Summary




Sound judgment with both projects and people, self-motivated and striving to exceed previous levels of accomplishment and knowledge, strong analytical and problem-solving skills, high level of responsibility, accountability and integrity, thrive on multi-tasking maintaining close attention to detail, highly efficient and organized, talent for developing procedures, excellent written and verbal communication skills, great people/team player skills, quick learner, highly proficient in Microsoft Word, Excel, Outlook, PowerPoint and Visio


Employment

August, 2006 -  August, 2009
Executive Assistant

Reported to the Carolinas Market Executive : Managed his busy calendar, monitored his inbox for timely and sensitive issues and meeting requests, handled his expense reports and approved the expense reports of his direct reports, handled his travel arrangements, a detailed itinerary for each trip, composed his correspondence, coordinated his meetings with clients

Utilized considerable tact, diplomacy, influence and judgment to serve as a strategic liaison between team, line management and senior level leadership to meet business objectives, requiring involvement in high-level executive contact and exposure to sensitive information
Coordinated all leadership team meetings and team-building events, compliance with budgetary requirements, preparing agendas, handling contracts, meals, travel, audio/visual requirements, sending invitations, compiling relative documents and preparing final expense reports
Developed processes critical to the line of business and communicated the information

October, 2001 -  October, 2006
Coordinator/Conference Coordinator/Corporate Secretary

Reported to the President of the company.

Provided direction and leadership for this non-profit organization in a team environment with an emphasis on trust, process improvements, development and coaching focused on relationship building to drive for results

Served as Project Coordinator, a thorough understanding of operations management, contracting, scheduling, purchasing and estimating for organization s new construction and maintaining project budgets

Conference and Registration Coordinator for the organization s five-day quarterly conferences. Handled hotel contracts, oversaw all aspects of conferences from prep to takedown. Produced Excel reports of conference income.

Chief editor for organization s monthly newsletter and quarterly magazine

January, 2005 -  April, 2006
Corporate Secretary

December, 1997 -  December, 2001
Administrative Coordinator

Coordinated the entire proxy solicitation process for the company s annual shareholder meeting
Handled verbal and written investor relations communications with the public
Compiled and edited investor relations monthly reports to be submitted to the Chairman of the Board
Stock plan administrator for the company, the preparation of agreements for new grants
Administrator for senior executive retirement plan, the preparation of new agreements
Performed the EDGARizing, proofing and submission of SEC filings and press releases

January, 1992 -  January, 1997
Customer Service Manager

Managed the Customer Service Department, all aspects of customer relations and quality control issues. Hired, trained, supervised and evaluated the Customer Services staff.

Coordinated problem-solving efforts and communication flow between the Customer Service Department and other departments in the company
Handled weekly and monthly department reports and all correspondence for the department
Researched and coordinated the installation of the company s phone system, served as the system administrator
Developed forms for use throughout the company

1989 -  1992
for the President

Handled all aspects of correspondence and company reports for the President
Handled all shareholder and public relations mailings
Made corporate travel arrangements
Set up and maintained filing system for President

Education