Profile of Anthea Hendrix

Anthea Hendrix

Oak Ridge, TN - 37830 United States

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SUMMARY

Anthea Hendrix
TECHNICAL COMMUNICATIONS MANAGER
Extensive experience in producing and managing user-friendly communications for industry and government. A flexible, can-do performer adept at providing efficient, cost-effective project management and communication solutions under compressed-schedule conditions. Member, Society for Technical Communications, current Top Secret government clearance.
Over 10 years experience in senior level technical writing and editing, Reports, White Papers, government and corporate policy and procedures development ; intranet management and publishing, asset management ; contract procurement documents RFPs, RFQs, RFIs, proposals ; software program users manuals for banking and aerospace construction. Design and write marketing materials, presentations and document templates. Subcontract management and expediting, safety training, employee security, data research, intranet publishing and website maintenance. Corporate communications ; ie, articles, news releases, white papers, newsletters, safety/security bulletins, work with press and news media for events coverage. Public relations ; ie planned and organized community events, represented company at business functions.

PROFESSIONAL EXPERIENCE

2007 - 2008	Battelle National Biodefense Institute Technical Communications Manager
	National Biodefense Analysis and Countermeasures Center Responsible for the coordination and quality management of all formal communications of NBACC/BNBI, scientific/technical reports, policy and procedure development, contract deliverables to the US Department of Homeland Security, programmatic presentations, formal management process documentation and external communication media.
2006 - 2007
	RBC Centura Rocky Mount NCContract Senior Technical Writer-Editor Write comprehensive banking IT user guides and test documentation using Citrix, Test Director, Word, PowerPoint, Framemaker, Visio, Photoshop, Sharepoint. Create comprehensive Project Procurement Manual, documenting all aspects of procurement function at a nuclear plant from a strategic and tactical view. Developed Export Control Program ; Export Control Policies and Procedures ; established document control for sourcing contracts and solicitations. Produced well-structured, understandable technical and business strategy documentation, RFP and RFI templates. Project Management : tasked a team of 4 supply chain leaders. Worked in Oracle, Word, Powerpoint, MS Projects, FileMaker.
2005 - 2006	Contract Senior Technical Writer Editor
	KSL Services Los Alamos , NM Worked with Subject Matter Experts to develop and edit policies and procedures, referencing DOE, OSHA, FAR and other federal laws and regulations. Published and maintained website for policies, procedures, SOPs, newsletters and bulletins. Project Management : managed the timely revision of over 200 expired policies, procedures and SOPs. Records Management : Maintained hard copy and server files for over 500 company policies, procedures and SOPs using Word, Excell, Adobe Acrobat, Sharepoint, PowerPoint.
1999 - 2005	Oak Ridge Corridor Facilities Contract Technical Writer Editor
	Technical editing/writing technical and scientific documents, manuals, reports, Work Plans, policies and procedures development ; marketing materials, presentations and brochures using Power Point, Photoshop and Adobe Acrobat ; website maintenance and intranet publishing. Assisted with development of government contract proposals WIPP, ORNL, DOE, teaming agreements, proposals for GSA schedules. Represented company at community and business functions. Wrote articles and news releases and worked with news media for events coverage.
1997 - 1998	Contract Technical Writer Editor
	Boeing Company Bellevue , WA Worked with engineers and subject matter experts to write and edit software manuals for airplane construction ; edited drawings and specs, wrote associated reports and documents. Trained and supervised assistant. Website maintenance and design. Worked in HTML codes on Windows NT and Framemaker on Unix.
1994 - 1996	Oak Ridge National Laboratory Technical Writer/Subcontract Analyst

TRAINING

BS Organizational Management, Tusculum College of Knoxville, candidateAA Theological Studies, CFN Institute, Dallas, TXPC and Application Skills : Word, Power Point, Access, Excel, Visio, Outlook, MS Projects, Filemaker, Framemaker, Pagemaker, PhotoShop, Adobe Acrobat, Illustrator, Canvas, HTML, Unix, Basel II Plus, Sharepoint, Citrix, Test Director

MISCELLANEOUS

Compiled data and produced monthly progress, milestone, financial and semiannual Nuclear Regulatory Commission reports. Worked with program manager to draft Statements of Work, RFPs, Proposals. Managed subcontract records for Waste Management Division. Tracked and expedited completion of contracts, initiated contract revisions and closeouts, worked closely with managers, finance and procurement. Asset management : tracked and managed inventory of computers and applications. Worked with training department to develop training materials ; provided employee training. Worked in Outlook, Office, produced reports and documents ; managed travel, arranged and facilitated meetings and events, obtained clearance for and escorted foreign visitors in plant.
Contact Information :
Suzanne Hay

Karen Harris-Garcia

Samantha Miller
Ofc, : 8658515151