Objective



Position in network communications and information systems.



Summary




Skillful in network systems and computer software/hardware and able to solve IT problems.
A focused and independent worker who can work cooperatively as part of a team.
Bring total commitment to the task at hand and patience in high-pressure environments.
A quick and facile learner with hands-on training and self-education in computer technology.
experience in management and volunteer in the community to serve others in need.
Languages : Fluent in English and Yiddish.


Employment

February, 2009 -  Present
Network Systems Administrator

Upgraded 9 computers from home edition to XP professional.
Page 2
Joel Frankel


Network Systems Administrator Internship, Aish Connections, continued.
Backed up emails, all files and folders, all pictures and videos.
Installed Windows, XP Pro, Office, PDF Reader, Symantec Corp.virus protection, Google Chrome, NIC card driver, volume driver on various computers.
Deleted old partitions, created a new partition.
Connected 8 computers to the current Network, Reinstalled all files, folders, emails that were backed up.
Configured MS Outlook and the network printer on several machines.
Created a network map file shared file for users.
Cleaned 3 computers by defragging the hard drive, cleaning the hard disk, checking the disk all 5 steps, deleted files in temporary folders and +C cleaned.
Increased speed on computer system and installed Google chrome.
Fixed registry error on computer.
Powered on a new server and configured DNS and active directory.
Created 29 user clients on new server for every computer in the office.
Checked the Operating System model on computers to determine upgrades.
Fixed a major virus called Anti-virus 1 on a user s computer.

December, 2004 -  Present

Volunteer to transport individuals from Monroe to NYC and surrounding towns to visit family members and friends in the hospital for Chassidic organization.

July, 2007 -  July, 2008
Office Manager

Managed office, placed orders, used QuickBooks and calculated and cost analysis.

December, 2006 -  December, 2007
Online Product Sales and Management

Developed unique ideas to sell Kosher Food Products over the Internet all over the US
Provided online shopping and sales.

June, 2002 -  June, 2006

Met with commercial clients and individuals to enroll them in organization.
Acted as liaison between banks and clients.
Communicated and corresponded with financial institutions.

May, 2001 -  May, 2002
Manager

Handled phone orders and ensured all customers received accurate and efficient delivery of food purchases.
Reorganized customer service department and increased customer satisfaction significantly and decreased complaints.

Education

Training

Assembly/Disassembly of PC computer systems .
Installation of computer hardware and peripherals and operating systems .
Network cabling and administration .
Installation , Configuration and Administration of Microsoft Windows 2003 Professional and Microsoft Windows 2003 Server .
Implementation and Administration of Microsoft Windows 2003 Network .
Management of Microsoft Windows 2003 Network .



Skills

Installation, configuration, troubleshooting of Operating Systems : Windows 2000, XP, Windows Server 2K, 2K3. Installation, upgrading, troubleshooting of hardware components : Mother Boards, Memory, Scanners, Modems, NICs, Sound Cards, Printers, CAT5 Cabling
Experience with Active Directory, 2K3, IIS, 6.0