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Will Armstrong ( Available )
Randallstown, Maryland - 21133 USA
Expertise :Leadship, Financial Planning, Engineering operations management
Status :Citizen
Job Type :
Permanent
Position :Management Occupations, Building and Grounds Cleaning and Maintenance, Installation, Maintenance, and Repair

Resume
 
Objective


To secure a Director of Engineering position

Results oriented knowledgeable Director of Engineering with 18 years experience and 9 years as a Regional Director of Engineering, with extensive technical experience in multi hotel/facilities management and operations. As an Executive Committee Member, developed and implemented hotel-wide strategies and services. Ensuring the quality and condition of the guest rooms, conference facilities and public areas exceeds guests, associates and company expectations. Results driven with exceptional practical judgment and memory for details, the following core professional competencies : multimillion dollar P and L management ~ R and M budget management
HLP utilities budget management ~ Energy management extensive HVAC/controls experience ~ strong organizational skills physical plant management ~ vendor sourcing and contract negotiating project management experience ~ managed owner assets protection programs
ADA/CFC compliance ~ extensive building renovations experience multimillion dollar capital project ~ extensive hotel facilities preventive planning and development maintenance experience


Achievements

Governor s Sterling Award Jacksonville Omni Hotel
Certified Engineering Operations Executive CEOE
HVAC Correspondence Course Certificate
Automatic Temperature Controls Correspondence Course Certificate
Total Automatic Building Systems Seminar Certificate
Honeywell HVAC/Controls School Certificate
Conducted Hospitality Engineering Seminars at Morris Brown College


Employment

January, 2004 -  January, 2008
Director

of Engineering : Baltimore Marriott Waterfront Hotel
A 4 of Diamond Convention Hotel with 756 rooms, 40 meeting rooms totaling
80000 sq. ft. of meeting space with a staff of 25

Resolved major domestic hot water problem.
Project managed 16m capital renovation of 756 guestrooms, 40000sq. ft.
ballroom and pre-function spaces.
Re-commissioned ballrooms, meeting rooms and public space AHU units.
Cleared 400 supervisory trouble alarms on fire alarm system.


May, 2003 -  May, 2003
Director

of Engineering : Oklahoma City Marriott Hotel
With 354 rooms, 9 meeting rooms totaling 20000 sq. ft. of meeting space with a staff of 11

Increase overall appearance of landscaping by 100%
Project managed major capital parking lot re-paving project.
Resolved major domestic hot water and HVAC problems.

Director of Engineering : Renaissance Miami Biscayne Bay Hotel 9/01 4/03 Convention Hotel with 528 guestrooms, 15 meeting rooms totaling 50000 sq. ft.
of meeting space with a staff of 15.

Supervised major cooling tower repairs
Evaluated major HVAC problems and recommended re-commissioning and repairs of AHU systems
Project managed 5m dollar capital ballroom renovation
Supervised replacement of laundry ironer and established laundry equipment PM programs.


October,  -  October, 2001
Director

of Building Services : Adam Mark Orlando , Fl .
With 510 guestrooms, 19 meeting rooms totaling 30000 sq. ft. of meeting space with a staff of 20.

Managed major plumbing and electrical repairs to large outside water fountain.
Wrote and implemented owner asset protection program manual.
Set-up Excel check book accounting system for R and M budget.


July, 1999 -  July, 
General Manager

: Pondsford LTD Acworth , Ga . of Building Services : Adam Mark Orlando , Fl .

Set-up accounts payable and receivables though Quick books program, total company management.
Managed the planning, administration, accounting, payroll and management of customer base of 40 commercial accounts with company yearly sales of 200k


September, 1996 -  September, 1999
Director

of Engineering and Security : Omni Jacksonville , Fl . of Building Services : Adam Mark Orlando , Fl .

Sterling Award for Quality Excellence. With 354 guestrooms, 7 meeting rooms totaling 20000 sq. ft. of meeting space with a staff of 10.

Supervised the replacement of 800 ton BAC cooling tower over 1 weekend.
Increased guest service and associate opinion survey scores by 70% though the TQM program.
Supervised the replacement of 200 ft. of 6 steam piping from the boiler room to the laundry and replace steam traps where needed.
Supervised the repairs and up grades to the hotel s water softener tanks and 3 large hotel sump pumps.

Security
Responsible for the safety and security of hotel guest, employees, respective property and corporate assets through a Loss Prevention Program..


March, 1989 -  March, 1995
Director

of Engineering : Omni Hotel CNN Center Atlanta , Ga . of Building Services : Adam Mark Orlando , Fl .
A 4 of Diamond Convention Hotel with 469 guestrooms, 19 meeting rooms totaling
31000 sq. ft. of meeting space with a staff of 17.

Supervised the replacement of the hotel s fire alarm systems.
Supervised mayor repairs and upgrades to HVAC systems.
Supervised major repairs and upgrades to the laundry steam system.
Brought hotel up to ADA codes, installing ADA ramps and elevators in the restaurant.
Supervised major repairs and upgrades to laundry and dry cleaning steam system and equipment.
Project managed 20000 million dollar capital renovations of guest and meeting rooms.
Supervised the replacement of hotel s telephone switch system.


January, 1986 -  January, 1995
Southeast Regional Director

of Engineering : of Building Services : Adam Mark Orlando , Fl .
Responsible for 8 hotels ensuring that they adhered to company policies, procedures, and customer service standards by performing corporate engineering audits which assured that the physical assets, mechanical, building, grounds and servicing utilities were optimally maintained in both appearance and function, in compliance with all state and federal laws.


January, 1987 -  January, 1989
Director

of Engineering and Security : Omni Hotel Richmond , Va . of Building Services : Adam Mark Orlando , Fl .

Open a 365 room hotel, with 9 meeting rooms totaling 18000 sq. ft. of meeting space with a staff of 21.

Security
Responsible for the safety and security of hotel guest, employees, respective property and corporate assets, through a Loss Prevention Program. Acted as liaison between hotel and local law officials.


September, 1986 -  September, 1987
Director

of Engineering : Omni Park Central Hotel , New York , NY of Building Services : Adam Mark Orlando , Fl .


January, 1986 -  January, 1987
Director

of Engineering : Dunfey Hotel Philadelphia , Pa . of Building Services : Adam Mark Orlando , Fl .
With 11 building on 5 acres of land, 705 guestrooms, 12 meeting rooms with a staff of 18.


June, 1984 -  June, 1986
Director

of Engineering : Dunfey Hotel San_Mateo , Ca . of Building Services : Adam Mark Orlando , Fl .
With 260 guestrooms, 22 meeting rooms totaling 30000 sq. ft. of meeting space with a staff of 8.


July, 1981 -  July, 1984
Director

of Engineering : Dunfey Hotel Atlanta , Ga . of Building Services : Adam Mark Orlando , Fl .
With 363 guestrooms, 30 meeting rooms totaling 45000 sq. ft. of meeting space with a staff of 12.