 10 May 2000 31 December 2003 43 months




Miscellaneous

Title of the Degree with Branch College/University Year of Passing Percentage
MBA University of Madras 2006 Pursuing
MASTER DEGREE MCA University of Madras 2005 70
BA Economics University of Madras 1994 59.6