Profile of Vu Hoang Administer Systems and Networks, Troubleshoot Computers' Errors, Installing Operating Systems

Vu Hoang ( Available )

Duluth, GA - 30096 USA

Expertise :	Administer Systems and Networks, Troubleshoot Computers' Errors, Installing Operating Systems
Status :	Citizen
Job Type :	All -
Position :

Resume

Objective
Hard-working, self-motivated, Microsoft-trained professional and a quick learner seeking an IT position that will utilize intensive Microsoft networking training, troubleshooting skills and work ethic to assist in the challenging technical operations of a growing organization.

Summary
MCSA Microsoft Certified Systems Administrator

Ability to work alone with minimal supervision or with team.
Ability to perform multi-tasks in fast-paced environment.
Ability to solve and repair varieties of PC and MAC problems and through internet researches as well.
Over 10 years of exceptional customer service experiences that solved stressful situations.
Fluent in English and Vietnamese for verbal and written communications.
Education/Certifications
Gwinnett Technical College Lawrenceville, GA
GED High School Equivalent Education Diploma Graduated in December 2008
ComputerTraining.com Norcross, GA
Microsoft Network Technology Program Graduated in June 2009
MCTS Microsoft Certified Technology Specialist January 2009.
MCP Microsoft Certified Professional April 2009.
MCSA Microsoft Certified Systems Administrator June 2009
Coursework includes : Microsoft Windows XP, Vista, Server 2003, ISA Server 2004.
Technical Skills/Experiences
Hardware : Hubs, Cisco Switches and Routers, Servers, RAID, PC and MAC repairs.
Operating Systems : Microsoft Windows Server 2003, Vista, XP, ME, 98, 95 and MAC OS X.
Software : Microsoft ISA Server 2004, Office Excel, Word, Adobe Reader, Windows Mail, MS Outlook, VPC, Spinrite, Carbon Copy Cloner, SuperDuper, Hiren s, Norton Ghost

Employment

September, 2009 - October, 2009
PC and MAC Repair Technician

ONYX Consulting

Repairing PC and MAC computers after a short evaluation with customers and systems check-in, as well as answering phone to support customers' minor troubleshooting tips. Input daily total to MS Excel Spreadsheet for shop's revenue.

Education

Gwinnett Technical College Lawrenceville, GA.

Graduated in Dec. 2008

Obtained the GED diploma which equivalent with High School Diploma.

ComputerTraining.com Norcross, GA.

Graduated in June 11, 2009

MCSA certification obtained prior to graduation.

Skills

2 years of expert knowledge and skills of TCP/IP, NAT, LAN/WAN, DHCP, DNS, etc ......

1 year of experience in repairing PC and MAC computers' hardware and software.